Printofy Anmeldelser 

Just Short of being a scam business. First order of 50 staff uniform/shirts, date of event given with over a month lead time, throughout the whole process good communication and told it has been delivered. Nothing received then stop of replying to e-mail when requesting a rightful refund. No product was received and specific event staff shirts redundant once the event was over so no longer needed.
Instead of the refund Asked for credit for a 2nd order then and placed a much larger order to my stupidity. More than month lead time again. Good communication throughout again, told file received is print ready and production will start straight away, a will be delivered to me no later than December 7th. Date passes I asked where the order is and they say I need to approve design work, nothing received to approve after a few days get design to approve (Same artwork I originally gave) approve that day, told will be delivered that week, not to worry. Out of the 55 shirts, 21 was delivered and when I ask about the rest of the order, no response. E-mailed them every day since for refund or resolution. Short $1,757.75 of order completion and request for refund. Zero response. No number to call or address to go in person. Nothing short of a scam company that has good communication to take your money and order and then once they don’t deliver on your purchase go quiet on both separate occasions. Should not be operating as a business as this looks like a repeat habit reading all other reviews

Terrible company to deal with, still waiting after nearly 6 months the for my hats and still no communication about when they will be done, just want a refund at this point, utterly disgraceful

Buyer beware !!
Ordered in August 2025 it is now December 2025. Have been in contact on many occasions, they don’t answer emails but reply back on instagram and they have said they were delayed and then said they had been sent this was over a month ago which Im assuming they also lied about.
I think they don’t make these products themselves and outsource to china but wait until they have a large enough order size to fulfill their quantity discount hence heavy delays on everything.

Order number #7772017. Proofs approved 2/07/25, paid in full $346.27. Multiple emails have gone unanswered, with the very rare reply being a basic statement of should be sent out soon. My first request for a refund was answered by someone from ORDERS requesting Ed from OPERATIONS to follow up. No names, no acknowledgements of the customers issues, an internal email sent as a reply to a frustrated customer who is out of pocket for a product that has not been received. Its now 29/10/25 and still being ignored despite asking for a refund multiple times. Do yourself a favour and stay away from these guys, they should not be in business, they should be ashamed of stealing money from small business's already doing it tough.
After me posting this review on their social media page, they reached out with another bullshit story of getting another supplier to print the order plus extras and that they are there to help. Told me ill have shipping details in 2-3 days, a week later they have blocked me from their page and ceased communication again.
Will be filing a report to Office of Fair Trade this week.

I’ve order and paid for my order in may 2025, it’s now end of October and I haven’t received anything, I’ve contacted multiple times and left with no responses. I definitely wouldn’t recommend. SAVE YOUR MONEY AND GO SOMEWHERE ELSE

For a new project I had to find a few personalized trucker caps. As this was the first time and as volume often is an issue I had kept this on the backburner until I found Printofy on FB. Very good guidance and quick responses. Top service and high quality product. Very happy with the caps!

Great service and good people

Great experience with Printofy! Ordering was simple, the products turned out perfect, and shipping was faster than I thought. Would definitely recommend.

I did a custom logo order on some business hats twice now. I'm very please with the way they turned out, and the sharpness of the print and quality. They where very responsive with emails, and postage. Will be ordering other items in the future. Rob

Communication and customer service great and quality of product excellent .

So helpful with such a picky person as myself, recommend and will be using again.

Rachel was great and very accomodating

Never received my order. When they did reply, it was always "it's out this week." Very poor company to deal with.

Loved my merch! Great customer service! Thank you

Very easy to talk to, great response time, did exactly what I asked, quality of the product is awesome. I have nothing to complain about!

Would leave zero if I could!! Silly me was excited to build my little business and fell into the trap that Printofy offered. After COUNTLESS excuses and constant fobbing off, I am done. I have extensive email and Instagram exchanges, all assuring me that I hadn't lost my money and goods were ready to go. What lies I was fed. A significant loss for my business, I don't know what to do now.

AVOID PRINTOFY AT ALL COSTS. THEY WILL NOT TELL YOU THE TRUTH.

Good Quality gear, very happy with prints on my apparel & always someone to chat with if any issues - will be happy to Order more Goods

Excellent service and communication. T-Shirts are great quality and value for money. We’re now a repeat customer. Thank you

I would have gave it a zero star if possible. It is a scam company that takes payment and never returns messages or contact. Stay well away. An update. After leaving the review I received a nasty email from Jessica that informed me she had cancelled my order and would refund me between 7 to 10 days. This is now 15 working days and still NO refund. Update ** The company has no longer answer my emails or returned my refund. The company has been reported to the ACCC and also a complaint has been made to the Department of Consumer Affairs. A representative from their company lied to Department of Consumer Affairs saying I cancelled the order. Since then I sent the Authorities the email from Jessica cancelling my order and still no refund.