We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Se mere
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Se mere
Pro cook have some fantastic kitchen wear Quality things !! And laid out in the shop excellently
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Storbritannien
- 01202 155674
4,9
Fremragende
658 anmeldelser
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Knowledgeable staff at ProCook
Knowledgeable staff, good prices, good range of products and good price range.
25. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate your positive feedback! We are so happy to hear that you liked our knowledgeable staff, good prices, and wide range of products.
Friendly professional service
The reason my wife and I return time and again to the Procook shop is 100% certainty of quality products and first class customer service . Nothing is too much trouble and help is on hand but browsing is interference free . We almost always make a purchase . This time it was a new dinner service with each piece meticulously checked for us by the cheerful salesperson 👩💼. Thank you so much
31. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate your continued patronage and are happy to hear that you consistently find quality products and excellent customer service in our shop. It's great to know that our staff is helpful and attentive. Thank you for your positive feedback!
Calm shopping experience
Calm shopping experience, no sales pressure. Excellent quality saucepans so I went back and replaced more of my set. Plus great price as reduced!
31. januar 2026
Besvarelse fra ProCook - Bournemouth
We're happy to hear that you enjoyed our calm shopping environment and found excellent quality saucepans at a great price. Thank you for replacing your set with our products!
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We are so happy to hear our staff was polite, helpful, and of good value.
New Saucepans
Member of staff, Jennifer, who served us was really helpful and knowledgeable about the goods we were looking to buy.
30. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and knowledgeable about our goods.
Hard to resist
Whilst only window browsing and with no plan to make any purchases, my wife and I could not resist venturing further into the shop at Bournemouth. We were greeted by a very efficient member of staff who reassured us that should we need any assistance, we need simply to ask.
We did purchase several items and were tremendously impressed with both the quality and the very reasonable prices.
29. januar 2026
Besvarelse fra ProCook - Bournemouth
We're happy to hear that you enjoyed your visit to the Bournemouth shop. We appreciate your kind words about our staff and the quality and prices of the items you purchased. Thank you for your positive feedback!
We had little interaction with staff as…
We had little interaction with staff as we knew what we wanted
But from what e did have they were very polite
25. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to share your experience. We're glad our staff was polite and helpful when you needed them. Thanks for your feedback!
A warm friendly staff
A warm friendly staff.
Every time I enter this chain it's always the same, a warm and genuine greeting.
27. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate your positive feedback! We're so glad to hear that you consistently receive a warm and genuine greeting from our friendly staff whenever you visit us.
We like shopping here
We like shopping here.
Well thought out displays , enough information, and plenty of helpful staff without being pushy.
Thanks .
26. januar 2026
Besvarelse fra ProCook - Bournemouth
We're happy you like shopping with us! It's great to hear you appreciate our displays, information, and helpful staff. Thank you for your positive feedback!
Very knowledgeable staff
Very knowledgeable staff, really helpful and explained all the different sets available. I am so pleased with my Saucepan set and baking trays, great quality.
26. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and that you are pleased with your new saucepan set and baking trays.
Really lovely staff and very helpful
Really lovely staff and very helpful. Loved the layout of the store
26. januar 2026
Very helpful staff giving excellent…
Very helpful staff giving excellent advice on the best knives to purchase
24. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate your positive feedback! We are so happy you liked our customer service and product selection.
Lovely lady
Very knowledgeable lady who serviced us
Nice shop. Always spotless and well stocked.
25. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop nice, spotless and well stocked.
Great Products
It was easy to find the things I wanted, the store is laid out really well and easy on the eye, so was good to go into. The staff were friendly and helpful, will be going back in sometime soon.
21. januar 2026
Besvarelse fra ProCook - Bournemouth
We're happy to hear that you found everything easily and that our store's layout was pleasing. We appreciate your positive feedback regarding our friendly and helpful staff, and we look forward to your return!
Excellent Customer service, quality products, good selection
Excellent quality very good customer service these people know their product excellent range so the customer is able to make good decisions on future cookware The Range is extensive of their products and if you’re looking to do echo cooking and not using too much plastic or Teflon and you want to be friendly to the planet this is the place to go
20. januar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate your feedback! We're happy to hear that you found excellent quality and customer service. It's great to know our team's product knowledge and extensive range helped you make informed cookware decisions, especially for eco-friendly cooking.
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