Wide range of choices and reasonably priced. Very happy with the Gourmet ceramic 24cm frying pan I purchased to replace an old one I had and considering getting an additional larger one too.
Lokation
Skift lokationBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Friendly staff. Happy to help out as I picked up the wrong pan so did a stress free exchange. I brought the stainless steel frying pan and honestly wouldn't buy any other frying pan. No need to keep c... Se mere
Virksomheden har svaret
We went to get all the stuff we needed to fill a kitchen as we've just bought our first house. I just wanted to shout out Erykah from the Bluewater store as they were so helpful and made sure we got e... Se mere
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Storbritannien
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great 👍🏻 product
Great 👍🏻 product
It works as expected
Amazing food
Had wonderful experience
12. september 2026
Saucepans
The staff were very helpful and friendly. They pointed us to the right product for our needs. Sharon was brilliant
18. september 2026
Couldn’t find the glasses I was looking…
Couldn’t find the glasses I was looking for. Helpful assistant directed me to the last four in the shop reduced as they weren’t in a box. Result!
17. september 2026
ProCook always have quality products…
ProCook always have quality products that will last a long time.
14. september 2026
As always, the staff and service were impeccable. Well done .
As always , the service and staff
30. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
the saleslady talked with me and offer…
the saleslady talked with me and offer the items that 3for £10 and i bought them and it is very useful for me for cooking.thanks for her to remind me on a sales.
10. september 2026
Besvarelse fra ProCook - Bluewater
We are so pleased to hear that our team member was able to point out our special offer and that your new items have been so useful for your cooking. Thank you for taking the time to share your positive experience with us!
As usual shop fully stocked and staff…
As usual shop fully stocked and staff very helpful
11. september 2026
Your assistant was extremely helpful
Your assistant was extremely helpful. I will definitely be back to shop at Procook Bluewater
10. september 2026
Very happy with our ProCook pans
Very happy with our ProCook pans. The member of staff that served me was so knowledgeable and helpful. She took time to explain each product, but I didn’t feel pressured to buy. Impressed with the quality, and happy that I bought them.
3. september 2026
I was looking for a perfect jar to fit…
I was looking for a perfect jar to fit my coffee pods in and as I was walking through Bluewater. The perfect one was in the window display, walked in and brought it straight away. The guy that served me was very friendly and welcoming. He wrapped my jar perfectly and it got home safely and I’m so happy with my purchase
5. september 2026
Good service and knowledge of products
30. august 2026
Love product
30. august 2026
The staff were friendly and very…
The staff were friendly and very helpful, the service was great as well as the item I bought.
2. september 2026
I love the pro cook frother and I love…
I love the pro cook frother and I love the service you get both in store and via customer service…. I would highly recommend this company……
2. september 2026
Uopfordret anmeldelse
AVOID THIS SCAM COMPANY!!! RUDE STAFF! BAD PRODUCTS
I bought some expensive knifes for a present. One of the knives was tried. The quality was very poor. It got tiny chips and dents from just 1 careful use. I was asked to return the knives. A very unpleasant and obnoxious so called manager at the Bluewater store has refused to accept the return. She was extremally rude. Did not want to hear me. Was constantly talking over me and called my behaviour threatening just because I would not stop talking when she was trying to shut me up by talking non stop over me. I have never experienced such rude service! It was appalling! I was shaken from this experience and will never come back to this shop and will make sure I tell EVERYONE I KNOW about this.
Oh and the reason she did not accept the return of the brand new knives - they had finger marks on them. Really.
The shop supposedly offers 25 years of warranty on these knifes. Which is an absolute lie. They chip and bent after 1 use and the company takes no responsibility for it and when you want to return their substandard products they come up with a ridiculous excuse and set off their rude staff on you!
I will through these knives away now. But I will make sure to leave plenty of reviews everywhere I can.
AVOID THIS SCAM COMPANY!!!
22. august 2026
Besvarelse fra ProCook - Bluewater
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Happy Shopper
Very well presented goods and friendly, helpful staff….don’t usually get this in a shopping centre.
29. august 2026
Satisfied
As you walk into the store you get a cheery hello from the staff. They are helpful. I bought 2 fringes pans and a couple of other bits and got 20% off which made a good difference. The pans so far are really good
29. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.