PRICEBEAT TRAVEL Anmeldelser 

i just book a ticket through price beat travel. i served by Mr Asif Waris Khan, who provide me best customer service and cheaper price than the other travel agents.

1 Star is to generous. Reasons why:
We found a fantastic deal on the web for Sydney to Portland (USA) via Honolulu on Hawaiian airlines. Business class all the way.
We booked online, then had to call them to finalise the booking, as their system is not totally "online" the final credit card charge had to be made manually.
We used a Visa credit card, as there was a NIL transaction fee as indicated on their website.
Upon calling to finalise our flight, they were going to change me a $70 fee for credit cards. Luckily i checked the SMS verification amount before providing the validation code. She promptly correctly the amount and my card was charged.
This is where the dramas started.

After receiving our flight booking reference, there was no Airline booking ID, just the travel agent ID. the agent requested our Passport and Drivers licence info, as the "airline" needed this. In addition to a second email requesting our Date of births, which was recorded in her email to us, filled in online AND also recorded on the passport and licence. All very odd.

It was at this stage we discovered that the Sydney to Honolulu leg was business class, and Honolulu to Portland was ECONOMY, with the same multi cabin on the return journey.
This was not what we booked, and promptly called them.
They blamed us for booking it this way, however on their website at NO stage did the booking say Multi cabined flights.

We then requested a QUOTE from Sydney Australia, via Honolulu to Seattle USA. Knowing this would be full Business on all legs.

She told us that she would need to get back to us.
A day or so later, we called back, and were advised to "trust me" and let me sort things out, we let it go for a day or so, and then looked at our booking on Hawaiian Airlines.
it was then we discovered OUR booking was changed from SYD - HNL to SEA, without our consent.
We called back again, and was requested to again, let her do her job and she will get back to us. again we let it go for a bit.
then the next day we discovered our Honolulu to Seattle (even though we had paid for SYD - HNL - Portland) flight was cancelled, and called the agent again, only to be told that Hawaiian Airlines had cancelled our flight and she would call them the next day to find out why.

Infuriated, we hung up and immediately phoned Hawaiian Airlines ourselves. We were informed by Hawaiian Airlines that the airline DOES NOT cancel flights unless requested by the passenger or booking agent, or if the flight itself was cancelled to that destination.
it was at this stage that Hawaiian advised our whole booking (SYD- HNL - Seattle) was cancelled.

We were back on the phone to PriceBeat Travel demanding an explanation.
We actually surprised the agent as they did not expect us to call Hawaiian Airlines to request information about our booking.
at no time did we request any cancellation or booking change.
The Travel Agent then admitted that their accounting area cancelled the flight, even though my credit card was charge and we did not provide any cancellation or change consent.

Eventually after multiple phone calls over a few days, the travel agent, who offered very quickly a full refund, and it would take 4 weeks to process.
We demanded it be processed and allowed the funds to be back in the credit card by friday (4 days away). on day 3 (and 2 follow up phone calls) they provided a refund receipt and the funds were returned to my account on Monday.

I needed an urgent flight from Perth to Karachi . Price beat appeared to be the cheapest among the list. but when the payment link was sent the ticket price was a little upwards..approx 1.5%. being a local physical business in Australia, i trusted them even though all my review searches brought very little ratings for them.
I called them and was lucky enough that the call was returned by Anna.. the lady deserved full five starts as she not only addressed her office compliance issue and issued the tickets but also re booked the ticket without any fees as there was some mistake in the surnames initially sent to them by me.

don't have option to put 0 star. These are bunch of Jokers in the office. Booked my ticket like 3 months ago. Payment done and ticket was issued. Just 5 days before travel date, got call from them saying my flight is been cancelled. When I called airlines they informed me that my travel agent (PBT) cancelled my ticket !!!. Now they are forcing me to travel 10 days later. already had my plans and leave got approved. What a bunch of jokers. Stay away from these guys..

Feeling cheated .I booked flights with them they booked my international flights but didn’t book my domestic flight . We sent them emails where we confirmed the details but still they are not doing anything. Everyone is mocking customer service . I will take them to consumer court now to stop this unethical practices.

It’s one of the best travel agent company I have experienced so far specially the staff named Andy who coordinates excellently amazing with the customer and help them to resolve their problems .. highly recommended

I booked my online ticket with Singapore Airlines, I did a online pay it via credit card to confirm my booking, However, I received no confirmation email from Pricebeat, I gave them call but it was went into voicemail several times. I called the head office in order to get a confirmation. They asked me to send passport which I did, and other necessary information.I waited for the confirmation but they did not respond. Even the supervisor did not respond well, only false promises.
Very unprofessional, I am very furious, as I am having hard time finding the same tickets.

I spoke to a lady named Anna and she was very helpful. The background noise on the phone can make hearing a bit hard. But otherwise she was very helpful.

Will update everyone if my tickets are legit and I board the plane.

Literally the worst company I have ever had the misfortune of giving my money too. They were rude, unhelpful and having to speak to 3 different people on seperate days to change one of my flights. They spoke over me on the phone, condescending and when you ask them a question they simply put you on hold. No one was able to see what the last person had done. A shocking service. Do not consider ever using this travel agency or website.

Guys my name is Nash and this is honest review about my experience with Price beat Travel. I spoke with Tanya on 4.08.2018 she gave me the best price in the market first. Second she did regular follow up. I made payment and same day after 3 hours and my ticket was issues next day. 05.09.2018. My entire experience with Tanya and the company was very good. I think other company's are putting bad review because this guys give best price in the market. Call Tanya and she will take care of ur flights I am sure.

I can only agree upon the previous reviews; this company is fraud and I would NOT recommend it to anyone no matter how cheap the ticket might be! First of all, they apply different and unfair Important Terms and Conditions once you've finished your booking. Furthermore they have several terms that seem to be against the legislation such as requiring "Front and back side of debit/credit card used to pay for reservation," "Valid Photo ID proof of Card holder", and "Passport copy of all travelers." (This is exactly what they'll need to misuse your identity so you should definitaly not send is to them). Second, they charge you for using your credit card even though the site shows 0% extra charge. I tried to text them on their website but I was only told that "a call would be arranged for you". I didn't receive any call. Afterwards I sent an email to their costumer service. I didn't receive any answer. I also found out that their baggage allowances are 20 kg when booking Economy class which is strange because the airline (Qatar) that I booked normally allows 30 kg on overseas flights. After realizing that PBT was fraud I contacted my bank and they cancelled the payment and blocked my card imediately.

Very poor customer service. this agent is fraud.
he will leak your details to others. he never keeps your details safe.. he is big big fraud.

Horrible service, they canceled my parents travel without informing us.

I would advise anyone that books through this site to proceed with extreme caution - i.e. buyer beware