It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Se mere
Lokation
Skift lokationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Se mere
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Se mere
Virksomheden har svaret
The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Storbritannien
4,7
Fremragende
375 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A great selection of kitchen goods hard…
A great selection of kitchen goods hard to find in most shops.
It was a nightmare trying to get a printed receipt. Took the guy ages to try and do this.
16. december 2025
Besvarelse fra ProCook - Bracknell
We're glad you found unique kitchen goods. We regret the difficulty you experienced obtaining a printed receipt and will review our procedures to improve this process.
Besvarelse fra ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Bracknell
We appreciate your positive feedback regarding our great products and helpful staff; we are so happy!
Very helpful
Very helpful, could answer all my questions. Very well presented shop, very audibly
10. december 2025
Besvarelse fra ProCook - Bracknell
We're happy to hear that our team was helpful and able to answer your questions! We appreciate your positive feedback regarding our shop's presentation.
Besvarelse fra ProCook - Bracknell
We appreciate your positive feedback. We are so happy you were satisfied with our service and affordable price.
Besvarelse fra ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful staff
11. december 2025
Assistant was helpful
Assistant was helpful and suggested a good value option for a Wok. Very helpful and the pans were good value and well finished.
10. december 2025
Reasonably priced sharp knife
Ideal paring knife at a fair price. I've a few of these and they are great.
9. december 2025
Besvarelse fra ProCook - Bracknell
We're happy to hear that you find our paring knife ideal and fairly priced. We appreciate you sharing that you find them great! Thank you for your positive feedback.
Besvarelse fra ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Informative and helpful staff!
The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.
Nice shop with good products.
16. november 2025
Besvarelse fra ProCook - Bracknell
We're delighted to hear that our staff were friendly and informative when you were looking for a kitchen knife. We're glad they provided helpful advice. We appreciate your feedback about our shop and products!
We wanted to buy some knives
We wanted to buy some knives. Impressed with the security. We’re able to try different knives for their weight. Also bought some scissors. Good helpful staff
11. november 2025
Besvarelse fra ProCook - Bracknell
We're happy to hear that you had a positive experience selecting knives and scissors! It's great you felt secure and found our staff helpful while testing the knives' weight. Thanks for your feedback!
Very helpful staff and quick service
11. november 2025
Besvarelse fra ProCook - Bracknell
We appreciate you letting us know our staff was helpful and our service was quick! We are so happy to hear it.
They were very helpful and plight.
14. november 2025
Besvarelse fra ProCook - Bracknell
We're happy to hear that our team was helpful and courteous! Thank you for your positive feedback.
Excellent Service
The staff were helpful in store. The aftersales online was easy to use and the small problem I had with the dinner service was resolved straight away and new plates were received in a day or so. Excellent service.
9. november 2025
Besvarelse fra ProCook - Bracknell
We're happy to hear that our in-store staff were helpful. It's great to know that our online aftersales service was easy to use and that the issue with your dinner service was resolved quickly. We appreciate your feedback!
Besvarelse fra ProCook - Bracknell
We appreciate your positive feedback! We are so glad you were satisfied with our great service and quality products!
Nice selection of good quality products…
Nice selection of good quality products and helpful staff
9. november 2025
Besvarelse fra ProCook - Bracknell
We appreciate your positive feedback. We are so happy you found a nice selection of good quality products and helpful staff.
Everything is OK until I went to the…
Everything is OK until I went to the tilt staff take longer because the price tag is different, there is a difference of 2 pounds, in display it's 20 pounds then when they scan in the tilt went to 22 pounds
And staff asked me if I want to still buy the item I decided to get tge item because I don't more time to come back in the shop and we live 30 minutes away feeling dissapointed because whatever will be in the display should be follow on that day 2 staff can not nake decision . They should be careful when they put the display price it's clear written up fir 20 pounds . To make the transaction ok I decided to pay the what's ever in the tilt price is
3. november 2025
Besvarelse fra ProCook - Bracknell
We appreciate you bringing this pricing discrepancy to our attention. We're sorry the displayed price differed from the till price, and for the inconvenience this caused. We will review our pricing procedures to prevent this from happening again. Thank you for your feedback.
Besvarelse fra ProCook - Bracknell
We're happy to hear that you found our staff member to be knowledgeable and confident. We appreciate your positive feedback.
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