I have used pets4homes twice to rehome a puppy and a kitten, the experience has been so smooth sailing. It’s easy to navigate on the website and app and It puts my mind at ease using pets4homes that I... Se mere
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Se, hvad kunderne siger
I love Pets4Homes I can’t believe I wasn’t aware of this sooner. It gives buyers the peace of mind when purchasing your new little puppy. The payments are all secure and through the app so you never h... Se mere
Virksomheden har svaret
Pets4Homes worked well for us as there was a good selection of puppies available, and we were able to narrow it down to a good choice in a nearby location. Turned out the owners even knew some of... Se mere
I call your establishment in Great Yarmouth inquiring about exotic rats British blue rats russian blue rats or white rat's one of your team members was really helpful and explaining and matter has n... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.
Kontaktoplysninger
Storbritannien
- support@pets4homes.co.uk
- www.pets4homes.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This website was a great way for us to…
This website was a great way for us to search for and find our new family member. It’s easy to navigate, easy to contact a seller and paying for our new pet is secure.

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I didn’t know pet 4 homes existed a…
I didn’t know pet 4 homes existed a friend told me, I applied for a dog they kept me up to date not as I got one I shall keep trying.

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I lost my Bichon Frise.
I lost my Bichon Frise, Angel, just over two years ago, and Pets 4 Homes is the ideal way for me to find a new dog.

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Very Poor Treatment of Paying Breeders
Pets4Homes seems to have forgotten that breeders are their paying customers !
I have been a loyal Pets4Homes customer for many years and, as a breeder, I spend at least £100 every month with Pets4Homes on adverts and paid boosts.
Unfortunately, I have now reached the point where I am simply tired of paying significant amounts of money to a company that, in my experience, seems to make it increasingly difficult for breeders to actually make a sale.
One of my biggest concerns is that Pets4Homes allows breeders to flag other breeders' adverts. This can result in adverts being restricted at crucial times, including immediately before busy weekends when breeders would normally expect the most enquiries.
What makes this completely unacceptable is that after an advert is flagged or restricted, Pets4Homes can then take weeks to respond.
So I am spending at least £100 EVERY MONTH on advertising and boosts, yet adverts I have paid for can be blocked while I am left waiting for somebody to respond. During that time I lose valuable advertising days, enquiries and potentially sales.
What exactly am I paying £100+ every month for if the adverts I am paying to promote can be blocked and then left unresolved for weeks?
This is not the first time I have experienced problems with my adverts being restricted either. On a previous occasion, Pets4Homes claimed that I had previously used a particular cat photograph, which I completely disputed.
I am also seriously questioning the value of their paid boosts. I currently have two adverts with boosts applied to BOTH. One receives approximately 17 views per day, while the other receives approximately 160 views per day. That is an enormous difference despite both adverts having paid boosts.
And this is what Pets4Homes appears to have forgotten:
WE, THE BREEDERS, ARE YOUR CUSTOMERS.
We pay for the adverts. We pay for the boosts. We provide the listings that attract people to the platform. Yet rather than feeling supported as a long-standing paying customer, I feel as though I am constantly having to fight simply to receive the service I have already paid for.
I have finally had enough.
After repeatedly paying for advertising that is then restricted, losing valuable sales periods and waiting unacceptable lengths of time for customer service to respond, I will now be contacting my bank regarding the payments for services I believe I have paid for but have been prevented from properly using.
Pets4Homes will no longer continue taking my money every month for advertising that I cannot rely on actually being available to me.
After years as a loyal customer, spending at least £100 every month, I am extremely disappointed that it has come to this.
Pets4Homes should be supporting the breeders who fund its platform — not taking their advertising money and then leaving their paid adverts restricted while support goes unanswered for weeks.

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absolutely a waste of time.
absolutely a waste of time.
Ive messaged a good 10-12 people about different dogs which seemingly were perfect. nearly every single one is happy to chat with me and discuss everything through fully, but the second i say i will come up visit and potentially (most likely) buy their dogs they start ghosting me and leaving me on read. I don't think a single one of these is a genuine seller but instead people just wanting to waste buyers time, drag them on, get them excited and when it comes to actually getting the dog - let them down. Im so disappointed and upset, so many of these beautiful dogs would have been perfect for my family. my triplet siblings were all excited to welcome one into our home but after all the messaging and excitement, theres never a good result by the end of it. thats if the people bother to message back at all. Starting to lose hope all together and i feel awful having to let my family down yet again.

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It's so easy to selevt exactly which…
It's so easy to selevt exactly which pet you are after from breed to distance you're ptepared to travel etc.

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Safety and Trust
Selling my animals here makes me feel very safe and comfortable. I know that I can find honest and responsible new owners here, and that is the most important thing to me. It gives me great peace of mind and allows me to spend more of my time caring for my beloved cats and dogs.
So far, I have never been disappointed. Whenever there has been a problem, they have always responded quickly and done their best to resolve it positively.

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The app is ok and fairly easy to use.
The app is ok and fairly easy to use.
I paid through their website and they took payment twice. They charge £95 to use the service but their customer service is still not replying and is only online. Will not use them again

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Very happy
Great service fromPets4Home. The website is fairly easy to navigate, payment was really easy and fast. I’ve never used a site like this before and was honestly great from start to finish. Definitely recommend

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It’s been over 10 years since buying puppy confidence we…
It’s been over 10 years since we brought a puppy
So finding Pets for homes and how they support you as a buyer through things to ask/look for when first viewing the puppy was very reassuring
The process of payment via your site made me confident that would be supported throughout the whole transaction with the seller

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Great place to sell and purchase pets
Great place to sell and purchase pets. They ensure people are legitimate by checking i.d . Best place online to purchase and secure payment systems.
Easy to use website

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Easy to use site
Easy to use site. Clear photos and information Messages and questions breeders simple and direct Site felt secure and very safe to use so no risk of scams and found a lovely breeder and puppy

Besvarelse fra Pets4Homes
Customer services absaloutly…
Customer services absaloutly apauling.not only do they charge so much money in the first place they make it incredibly hard for you to change anything once the add has been published i would recomend other platforms where you can change things if needed and dont get charged over 48 hours i have waited and still no reply discusting.

Besvarelse fra Pets4Homes
We are OAKWELL RETRIEVERS
We are OAKWELL RETRIEVERS. A licensed dog breeders based in Yorkshire.
Pets4homes is a very professionally run site with good safety protocols to clamp down on scammers.
We sell our puppies across the whole of Britain and would not be able to do so but for the quality of this site. Without it we would panic as I couldn’t think of anywhere else that gives this level of service and safety.
They vet sellers thoroughly prior to letting them advertise. People still need to practice due diligence before buying, but be assured that a lot of work has been put in by the team at pets4homes prior to adverts being placed.

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Easy to use
Easy to use, and gives all relative information needed fir the process

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The purchase was a safe and smooth transaction
The purchase of our gorgeous Dalmatian was safe and smooth. Money transfer was easy and no funds given until safe retrieval of the puppy.

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Very helpful
Very helpful
In fact I was able to go to a local lady who was selling puppies and reserved one, so the site was better than I expected

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Found our new pet dog through the site…
Found our new pet dog through the site , and using the available app. Search capability with filtering was good , and although we had a couole if contacts with a couple of owners rehoming dogs that didn’t prove to be successful , when we contacted the previous owners of our nee dog they couldn’t have been any better communicating through the app we quickly and easily arranged a viewing meeting snd subsequently agreed to rehome and paid securely and safely through the apps payment feature.

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Good amount and range of food and…
Good amount and range of food and supplies for your pets ..staff are so helpful and listen to any queries you have ...well stocked on items
..and quiet so that pets can go with you groomers are great and a vet service....also their app gives Good offers and staff will help if you have problems

Besvarelse fra Pets4Homes
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