First time shopping at ProCook - great selection of quality products avaliable. Both staff working there were very friendly, knowledgeable and helpful. Will definitely shop here again
Virksomheden har svaret
Lokation
Skift lokationUnit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU Pen-y-cae, Bridgend, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop. Staff even carried our heavy items to the car fo... Se mere
Virksomheden har svaret
Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outs... Se mere
Virksomheden har svaret
Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the gua... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU, Pen-y-cae, Bridgend, Storbritannien
4,7
Fremragende
670 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very professional service and…
Very professional service and recommended items prefect for what I needed.
6. august 2026
Besvarelse fra ProCook - Bridgend
We're so glad you found our service professional and that the recommended items were perfect for your needs! Thank you for your kind words.
Besvarelse fra ProCook - Bridgend
We're so pleased to hear that you found our staff helpful, our products excellent, and our prices good! We truly appreciate your positive feedback.
Besvarelse fra ProCook - Bridgend
We're so glad you enjoyed the quality of our baking tray and found our staff friendly and informative! Thank you for your kind words.
Helpful staff without being in your…
Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop.
Staff even carried our heavy items to the car for us. So excellent customer service.
4. august 2026
Besvarelse fra ProCook - Bridgend
We're so happy to hear you had such a positive experience in our shop! It's wonderful that our staff were helpful without being pushy, and that you found our products easy to browse. We truly appreciate you highlighting our excellent customer service, especially our team carrying your heavy items to the car.
Probably my favourite store
Probably my favourite store, staff were really cheerful and helpful
6. august 2026
Besvarelse fra ProCook - Bridgend
We're so glad to hear that you consider us your favorite store and that our staff was cheerful and helpful! Thank you for your kind words.
First time shopping at ProCook
First time shopping at ProCook - great selection of quality products avaliable.
Both staff working there were very friendly, knowledgeable and helpful.
Will definitely shop here again
3. august 2026
Besvarelse fra ProCook - Bridgend
We're so happy to hear you had such a positive first experience shopping with us! It's wonderful that you found a great selection of quality products and that our team was friendly, knowledgeable, and helpful. We look forward to your next visit!
Besvarelse fra ProCook - Bridgend
We are so happy to hear you are pleased with our product and service. Thank you for your kind words!
Good choice and quality
Always an lovely shop to visit. The choice and quality is excellent and price is good. The shop is well laid out and easy to navigate
31. juli 2026
Besvarelse fra ProCook - Bridgend
We're so glad you enjoy visiting our shop! It's wonderful to hear that you appreciate the excellent choice, quality, and good prices, as well as finding our shop well laid out and easy to navigate.
Sales advisor was helpful and gave good…
Sales advisor was helpful and gave good advice. Adhered to safety protocol when dealing with kitchen knives. Product seems good value for money.
25. juli 2026
Good choice of roasting pan sizes.
Good choice of roasting pan sizes.
Polite staff.
Good value.
28. juli 2026
Great products and top class service
Great products and top class service, we use Procook for a lot of our restaurant needs
23. juli 2026
Great shop
Great shop, amd customer service. Excellent products. Bought a new frying pan. Fantastic quality. Will be back again.
27. juli 2026
First time shopper with ProCook
First time shopper with ProCook, staff extremely helpful. He sold me exactly what I was looking for at a price not matched by anyone else. I was surprised and very pleased. Thank you.
25. juli 2026
Staff are so helpful
22. juli 2026
Fantastic customer service the lady…
Fantastic customer service the lady that served was superb
18. juli 2026
The ProCook outlet in Bridgend's Mcarthur Glen shopping mall has hugely discounted prices on their Pro knives
The ProCook outlet in Bridgend's McArthur Glen shopping mall is well stocked and the reduced prices provided a huge discount for my Pro knives
21. juli 2026
Efficient and friendly staff
21. juli 2026
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