Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Se mere
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Se mere
Virksomheden har svaret
The lady at the shop was very helpful gave good advice k ew what she was selling very good communication
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Storbritannien
- 01615156449
4,8
Fremragende
247 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After a few minutes browsing I found…
After a few minutes browsing I found what I was looking for. Good sturdy peeler. The young lady at the till was really helpful courteous and friendly. Next time I’m in the area I will be visiting the store
5. marts 2026
Besvarelse fra ProCook - Arndale
We're happy you found what you were looking for! It's great to hear that our team provided helpful, courteous, and friendly service. We appreciate your visit and look forward to seeing you again.
ProCook have a good range of goods
ProCook have a good range of goods, quality items at competitive prices. Shop is clean and spacious and someone there to help you find the things you are looking for. It was easy to find items online then see
them and check things are right for you before buying.
7. marts 2026
Besvarelse fra ProCook - Arndale
We're happy to hear you appreciate our range, quality, and prices. It's great you found our shop clean, spacious, and helpful. We appreciate that you found it easy to check items before buying.
The shop was immaculately clean
The shop was immaculately clean , and very well arranged.
There was a wide range of items on sale, all displayed really well and clearly priced.
It was my first visit to the shop.
8. marts 2026
Besvarelse fra ProCook - Arndale
We're happy to hear that you found our shop immaculately clean and well-arranged with a wide range of clearly priced items. Thank you for visiting us for the first time!
Very friendly and helpful staff.
7. marts 2026
Besvarelse fra ProCook - Arndale
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
A pleasure to buy
Kindness of the staff, real products originality and affordable prices
7. marts 2026
Besvarelse fra ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our staff's kindness, originality, and prices.
Lovely store
6. marts 2026
Was pleasantly greeted
Was pleasantly greeted, found some lovely cake tins. Cashier was sweet & made conversation. Deffos be back. 😊
4. marts 2026
Besvarelse fra ProCook - Arndale
We're so happy to hear that you enjoyed your visit and found some lovely cake tins! We appreciate your kind words about our cashier, and we look forward to your return.
I love their customer service's,and…
I love their customer service's,and kichen product is of good quality 👌 👏 👍 🙌.
5. marts 2026
Besvarelse fra ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our customer service and the quality of our kitchen products.
I like procook products and i am not…
I like procook products and i am not disappointed
5. marts 2026
Besvarelse fra ProCook - Arndale
We appreciate your positive feedback! We are so happy you found what you wanted easily and at a price that seemed reasonable to you.
You’re so respectful with us 🥰
2. marts 2026
Besvarelse fra ProCook - Arndale
We appreciate you letting us know that you feel respected; it means a lot to our team, and we value your feedback.
Arndale ProCook
Staff were friendly and helpful. Store layout was nice with good presentation and clear pricing. Great experience all around.
25. februar 2026
Besvarelse fra ProCook - Arndale
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our store's presentation.
Besvarelse fra ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products and staff.
Excellent sales person
21. februar 2026
Besvarelse fra ProCook - Arndale
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Besvarelse fra ProCook - Arndale
We appreciate your positive feedback! We are so happy you found our staff helpful and our products good quality at reasonable prices.
Great service and advice.freindly staff…
Great service and advice.freindly staff and know there stoc
27. februar 2026
Besvarelse fra ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you liked our friendly staff and great service.
Great experience
Walked in, was immediately directed to what I needed. Was advised about the 3 for £20 special by a very polite salesperson. Prices were reasonable and checkout was seamless.
24. februar 2026
Besvarelse fra ProCook - Arndale
We're so glad to hear that you were immediately directed to what you needed and advised about our special offer by our polite salesperson. We appreciate your positive feedback regarding our reasonable prices.
Besvarelse fra ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
staff friendly and helpful
22. februar 2026
Besvarelse fra ProCook - Arndale
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Besvarelse fra ProCook - Arndale
We appreciate your positive feedback regarding our pleasant colleagues and well-set-out environment; we are so happy you enjoyed them!
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