I want to leave a review specifically for Ayushi in customer services and to say thank you. I ordered the wrong size, after speaking to Ayushi they immediately swapped out the old order for the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beautiful lingerie for curvy women. I really loved the choices available to still feel feminine. Great service when I had to change and return 2 bras for a different cup size. The customer service age... Se mere
Virksomheden har svaret
Bought 2 bras. They run small and they are cheap, typical papery feel, rough fabric. So disappointed. I have literally bought bras from temu that were better quality.
Virksomheden har svaret
Obsessed with this lingerie collection. The design are stunning, unique and make me feel incredibly confident. The fit is true to size and the quality of the lace and fabrics feels completely premium.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Playful Promises is a London designed lingerie brand, which mixes quirky, directional design with all things playful, flirty and even a little bit dirty.
Kontaktoplysninger
London, Storbritannien
- customerservices@playfulpromises.com
- www.playfulpromises.com
4,0
God
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It took ages for my order to be…
It took ages for my order to be confirmed and then when it arrived I was refunded one of the items which in reality means I didn’t just want the knickers and suspenders. I am guessing in the time between ordering and sorting it out the product then went out of stock.
It took far too long for PP to sort this on this occasion.
Sorry guys/gurls.
3. december 2024
Everything was great!
5. december 2024
Sexy underwear for the bigger lady, at last!
All in all, a very good experience. You cater for the bigger ladies who feel good in sexy underwear. I loved the range that you have. My purchases came very quickly. Although £42 for a bra & £20 for matching knickers is a treat more than every day wear. I would definely use you again when a sale is on. One tiny downside is that I purchased the bra & knickers for £30 over black Friday & the next day they were reduced again. Very frustrating!
3. december 2024
Love my pieces!
They delivered in a timely manner and the pieces I purchased were as advertised. Very happy thank you.
2. december 2024
I’ve always love Playful Promises!
I’ve always love Playful Promises!
I’m a plus size French woman and it’s not easy to find this type of lingerie in France! It’s like being plus size means you can’t be sexy! Or not in a good quality! So I bought a bra during the Black Friday and I’m so happy!! Can’t wait to wear it!
5. december 2024
Overall a great shopping experience
Overall a great shopping experience. Fast and the items I got were beautiful and fit well
5. december 2024
Always a great experience
Always a great experience, reliable, good size range and high quality product!
2. december 2024
Affordable Quality Sexy Lingerie
I’m very happy with my over all experience with Playful Promises! They are affordable, good quality, and design stunning pieces! I feel their items are worth the wait! Their sizes do run a bit large compared to USA, so order down if there’s a question in your mind. I had to exchange a few items. Other than that, 5 STARS!
15. oktober 2024
Besvarelse fra Playful Promises
Hi Vin, I can see your order did indeed ship the same day as you ordered it, and is actually out for delivery today. Please take a look at your shipment dispatch email and click on the OCS tracking link :)
They mess up their inventory a lot
They mess up their inventory a lot. They can't keep track of what is and is not in stock
5. december 2024
First time purchase delivery was fast…
First time purchase delivery was fast but some of the items have been returned and still waiting on a refund
26. november 2024
Besvarelse fra Playful Promises
Hi Hayley, could you drop us an email at customerservices@playfulpromises.com, because if you used our returns service, this should have automatically sent when the parcel was on the way back to us. If you did not use our label, we would need to be informed and sent the tracking number so we can manually track your returned parcel.
Great designs for hard-to-find sizes!
Great designs and good quality materials. I love that you have my awkward size available in so many beautiful styles. Usually a bit on the pricey side for me, but grabbed a bargain in the sale.
2. december 2024
Not worth the wait
Unfortunately I had to wait months for items only for them to be refunded. One of the items was half of a matching set. I had to order the other half from the outlet so I can't return it. It'd be fine if I got the bra, but I'm stuck with the panties that genuinely don't match anything and wouldn't because of the color combination. Immense waste of time. Did I mention the order was sent late af in parts to begin with? Gonna be ordering from here a lot less, if ever. Came for the first Gabi collection and stayed for the size range. My sizes always sell out fast and I have to compromise band or cup. This time nothing fit. Panties all too big and underwire all to small. Just not worth the effort ordering or time waiting anymore.
2. december 2024
Sent the wrong size underwear then…
Sent the wrong size underwear then didn't respond to my email asking what to do to receive the correct size. I don't want to be charged for sending the in correcting sizing to me and I don't know how to get help about this.
3. december 2024
Besvarelse fra Playful Promises
Hi Francesca, apologies for the delay and the issue you have had with your order, I can see you should have a response from us yesterday. You won't be charged for this item and will receive a refund.
Besvarelse fra Playful Promises
Hi Louise, I'm so sorry to hear that! Please drop us an email as we can see this was delivered on the 5th. The email is customerservices@playfulpromises.com
Awesome Products
Easy ordering. Great website. Quick delivery n fabulous products. Love themmmmmmmm. Thanks.
3. december 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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