Placesleisure Anmeldelser 

1.449
TrustScore 3.5 ud af 5

3,3

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I tried to phone the leisure centre directly but was put through to central. I wanted to go for a swim but no places available and no reason was available for this. The person said that it was all boo... Se mere

Bedømt til 5 ud af 5 stjerner

Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Se mere

Bedømt til 1 ud af 5 stjerner

I’ve tried to join Aqua class and attended 2 times, lately on 3th attendance I been not able to access as they said I’ve registered wrongly. Despite, I’ve paid higher fee than actual membership cost t... Se mere

Bedømt til 5 ud af 5 stjerner

I just wanted to commend the young male lifeguard on duty in the middle pool at Felixstowe Leisure Centre on Saturday 11th July 2026 @ around 1.25 for his swift rescue of a small boy whom was only a c... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Events og underholdning

Skrevet af virksomheden

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(1.449)

679 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

The staff are amazing who work at…

The staff are amazing who work at Waltham abbey leisure centre always happy to help and it’s a very nice and relaxed atmosphere

10. marts 2026
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Besvarelse fra Placesleisure

Hi Marc, this is great to hear! Thank you for sharing your positive feedback. Thanks, Nikki.

Bedømt til 3 ud af 5 stjerner

Too many kids and the parking is awful

Too many kids and the parking is awful, paying £50 a month to not be able to park because people are coming in to use costa is ridiculous, there needs to be parking for members and parking for people coming in to drink coffee, pi++ take imo. The time it takes for machines to be fixed aswell is mental. Other than that the gyms good

10. marts 2026
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Besvarelse fra Placesleisure

Hi Lee, I am very sorry to hear this, In order for your feedback to passed on can you please email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki.

Bedømt til 5 ud af 5 stjerner

Placesleisure at Wycombe

Placesleisure at Wycombe. Great venue. Plenty of classes & well equipped gym. Worth a visit for sure! Recommended 👍💪😀

9. marts 2026
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Besvarelse fra Placesleisure

Hi Kerry, Thank you for sharing your great feedback, I will ensure this is passed on to the centre. Thanks, Nikki.

Bedømt til 5 ud af 5 stjerner

I joined the xcel to lose weight to…

I joined the xcel to lose weight to build up strength. (As I turned 66 years old this month.) to feel better in myself as I suffer with depression anxiety. Since i joined the gym my anxiety my well being has increased significantly. Happier in myself. I leave the gym at the xcel after a good work out pleased with myself. The only issue I have with the gym is I be waiting ages to go on the weight machines as other members sit on the weight machine on their phones for ages. Or chatting to another person on the other machine near them. Mostly ignoring is they are on their phones for 10-15 minutes not moving off or away from the weight machines having to wait on them to finish. I have had to do extra work out on other weight machines which I don’t want to do just waiting on that someone to get off their phones to carry on using the machine. Making other people wait while their on their phone then to start using the weight machines a is selfish and out of order. Both men and women

9. marts 2026
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Besvarelse fra Placesleisure

Hi Jules, This is great to hear! Thank you for sharing this. I will ensure this is passed on to the centre and ask the general manager to look into phone issue. Thanks, Nikki

Bedømt til 1 ud af 5 stjerner

Gyms full most of the time

Gyms rammed most of the time. Almost pointless going now as you have to queue to get in machines or use a bench. Been a member for years. Cancelling membership.

10. marts 2026
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Besvarelse fra Placesleisure

Hi Andy, I am very sorry to hear this, Can I ask if you can email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki

Bedømt til 1 ud af 5 stjerner

The Triangle in Burgeds Hill has…

The Triangle in Burgeds Hill has rapidly gone downhill. The Jacuzzi & Steam Room have not worked for several month. Place is an absolute disaster, it is dirty and management don't care.

9. marts 2026
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Besvarelse fra Placesleisure

Hi Nick, I sorry to hear of your Disappointment. The works for the steam room will start week commencing the 6th April, We do not have an update on the jacuzzi unfortunately. I will be sure to pass the feedback on to the general manager. Thanks, Nikki.

Bedømt til 5 ud af 5 stjerner

The centre feels good from the minute I…

The centre feels good from the minute I arrive. All facilities are excellent and efficiently managed.
The staff are consistently helpful and focussed.

9. marts 2026
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Besvarelse fra Placesleisure

Hi Liz, Thank you for sharing your lovely feedback. Its great to hear you enjoy our facilities and the feedback of how helpful our staff are. Thanks, Nikki.

Bedømt til 5 ud af 5 stjerner

A lovely all round leisure centre

A lovely all round leisure centre. A nice pool for aqua fit and lane swimming- the aquafit instructors are amazing with great music choices. Great value as a monthly charge gives you all classes from yoga to Pilates to Zumba and the newly refurbished gym. Lovely friendly atmosphere and would definitely recommend.

9. marts 2026
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Besvarelse fra Placesleisure

Hi Janine, Thank you for sharing your positive feedback. It's to hear you are enjoying our classes and facilities, Thanks. Nikki

Bedømt til 3 ud af 5 stjerner

Check before you go,....

If you are going to the Triangle over the next few weeks check that the facility you need is up and running. There are various closures planned for long overdue maintenance.

9. marts 2026
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Besvarelse fra Placesleisure

Hi John, Thank you for sharing your feedback. All closures will be advertised on out website. Thanks, NIkki.

Bedømt til 3 ud af 5 stjerner

Places doing OK but room for improvement.

Shower pressure not great, as only 1 or 2 people can use it at the same time.
Water can be on the cold side, but that tends to be the same else where.
Pool forced to close because chlorine pump breaks down regularly, probably a legacy of Better running the center.

9. marts 2026
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Besvarelse fra Placesleisure

Hi, Thank you for your feedback, Can you email enquiries@pfpleisure.org with the centre this would relate too, for this to be passed on. Thanks, Nikki

Bedømt til 5 ud af 5 stjerner

Use the Hinckley location for swimming - its great

Use the Hinckley location for swimming, all good.

9. marts 2026
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Besvarelse fra Placesleisure

Hi Alex. Thanks for the review. We love to hear that customers are enjoying the facilities! Thanks for taking the time to leave your feedback. Thanks, Emma

Bedømt til 5 ud af 5 stjerner

The Rotherham staff are welcoming and…

The Rotherham staff are welcoming and helpful. The instructors are amazing and encouraging in classes and the gym

7. marts 2026
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Besvarelse fra Placesleisure

Hi there, thanks for your great review! We appreciate those 5 stars and are pleased to hear how welcome you have been made to feel. Thanks, Emma

Bedømt til 5 ud af 5 stjerner

Excellent staff

Excellent staff and a very pleasant place to visit

4. marts 2026
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Besvarelse fra Placesleisure

Hi Jean, thank you for your review and lovely feedback it's great to hear positive feedback. Best wishes Vicky

Bedømt til 5 ud af 5 stjerner

Best swimming pool by a very long shot!

Best swimming pool by a very long shot!
Clean facilities (swimming pool, showers, toilets, change rooms and lockers), steam room and sauna, friendly hours for early risers (0630 on weekdays and 0730 on weekends, friendly and helpful staff.
I can't complain about anything, first class!
I have been going to the pool for a few years now and every time it's a delight.

4. marts 2026
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Besvarelse fra Placesleisure

Hi Eric, thank you for your review we appreciate your positive feedback. Please could you email enquiries@pfpleisure.org with your feedback and the centre it is regarding and we can share it with the team. Thank you in advance Vicky

Bedømt til 2 ud af 5 stjerner

Gone down the tubes

Gone right down the tubes in the last couple of years. Dirty stretching area plus equipment taking months if not longer to repair. But apparently the place is being taken over in the autumn.

4. marts 2026
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Besvarelse fra Placesleisure

Hi Peter, thank you for your review we appreciate your feedback, please can you email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Bedømt til 5 ud af 5 stjerner

Places Leisure Camberley - Shambles!

I had an appointment to meet a Caroline at Reception, Camberley today to do a gym induction. She was very helpful, knowledgeable and committed to working out a personal programme for me. The gym equipment seemed up to date and easy to use and she was able to recommend quieter times for me to attend. Great!

3. marts 2026
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Besvarelse fra Placesleisure

Hi, I am very sorry to hear this. I will ensure this is passed on to the fitness manager and the general manager. Thanks, Nikki.

Bedømt til 1 ud af 5 stjerner

The reception staff have been helpful…

The reception staff have been helpful and the swimming facilities have been fine, particularly when visiting with my daughter.

However, the gym itself is disappointing. Equipment is poorly maintained (including rusted cables), cleanliness standards are low, and the free weights area feels overcrowded and unsafe at times.

The sauna is frequently not ready at the advertised morning opening time, and the steam room is often out of order, which makes the space even more cramped.

I’ve also experienced ongoing issues with the app and online booking system attempting to charge me incorrectly due to an account error.

I have raised these concerns directly with staff, but little has changed. Given the recent increase in membership fees, the overall experience does not currently represent good value.

I hope these issues can be addressed, as the centre has the potential to provide a much better overall experience.

23. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Placesleisure

Hi Tom, Thank you for sharing your feedback. I am very sorry to hear of your disappointment. If you could email enquiries@pfpleisure.org with the centre this relates too, I will pass on to the general manager. Thanks, Nikki

Bedømt til 5 ud af 5 stjerner

The variety of classes and the…

The variety of classes and the professionalism and standard of the instructors on the class timetable are excellent. I have been to other clubs previously including private clubs and I was surprised and continue to be really pleased with my Excel teachers and classes.

2. marts 2026
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Besvarelse fra Placesleisure

Hi Sharon, Thank you for sharing your great feedback! I will ensure this is passed onto the centre. Thanks, Nikki.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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