It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Se mere
Lokation
Skift lokationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Se mere
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Se mere
Virksomheden har svaret
The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Storbritannien
4,7
Fremragende
375 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Polite and helpful staff
10. april 2026
Besvarelse fra ProCook - Bracknell
We appreciate you letting us know our staff was polite and helpful; it means a lot to our team.
The staff were quick and efficient in…
The staff were quick and efficient in processing my shopping items
4. april 2026
Besvarelse fra ProCook - Bracknell
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff provided quick and efficient service.
Its a great place for home appliances.
3. april 2026
Great customer service
Bought a salt and a pepper mill,
had a few issues with them. Spoke to Alison at pro cook customer services, what a lovely lady and sorted issue out to my satisfaction - thank you!
7. april 2026
Besvarelse fra ProCook - Bracknell
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
We went to the shop in the Lexicon…but had a really long waiting times to be served
We went to the shop in the Lexicon centre and had to wait a really long time to be served.. there was only one assistant on the shop floor who were giving advice to a client, and two more assistants in the back doing stock (apparently). I alerted the assistant in the shop who messaged them to come and even so it took a good 10 minutes before someone appeared to help. Three clients were waiting to be served, as the assistant in the shop was busy with another client. Not a very pleasant shopping experience unfortunately! Hopefully better next time as I love the shop!
6. april 2026
Besvarelse fra ProCook - Bracknell
We appreciate you taking the time to share your experience. We're sorry to hear about the slow service and long wait at the Lexicon centre. We'll address this with our team to improve customer service and ensure a better shopping experience in the future.
Amazing customer service
The staff were really amazing, and exceptional customer service. My wife and I have been on the hunt for some new pans for a while. The sales person was knowledgeable on products and was able to understand our needs and what we were looking for. We walked out with 4 new frying pans and big smiles on our faces.
4. april 2026
Good people
25. marts 2026
Besvarelse fra ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Professional and approachable staff
15. marts 2026
Besvarelse fra ProCook - Bracknell
We appreciate you letting us know our staff was professional and approachable; it means a lot to our team.
Besvarelse fra ProCook - Bracknell
We appreciate you sharing that you received professional guidance on our products; it means a lot to us!
The three items I bought were good…
The three items I bought were good value and well made. However the service I got was a bit offhand and not up to the usual standard. Disappointing and almost rude service.
17. marts 2026
The young man i spoke to was extremely…
The young man i spoke to was extremely pleasant and friendly as he explained the different paring knives on display.
15. marts 2026
Service was not great
Service was not great
Plus I purchased the wrong items as I was told false information!!
13. marts 2026
Besvarelse fra ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Quick and efficient service.
10. marts 2026
Dette er Trustpilot
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