The customer service from Ontap is always excellent. Contact via the phone or online gets a prompt response. They give you 2 hour time slots and are very reliable. Their engineers are very good at wha... Se mere
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Craig & Finlay came today to carry out additional work to my boiler & central heating, Craig arrived at the promised time & they carried out the work very efficiently, the whole area was left very cle... Se mere
Amazing service! Had two previous plumbers out who shrugged their shoulders, the friendly gentleman who came with a smile assured me 'where there's a will there's a way' immediately went and got the p... Se mere
The initial email communication was good, with clear information about what could and couldn’t be done, with price and payment information. Glen the plumber arrived early ( he checked we were ok with... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Award winning On Tap Group provide fully qualified and experienced Plumbers, Electricians and Handyman Property Maintenance. No job is too small for the most reliable, trustworthy company in Brighton, Hove and Sussex. The On Tap Group are fully qualified tradesmen who are able to undertake any plumbing, electrical and property maintenance work, no matter how small. Our reputation is built on the reliable and trustworthy service that we provide. We are the preferred supplier of services to many landlords and letting agents in the Brighton and Hove area. We offer a wide range of services for customers whether the property is your own home, for development or for investment Plumbing On Tap Our fully trained plumbers and heating engineers guarantee the very highest levels of service with the minimum of disruption. •Central Heating •Boiler Repairs & Maintenance •Gas Safety Inspections •Fix Leaking Pipes •Taps & Toilets •Tanks & Overflows •Unblock Drains •Bathrooms & Showers Boilers On Tap Our Gas Safe registered engineers can install and repair any type of gas boiler. •Boilers Repaired •Boilers Installed •New Combination Boiler Systems •Domestic Gas Pipe Work Conversions •Radiator Wall Mounting •Landlord Certificates Electrics On Tap We do all things electrical from replacing a fuse, relocating a plug socket to a complete electrical rewire, you name it we can do it to the highest standards and customer satisfaction. •Electrical Installations •Electrical Inspections •Rewiring •PAT Testing •Lighting •Outdoor Power and Lighting •Electric Showers •24 hour Callout Drainage On Tap If you have a blocked drain you can rely on us to clear it. We carry out a full investigation to locate the problem and using the best equipment available guarantee to remove your blockage. •Blocked toilets •Blocked and slow draining baths •Blocked and slow draining sinks •Camera Inspection & High Power Flushing •24 hour emergency call out Handyman On Tap No job is too small, from assembling flat pack furniture and fixing shelves to end-of-tenancy repairs for both tenants and landlords, we will always provide a professional expert service. • New Doors hanging, locks, handles & repairs: • DIY • Home improvements • Roofing & emergency repairs • Decorating & Touch ups • Fencing, Landscape Gardening, clear outs • Shelves, pictures, mirrors • House clearance, waste removal • No job too small • 24 hour emergency call out
Kontaktoplysninger
Basement, 87 Church Road, BN3 2BB, Hove, Storbritannien
- 01273 723600
- office@ontap-group.com
- www.plumbingontap.co.uk
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100% recommend! Perfect job done really quickly.
So happy with everything, will be in touch again if I need anything else doing! I called yesterday to ask about having a bay window curtain track fitted. They sent someone out the next day, which I’m so grateful for. The Handyman was amazing - arrived on time, super friendly, tidy, polite and great to talk to. Installed everything quickly and made sure the fittings were extra secure / symmetrical. Appreciate him hanging the curtains too. I really recommend if you’re looking for a reliable company / tradesman for any big/small jobs. The person I had did a great job (sorry, I forgot his name!) and he sounds really skilled & experienced in various trades. Thank you so much.
Excellent service by phone!
Excellent service by phone!! promptly response, I got what I needed. thank you very much! :)
Used for a boiler service and some…
Used for a boiler service and some other tasks. Very happy with service (including the office team!).
Thank you.
So impressed
So impressed. Emailed at 8.30am about the problem with my boiler, someone was called out to us and it was all fixed by 1pm. Very speedy service!
Fast & Friendly
Pleasant phone manner, managed to book a plumber for the next working day. The plumber was friendly and replaced broken toilet flushing mechanism in less than an hour. Cost was roughly what I expected.
The woman I spoke to on the phone was…
The woman I spoke to on the phone was super helpful & informative (as always)
Expensive blocked sink
Communication and responsiveness from the office was good. But the person attending came at a different time from that given, which was inconvenient. I had a totally blocked kitchen drain, attended by a drainage expertly, and didn’t find his comments on resolving it entirely useful. He did spent an hour clearing the blockage with a machine, but within hours of use it had blocked again, so a very short term repair which wasn’t good money spent. The quotes then given for the ‘next attempt’ to resolve it were just too high with no guarantee of success. I found a better and cheaper solution contacting my regular plumber.
Great communication with head office…
Great communication with head office prior to arrival.
Professional appearance and polite.
Talked me through what he was checking and what the issue was.
Explain the next steps with head office.
Thanks Plumbing on Tap
Ellis is a star!
Received a booking for a quote over the phone from Ellis - what fantastic customer service!! Ellis was friendly, efficient and professional and gave great advice around the situation I was facing with my gas hob. The booking process was so smooth. Really impressed!!
We have used plumbing on tap for a…
We have used plumbing on tap for a number of years. From the office staff to the plumbers I always get a sense of trust and honesty whilst quoting for a job. The guys always friendly and do a quality job!
Profession service
Everyone from the office to the plasterer was professional and very friendly. The plasterer has done a brilliant job on walls that were in a bad state.
Fast, professional, communicative, excellent
Friendly and informative staff with broken boiler
Friendly, helpful and informative staff, we were kept updated from the office with when parts arrived for engineer to come back and fix new parts. Left property clean and tidy. Kept updated of costing throughout work being carried out.
Did a great job
Not cheap, but did a great job. Daniel jetted the gully trap and had is VERY clean and clear in no time.
Excellent customer service
No waiting time, straight through to talking to someone. Person on the phone was very friendly, very helpful, and clear with information. Excellent customer service.
Really helpful and friendly team
Really helpful and friendly team - appreciate the quick replies and ease of booking in work. Jamie also stopped by beforehand so was able to tell the handyman exactly what was needed on the day. Would recommend and will use again!
Josh replaced three thermostat valves
Josh replaced three thermostat valves. He was very competent and professional in difficult circumstances as urgent work was required to water heater to find out why not working; this work was carried out by another engineer from another company. Josh was very diplomatic.
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