We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Se mere
Virksomheden har svaret
Lokation
Skift lokationBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Se mere
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Se mere
Virksomheden har svaret
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Storbritannien
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Your staff are always very helpful.
Your staff are always very helpful and friendly. You have a great range of products and it’s so good to be able to look at these in person and not just on a screen.
11. februar 2026
Besvarelse fra ProCook - Bluewater
We're happy to hear that you find our staff helpful and friendly! It's great to know you appreciate our product range and the ability to see them in person.
Bought my second knife
Bought my second knife, building up to having the full set. Staff are very helpful and knowledgeable about the products. Well laid out store.
10. februar 2026
Besvarelse fra ProCook - Bluewater
We're so happy you're building your knife set with us! It's great to hear our staff were helpful and knowledgeable, and that you like our store layout.
Besvarelse fra ProCook - Bluewater
We appreciate your positive feedback; we're so glad you value our good quality at a reasonable price.
Very helpful staff
Very helpful staff. Explained about their new, non toxic, pastel coloured Soho range of pans and bakeware
10. februar 2026
Helpful and informative staff
6. februar 2026
goodvalue for money
4. februar 2026
In stock and sale price
3. februar 2026
Consumer was so helpful and patient assisted.
Very good 👍 consumer service. Patient
Cheerful
Lovely
6. februar 2026
nice service
30. januar 2026
Faultless
The young Lady behind the till was very helpful and polite, a nice store in general some people say its a bit expensive, but i believe you get what you pay for. never had a problem with any purchase before from procook
2. februar 2026
The staff were very helpful and fave sound advice without being pushy.
The staff were very helpful
1. februar 2026
Besvarelse fra ProCook - Bluewater
We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!
Very friendly helpful I knew exactly what they were talking about
Very friendly and knowledgeable was incredibly helpful
24. januar 2026
Besvarelse fra ProCook - Bluewater
We appreciate you letting us know our staff was friendly, knowledgeable, and helpful! We are so happy to hear it. Thank you.
Expensive but completely worth it
Expensive but completely worth it, excellent customer service. I will highly recommend this shop. Their products are very good and quality. Love it 😊
27. januar 2026
Besvarelse fra ProCook - Bluewater
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our products excellent and our customer service worth the price.
Excellent service from staff
23. januar 2026
Besvarelse fra ProCook - Bluewater
We are happy to hear that our staff provided excellent service for you; we appreciate your positive feedback so much!
Great experience
Staff very attentive in what I was looking for and I left with everything I came in to get.
26. januar 2026
Besvarelse fra ProCook - Bluewater
We're happy to hear that our staff met your needs, and you found everything you were looking for. Thank you for your positive feedback; it means a lot to us.
excellent customer service
we found the customer service was excellent,would recommend them
24. januar 2026
Besvarelse fra ProCook - Bluewater
We appreciate you recommending us and are so happy to hear that you found our customer service to be excellent!
Another Great Purchase from ProCook
Helpful, knowledgeable staff. Excellent guarantees on products. Great offers available.
20. januar 2026
Besvarelse fra ProCook - Bluewater
We appreciate you taking the time to share your experience! We're so happy to hear that you find our staff helpful and our guarantees excellent.
Besvarelse fra ProCook - Bluewater
We appreciate you sharing your experience! We're so happy to hear that you liked our products, prices, and helpful staff.
Procook has taken 1st place for cookware at Bluewater
We believe Procook has taken the place of another similar shop which used to supply a wid range of cookware but now only sells its own make. The Procook range was excellent, providing good choices. The staff were friendly and helpful.
24. januar 2026
Besvarelse fra ProCook - Bluewater
We're glad you enjoyed your experience and found our range excellent with good choices. We appreciate your positive feedback regarding our staff's friendliness and helpfulness. Thank you for taking the time to share your thoughts.
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