Precision Motor Group Anmeldelser 

Bought a Ford fiesta ST from precision in October. My first car bought for my birthday. Car was great on arrival, looked immaculate and was everything I asked for. Only issue they made me aware of was that the tyres needed sealing but was assured it would be sorted before I returned to collect the car. Travelled down 200 miles to view, left holding deposit and went down the following week to collect. When collecting everything was smooth and Mac the salesman was great. On my drive home I noticed something was off with the tyres and once I got home the tyres hadn’t been sealed and had lost pressure to around 13 psi. They kept going down each time I added pressure. Spoke to Mac on the phone who told me to take the tyres to a garage and that they would pay for them to be sorted as they hadn’t sealed them properly, which I did. The garage I took my car too fixed the valves on the tyres and it cost £75. Called precision back and spoke to Michael, who was extremely rude and argued with us about paying the £75, even shouting at the woman who owns the garage to the point she passed the phone back and walked away. Michael said he’d rather me return the car and get my money back than pay the £75 for the tyres to be sorted. It was the principle of me dangerously driving 200 miles on flat tyres when they promised them to be sorted. In the end Mac came to the rescue and sorted the £75 for them to be fixed. Other than this situation the month I have had the car there has been no other issues and it’s a great car. The final issue is that still a month later I am awaiting my log book. Called last week to be told they are chasing it up but still haven’t received it. To sum up, my experience was okay, however they did let me drive home on dangerously low tyres and I am still awaiting my logbook. Can’t fault Mac, however other members of staff were very rude.

Absolutely shocking, had nothing but issues with an audi q7 I purchased from them, ended up giving the car back and then having to fight relentlessly for my money back, eventually the owner coughed up the money and said he'd sort the log book out and all as I left the log book in the car as I personally didn't want anything more to do with this company only to receive a letter today to say the tax direct debit had failed. This car was returned back in April 2025. Meaning someone had been using the vehicle in my name. If any fines occur from this then legal action will be taken. Would personally think twice before you go down there.

Michael was very good. He didn't rush us, he let us take the car on a test drive for how long we wanted and throughout the whole sale was brilliant. A couple of days later we noticed the rear sensors had fallen out of place. Michael sorted it straight away. The only reason for 4 stars instead of 5 is down to the car not having its Sat Nav activated which we thought would be resolved by replacing the SD Cards, however it seems we need to take it to an Audi dealer. We've overlooked this now as it could be just down to the package on the car and it does have Apple Play connectivity so we just connect or phones and use the map facilities that way.

Quick no fuss deal to buy the car . Car looked and smelt fantastic.
Very happy so far lovely car all round .
Would like to know what you use to make it smell so nice
Thank you

Great Service Precision Motor Group . I travelled a 220 miles round trip to look at and test drive a car which I decided to buy over the phone a few weeks later. The salesman Michael was very good. Everything was very simple, I paid £100 holding deposit. We agreed on a home delivery which turned up on a flat bed trailer. The car was as seen two weeks previous, the valeting was fantastic and was commented on by others. The delivery driver exchanged documents, I paid via direct transfer and the car was mine. Really easy process.
Many thanks to all at Precision Motors and in particular Michael

The staff at Precision Motor Group were very helpful and knowledgable. They made sure I got a very competitive deal and am really pleased with the car.

Very swift experience. Bought a nice Merc for a very reasonable price. Wheels were refurbished too, so that was a plus. For an oldish Merc, it was a well kept car. Delivery was a tad bit late but I was kept up to date on the distance and timing so that made up for it. However, the one downside is that the 12V cigarette socket is not working so will have to get that checked, but other than that, it holds up well. Thank you for the purchase. So far, it's been a pleasure to drive.

Just bought a 2019 Jag from them. Went to view it and it had a few issues they said they would sort out. They fix one and promised to fix a totally destroyed arch liner and an issue with the heating controls. After a few promises they have now gone quiet on me. I am going to have to take the car to a Jag dealer as i am concerned about a vibration on the steering, I will also be making the finance company aware. I would avoid at all cost.

This company shouldn’t be trading at all.. selling dodgy and dangerous vehicles that are not roadworthy!! Illegal MOTs don’t not use

Avoid avoid avoid. We were sold a Galaxy back in Oct 2023. It had problems non-stop and any repairs undertaken by the company were independently considered to be inadequate, and needed re-doing.
Earlier this year, we tried to sell it on, to discover that it had been previously registered as a 'private hire vehicle' which wasn't disclosed at point of sale. We queried this with the dealership who told us they they 'legally didn't have to tell us'. I felt this dealership took advantage of us (I was 6 months pregnant at point of sale), and fraudulently sold us the car. When we finally sold on last week, I was told that the car had been in an accident and resprayed. AVOID AT ALL COSTS

Purchased a white seat Leon Cupra 290,
Viewed it looked clean as anything, no signs of previous repair, spoke to Michael and we arranged a test drive for next day, drove spot on then purchased day after. 2 months since I’ve had the car and not had an issue as off yet, Michael looked after me 🤝

Fab dealership, I Purchased a Vw Golf, the salesman were very polite and professional.
Would highly recommend.
Really happy with my car.
Thankyou

Where do I start?
One of their team members made sexual comments towards me. Told me to use my
“Imagination” then asked for something that was absolutely VILE! I’ll name and shame, his name Is Michael 😊 .. so if you’re a woman going there don’t go on your own and don’t deal with him. When I collected the car I had to bring someone with me because he made me feel so unbelievably uncomfortable.
I reported this, woman I dealt with from
their HR was Margret, she was lovely but all I got was a ‘SORRY’ Wow. Shocking.
They said I’d get an email of them apologising for this vile man’s behaviour. Not got one to this day. People wonder why they don’t report things about men’s behaviour because it gets brushed under the carpet.

Had to deal with another guy after, can’t remember his name but he’s been amazing. Definitely a credit to the team unlike some. Has helped me when needed. So thank you.

Personally wouldn’t go back there for another car. If I was too I’m DEFINITELY bringing someone with me.

So I went to buy an audi a4 2020 from them "one previous owner". Went to test drive it, car was driving as it should but the car looked a bit worn out. After test drive the salesmen tells that actually it had 2 owners but the last one was a friend of them and it only had it for 6 months. I decided to pay 100£ to reserve the car for next week. After I paid I've seen a dodgy smile between the salesmans but I didn't suspected anything. In the weekend I decided to do a bit more research about the car and dealership. Luckily I done a carvertical report and I seen auction photos of the car(he said that they only buy cars from private, no auctions) And luckily I ve seen on Google and trustpilot how many been scammed by them so I decided to not buy the car. They have a lot of underpriced cars that look attractive but who knows what is hidden behind of it.
For the salesman, enjoy that £100. Buy something nice.

Spoke on the phone multiple times about an Audi S3 Quattro, was hard searched for finance meaning my credit score would be affected, I was fine with this as I was under the impression that the car would be mine. Went to pick up the car (had to drive 2 hours there 2 hours back) upon arriving at the dealership I went and spoke to one of the salesmen about the car.

He had a shocked look on his face when I told him which car I was coming to collect, he then made out like he’d tried ringing me multiple times the day before. This was completely untrue even checked my call logs and showed him proof. He tried telling me that the car was gone for a service and wouldn’t be back for a week, he said he’d call me when the car was done.

Frustrated we left the dealership only to find that within 30 minutes the car had been removed from Autotrader, removed from Precision’s website and any other website the car was on it had been removed from like there was no existence of the car.

My belief is that they had already sold the car prior to me coming to collect it and completely forgot to ring me and tell me about it, wasting not only my time but also petrol money getting to the dealership itself.

I am writing to express my deep dissatisfaction with the service I have received from your company, particularly in regard to a salesperson named Grahman, whose conduct I found to be extremely sly and deceptive.

On Saturday, 3rd of May, I had a phone conversation with Grahman during which he assured me that a refund would be processed. He requested my details in order to send the money back, and I provided them in good faith. Based on his assurance that the refund had been actioned, I decided not to attend a car viewing scheduled for Sunday, 5th May, assuming the matter was resolved.

However, when I called today, 9th May, to follow up, I was told there is no record of the conversation and that Grahman has no recollection of speaking with me or processing any refund. This is completely unacceptable. For a company representative to go from confirming a refund to denying any contact just days later is not only unprofessional, it is blatantly dishonest.

This experience has left me feeling misled and manipulated. It reflects extremely poorly on your business and raises serious concerns about the integrity of your practices. The lies and contradictions I have encountered are unacceptable and must be addressed immediately.
I expect a prompt and transparent resolution to this matter, including the refund I was promised and a clear explanation for this misleading behaviour.

Oh, look! A magical call log from Saturday, 3rd May — the one that, according to your team (and especially Grahman), never happened. Must’ve flown off to space, right? Because clearly, phone records don’t exist in your version of reality. Incredible how convenient memory loss kicks in exactly when a refund is mentioned. Truly impressive how a confirmed refund and a full conversation can just vanish into thin air. If only your customer service was as fast at processing refunds as it is at denying responsibility.

Refer to Google reviews for evidence of conversation

I got audi a3 in February had it a week and fly wheel had to be done under there warranty had the car for three weeks before I got it back. Came back with oil Leak..and starting realy problem. Rang them up There not returning my calls Keep saying we will get back to you but never do now haveing to take it It into a garage myself after I've pay alot of money for the car.. I shouldn't have to take car to a garage after only haveing the car a few months

What more can I say
Thank you very much Michael
Start to finish on deal was easy
A lil fault come up with car
They fixed straight away
Perfect thank you again mate

Brought a car from precision 2 weeks ago.
Traveled from the midlands, hit traffic and it made me late. Thanks to Michael he stayed over late to help me do the deal. he also resolved a slight issue I had with without fuss or delay. Top bloke!

Great customer service. I also had private work done and it was to a good standard.