ProCook - Bracknell Anmeldelser 354

TrustScore 4.5 ud af 5

4,7

Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Se mere

Bedømt til 5 ud af 5 stjerner

Bought a salt and a pepper mill, had a few issues with them. Spoke to Alison at pro cook customer services, what a lovely lady and sorted issue out to my satisfaction - thank you!

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The store person was very helpful when we made our selection he helped us to select a block for them very happy with my purchase

Virksomheden har svaret


Virksomhedsoplysninger

  1. Køkkenudstyrsbutik

Skrevet af virksomheden

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Skrevet af virksomheden

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktoplysninger

  • Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Storbritannien

4,7

Fremragende

TrustScore 4.5 ud af 5

354 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 1 ud af 5 stjerner

Item marked as £19 charged £20

Item marked as £19 charged £20
Couldn’t bothered to go back
Just bad service

29. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

angela

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

Chloe
Customer Service Support

Bedømt til 5 ud af 5 stjerner

We bought 2 chopping boards

We bought 2 chopping boards. Great!

21. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

We're happy to hear you love your chopping boards! We appreciate your positive feedback.

Bedømt til 5 ud af 5 stjerner

The item we purchased is of good…

The item we purchased is of good quality and transaction was handled quickly and efficiently.

16. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

We're so glad you found the item to be of good quality and that your transaction was quick and efficient!

Bedømt til 5 ud af 5 stjerner

The store person was very helpful when…

The store person was very helpful when we made our selection he helped us to select a block for them very happy with my purchase

6. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

We're so happy to hear our team provided excellent assistance with your selection! We appreciate you sharing your positive experience.

Bedømt til 5 ud af 5 stjerner

Very helpful staff with great knowledge…

Very helpful staff with great knowledge of your products! I bought a second butter dish as a gift.
Thank you.

7. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

We appreciate you taking the time to share your positive experience! We're so happy to hear that our staff was helpful and knowledgeable, and that you liked our butter dish.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Helped me with queries and friendly atmosphere.

5. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

We're so happy you found our service excellent and our atmosphere friendly! We appreciate your feedback.

Bedømt til 5 ud af 5 stjerner

Amazing quality

Amazing quality

7. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service

2. maj 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bedømt til 4 ud af 5 stjerner

Procook redeemed by Mahesh - Thankyou

Amendment to my original review but I value and appreciate the resolve and the manner of swift & polite communication by Mahesh from the ProCook customer service team - this is what excellent customer service by a high-end retailer looks like (take note Drew from Bracknell store)

I still haven't given the full 5 STARS because the ProCook management should pay attention to the Bracknell store and in particular the staff members like Drew who are rude, unhelpful and do not represent the aftersales service one would expect from ProCook.

2. maj 2026
Uopfordret anmeldelse
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Bedømt til 4 ud af 5 stjerner

Great stock and layout

Great stock and layout, plus staff are friendly too. We’ve been a couple of times and are pleased with our purchases.

27. april 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

We appreciate you sharing your experience! We're so happy to hear that you were pleased with our stock, layout, and friendly staff and your purchases.

Bedømt til 5 ud af 5 stjerner

Very helpful staff

Very helpful staff. I looked online first and decided to go to the store to look at the colour and quality of the saucepans. I was not disappointed and bought a set.

23. april 2026
ProCook - Bracknell-logo

Besvarelse fra ProCook - Bracknell

We're happy to hear our staff were helpful and that you were pleased with the saucepans' colour and quality. Thank you for purchasing a set and sharing your positive experience!

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