We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shop was really nice experience all things displayed well & staff left you alone to look at what we were looking at ! And we did bye a stainless steel oven tray !with a 25 year guarantee !! Was happ... Se mere
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Se mere
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Storbritannien
- 01202 155674
4,9
Fremragende
658 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pro Cook are the best.
Good variety of small items and reasonably priced. Scissors are very good. Bought a lovely blue dish for £9. Would recommend shopping there.
26. februar 2026
Besvarelse fra ProCook - Bournemouth
We're happy to hear that you found a good variety of reasonably priced items and that you liked the scissors and the blue dish. We appreciate your recommendation and your positive feedback!
The Assistant was very helpful
The Assistant was very helpful, very obliging, and made a very good choice for me , also she was very friendly!!!
25. februar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful, obliging, and friendly and made a good choice for you.
New shop for me!
Bought everything I was looking for, good help from people in shop. Looks like the best kitchen shop around for miles!!!
21. februar 2026
Besvarelse fra ProCook - Bournemouth
We're so happy to hear you found everything you were looking for and that our staff were helpful! It's great to know we're the best kitchen shop around!
Excellent customer service ensuring we…
Excellent customer service ensuring we found the products we were looking for, staff were polite and welcoming. Previous items bought have been of good quality and this encouraged us to purchase more items.
21. februar 2026
Besvarelse fra ProCook - Bournemouth
We're happy to hear that our customer service helped you find what you were looking for! It's great to know you found our staff polite and welcoming, and that previous purchases encouraged you to buy more.
Good friendly service Lovely shop…
Good friendly service Lovely shop everything well laid out and clean and shiny a real pleasure to shop in store. Thank you
20. februar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received friendly service and enjoyed our shop's atmosphere.
An exceptional display of items
An exceptional display of items
With very helpful service.
23. februar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate your positive feedback. We are so happy you found our display of items exceptional and our service very helpful.
Great service was just what I was looking…
Product was just what I was looking for, good service with the member of staff giving helpful advice on product use and guarantee.
22. februar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that the product met your expectations and that our staff was helpful.
Friendly staff
Friendly staff, quality items. I went in there for a set of teaspoons and bought some.
16. februar 2026
Besvarelse fra ProCook - Bournemouth
We're glad you found our staff friendly and our items of high quality. Thank you for purchasing teaspoons from us; we appreciate your positive feedback!
As helpful and professional as ever.
19. februar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you letting us know our service was professional and helpful! We are so happy to hear it.
Besvarelse fra ProCook - Bournemouth
We appreciate you letting us know you were happy with the service; it means a lot to our team.
Reassuring 25 year guarantee
The frying pan appears to be very good quality. It has a thick, solid base and the ceramic coating looks substantial. The fact that it carries a 25 year guarantee is reassuring. The staff were pleasant, helpful and informative.
14. februar 2026
Besvarelse fra ProCook - Bournemouth
We're happy to hear that you find the frying pan to be of very good quality and that our staff were helpful. We appreciate you taking the time to share your positive experience!
Just love this shop
Just love this shop. Reasonable prices, large to small kitchen accessories. Staff always welcoming & happy to help.
12. februar 2026
Besvarelse fra ProCook - Bournemouth
We're so happy to hear that you love our shop. We appreciate you noting our reasonable prices and selection, and that our staff are welcoming and happy to help.
Besvarelse fra ProCook - Bournemouth
We're happy to hear that you had a positive experience with our service and product. Thank you for your valuable feedback!
Member of staff was very helpful and…
Member of staff was very helpful and very polite , helped me from start until i got to the till to pay for the item that i wanted ..
8. februar 2026
Besvarelse fra ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and polite from start to finish.
Beautiful shop
Beautiful shop, very helpful staff and thrilled with the products I bought.
11. februar 2026
First time visiting this shop and was…
First time visiting this shop and was impressed with the stock and the prices. Will be back.
9. februar 2026
A lovely shop
Very helpful staff that clearly knew the products. In depth advice given on item I was looking at. Plus beautiful items for sale!
7. februar 2026
The beautiful layout that was inviting…
The beautiful layout that was inviting into the shop, the help from the professional staff all very helpful. There are prices to suit every ones pocket I will be back !
4. februar 2026
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