Peter Cox Anmeldelser 2.612

TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Se mere

Bedømt til 5 ud af 5 stjerner

Peter Cox did a magnificent job from start to finish. Robert Bialek carried out the original survey and came up with a pragmatic and cost effective solution to help us avoid flooding in the basement.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service given by Peter Cox, Great communication. Billy and Mark explained in detail on what needed doing, giving a first-class job on damp proof works and plastering. Place was left clean... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had an issue with rising damp. Mark Alexander the Surveyor was very helpful & informative and Steph the Office Assistant kept us regularly updated. But we would really like to thank Mark Kennedy th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Imprægneringsvirksomhed

Om Peter Cox

Skrevet af virksomheden

Founded in 1951, Peter Cox is widely recognised as the UK market leader in the damp proofing and property preservation industry.

We provide specialist advice and guarantee-backed repair treatments for damp problems like rising damp and condensation and associated issues like woodworm, and dry rot or wet rot infestations. We also have dedicated waterproofing, structural repair and bird control teams operating from local branches across the country so get in touch today to get started solving your property preservation problems.

The UK's leading property care experts with 65+ years experience

Open weekdays till 7pm and Saturdays till 4pm
Peter Cox were the first national preservation company to receive Which? Trusted Trader accreditation, an endorsement scheme that helps consumers find reputable traders
National coverage, local service
Peter Cox has branches throughout England, Scotland and Wales, meaning a branch on your doorstep and surveyors with local knowledge and expertise.
Guaranteed service
As the experts in our field, Peter Cox aim to offer the right service and price for your needs. Over 500,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded in 1951.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Used Peter Cox for a cracked lintel…

Used Peter Cox for a cracked lintel repair (they inserted stainless steel helical reinforcement bars & specialist repair cement). All very friendly and professional from the initial office engagement to the field based staff. Paul the tradesman deserves a special mention as he completed the work on time and to a professional level working safely and cleaning up afterwards. Peter Cox may not be cheapest company, but dealing with a reputable company (with Paul personally having over 35yrs experience in the building repair and maintenance business), gives you piece of mind that any repairs are done correctly and guaranteed to a high standard. I would certainly use them again.

18. juni 2025
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Besvarelse fra Peter Cox

Rob, we are so happy to hear you had a great experience with Peter Cox. It makes our day to hear that we were able to provide you 5-star service. Paul will be absolutely delighted to read your kind words of appreciation. Your feedback will be shared with the entire team. Thank you very much.

Bedømt til 5 ud af 5 stjerner

I was visited today to have planned…

I was visited today to have planned maintenance completed by Vance and Rob. They communicated throughout the process they were following and were really mindful of being respectful towards myself and my property.
Pair a gents who did not leave the property without assuring me the work had been completed to a high standard and did not leave without ensuring I was happy.

16. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Peter Cox

Zoe, thank you for taking the time to leave a review and sharing your experience with us. We are very pleased to hear that you received 5-star service. Vance and Rob will be thrilled to hear your kind words. Thank you.

Bedømt til 5 ud af 5 stjerner

Happy with the way the chap carried out…

Happy with the way the chap carried out the Damproof. Clean an efficient, explained the process as he went along.

10. juni 2025
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Besvarelse fra Peter Cox

David, thank you very much for the review. We're delighted to hear you are happy with the work carried out and we will ensure your feedback is passed on. Thank you.

Bedømt til 5 ud af 5 stjerner

Tristan and paul were brilliant

Tristan and paul were brilliant, arrived on time & finished the job as expected, very friendly & didn't stop working all day. Treated the damp & fitted the loft insulation, also gave some advice going forward. An excellent job completed. Thank you

9. april 2025
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Besvarelse fra Peter Cox

Phil, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Tristan and Paul. We will ensure your feedback is shared with them both. Thank you

Bedømt til 4 ud af 5 stjerner

TOP WORK BY COLIN

Absolutely OUTSTANDING work by the team at my elderly Mum's home. Colin, in particular (5/5 doesn't do him justice) went above and beyond to keep me informed on timelines and basically act as a link between the different tradesmen. Communication from the office-based contracts team left a lot to be desired (1/5) despite me asking to be kept informed as I wasn't living at the property.

3. juni 2025
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Besvarelse fra Peter Cox

Hello Kevin, thank you for taking the time to share your experience with us. We're delighted to hear that you were happy with the level of service provided by Colin and we will be sure to pass on the kind words. We are very sorry to hear of the communication issues which have been duly noted. Your feedback is important to us and we will use this to improve our service moving forward. Thank you.

Bedømt til 5 ud af 5 stjerner

Very happy with the service from this…

Very happy with the service from this company. From first communication to the work being carried out. Professional, friendly and supportive

27. maj 2025
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Besvarelse fra Peter Cox

Fiona, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for the team. We will ensure your feedback is shared with them all. Thank you.

Bedømt til 1 ud af 5 stjerner

Booked Peter Cox for a damp proof…

Booked Peter Cox for a damp proof survey. Paid upfront, received the survey and it didn’t attempt to address the cause of the damp they identified (failed external cladding). Instead they recommended damp proof membrane internally and re plastering which simply traps the moisture in the brick and hides the problem. The pricing for that was ridiculously high. English Heritage have stated for decades that DPM is extremely bad. They also wanted £3k to spray the exterior stone with epoxy resin that costs less than £100 in materials.

Further to that a second survey from a legitimate surveyor, confirmed by the water board engineers, found the issue was the mains water pipe leaking in the basement.

If you’re thinking of hiring Peter Cox for a survey and remedial work, I can save you £20k. They will recommend DPM and the most expensive re-plastering work in the world. Skip them and hire a surveyor who doesn’t try and sell you the contractors to fix. Or just hire a builder directly.

Edit - To respond to Peter Cox’s reply. If I wanted to discuss your survey and quote with you again, I would have contacted you directly. My review is for the public, not for you to try and pressure me to remove it. A google of Peter+cox+fraud tells everyone all they need to know about your business model.

15. november 2024
Uopfordret anmeldelse
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Besvarelse fra Peter Cox

Mr Palmer, we are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
As we have been unable to locate you on our systems and we have not received a reply from you following our request for further information, could you please contact us directly.
Thank you for your feedback. We are sorry to hear that you were dissatisfied with our request for further information. We responded to your initial review not to pressure you but to obtain your details so that we can thoroughly investigate the issues you have mentioned. Something we remain committed to doing should you wish to pass on the details of your survey with us.

Bedømt til 5 ud af 5 stjerner

Bill Bainbridge gave good advice

Bill Bainbridge attended as arranged, carried out a careful inspection and gave clear advice on the treatment options. The written report arrived promptly, and agreed treatment carried out efficiently. Bill kept me fully informed and offered to be available for any questions.

11. april 2025
Uopfordret anmeldelse
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Besvarelse fra Peter Cox

Andrew, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience with us. We will be sure to pass on the kind words to Bill and all involved. Thank you!

Bedømt til 5 ud af 5 stjerner

Efficient and professional

We were taking our home to market in Northumberland when we noticed a potential woodworm presence in a stairway and floorboards. We contacted Rentokil/Peter Cox, explaining some urgency. Bill Bainbridge the surveyor attended the property within 2 days of the call, carried out a careful inspection and gave us clear advice on the treatment options, producing a written report and quote the same day, and arranged treatment as agreed within the following week, all carried out as agreed. Before, during and after the treatment, Bill kept us fully informed and was always quick to respond to questions with practical guidance and advice. The job and access were not straightforward and Bill's advice was greatly appreciated. Full marks should also go to the office team, who were always very helpful and effective whenever contacted. We won't hesitate to use Rentokil/Peter Cox on any other occasion. Many thanks.

19. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Peter Cox

Mike, thank you very much for the great review! We are thrilled that you enjoyed your experience with us. It is our pleasure to provide the best possible service and are very happy to hear that this commitment was reflected in your visit. Your feedback will be shared with Bill and the entire team. Thank you.

Bedømt til 5 ud af 5 stjerner

Unable to fault

Punctual, polite and hard working, from the 1st contact the team communicated well, arrived on site at the time stated and worked continually, no time wasted. On completion each day they explained what had been done, what was left to do and cleaned up fully before departing.

22. maj 2025
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Besvarelse fra Peter Cox

Hello Keith, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for our team. We will ensure your feedback is shared with them all. Thank you.

Bedømt til 5 ud af 5 stjerner

The surveyor Sam was very good and…

The surveyor Sam was very good and explained everything that he had found and discussed possible solutions. Jason who came to do the work was very good and talked us through what he had done. All staff I-spoke to on the phone were polite and efficient

22. maj 2025
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Besvarelse fra Peter Cox

Hello Wayne, we are happy to hear that our team provided you with 5-star service. Sam, Jason and the entire team will be delighted to receive your feedback. Thank you very much.

Bedømt til 5 ud af 5 stjerner

Follow up revisit

Following on from having our whole house treated for wordworm,we found a further attack on our kitchen roof. We contacted the Liverpool office and they booked us in with Chris Fox who was our previous inspector who attended promptly and he arranged a top up on our previous treatment. This was undertaken in a very short timescale with Steve Morgan the technician on the day,turning up on time,had a very professional persona,explained everything that he was about to do,covered everything that was still in our gutted kitchen with plastic and completed the spraying in a controlled and professional manner. He explained we would need to leave the area unoccupied kitchen for 24hrs and kindly left warning signs on both of the entrance doors to remind us. Although we had to have a revisit due to us finding further woodworm in the kitchen while gutting the kitchen for a new refit,we can honestly say it was completed professionally with no fuss and gave us the confidence that we had now sorted the woodworm issue. We would have no problem in recommending Peter Cox to complete any work with any of the services they offer. It should certainly be the first call you make if you have any restoration issues. 10 out of 10 all around and hence the 5star review. Thank you and well done.

6. maj 2025
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Besvarelse fra Peter Cox

Hello, thank you so much for the wonderful detailed review of our service and for recommending us! It's always amazing to hear that we have been successful in our goal of providing our customers with the best possible experience. Your comments will be shared with Chris, Steve and the entire team, they will be absolutely delighted to receive your feedback. Thank you.

Bedømt til 5 ud af 5 stjerner

Redrilling deeper

Evert visited site this week to carry out redrilling of brickwork where a previous team had not drilled deep enough into the inside skin of cavity wall . He actually purchased a longer tube than he is usually supplied with so that he could ensure the work could be done correctly .I am now confident that it has been done correctly. Thank you Evert for resolving all our problems

13. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Peter Cox

Hello John, thank you for taking the time to share your experience with us. We're delighted to hear that you were happy with the level of service provided by Evert. We'll be sure to pass on your kind words. Thank you.

Bedømt til 5 ud af 5 stjerner

Vance and Rach where amazing the entire…

Vance and Rach where amazing the entire team where outstanding and extremely helpful in every aspect of the work . I would highly recommend this company in aspects of the work that they did . Thank you for all your work fabulous.

23. april 2025
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Besvarelse fra Peter Cox

Jean, thank you for the wonderful review of our service and for recommending us! It is great to hear that you enjoyed your experience with us and we will ensure your feedback is shared with Vance, Rach and the entire team, they will be delighted. Thank you very much.

Bedømt til 5 ud af 5 stjerner

Would recommend!

Really pleased with the damp work carried out. Tony Clarke was really helpful and a pleasure to deal with. Would recommend!

28. april 2025
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Besvarelse fra Peter Cox

Diane, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on your feedback to Tony and all involved. Thank you.

Bedømt til 4 ud af 5 stjerner

Great service from the first phone…

Great service from the first phone contact to the finished job. Very accommodating to 4 date changes! Reliable and professional throughout as well as being friendly and kind.
Only one wee draw back - when calling the operator took a while each phone call to locate our postcode despite having called many times.... but a big thank you to L-A for being so patient and kind.
Thank you

22. april 2025
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Besvarelse fra Peter Cox

Melanie, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience with us and we will pass on your feedback to all involved. We are sorry to hear that you had an issue when calling the team and your comments have been duly noted. Thank you.

Bedømt til 5 ud af 5 stjerner

Very professional

Very professional. The team were in continuous contact, they were very professional and clean.

22. april 2025
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Besvarelse fra Peter Cox

Amanda, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and we will be sure to pass on the kind words to all involved. Thank you.

Bedømt til 1 ud af 5 stjerner

Half a job

Dissappointed with Peter Cox.
Had fully dpc injected back in 2019.
It didn’t work and apparently this is due to the plastering not being done only injection of DPC.
We’ve tried to get this remedied but as Peter cox did half the job other damp companies won’t touch it.
Peter cox want hundreds of pounds on top of the thousands already paid to re survey.
I had the team who did the work back out and they made a hole in the wall and said I need to find someone to render in sand and cement. Left the hole in the wall which I had to fill.
If anyone from Peter Cox reads this please do feel free to get in touch and remedy this.

23. april 2025
Uopfordret anmeldelse
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Besvarelse fra Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
Mr Yeoman, thank you for providing further information directly to our Head Office. Our Area Manager has been in contact with you and as agreed a further visit will be arranged.

Bedømt til 5 ud af 5 stjerner

I had some damp issues in my home and…

I had some damp issues in my home and after calling a few companies I opted for the professionalism of Peter Cox. I am a female home owner so it was a little daunting. My surveyor “Shannon” was fabulous and explained everything I needed to know, why, when, how and prevention. Shane was really good. He did most of the work, removed floorboards, joists and replaced and took the concrete off the walls. Very respectful with my furniture and left my home clean daily. (Couldn’t help the obvious dust). Andy was also a good plasterer very pleased with the work and redecorating has just stated. Thank you.

21. marts 2025
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Besvarelse fra Peter Cox

Rachel, It's always amazing to hear that we have been successful in our goal of providing our customers with the best possible experience. Thank you very much for taking the time to review our service. Your comments will be shared with Shannon, Shane, Andy and the entire team. Thank you.

Bedømt til 5 ud af 5 stjerner

A job well done!!…

They provided an excellent service from start to finish. The staff were all very efficient and professional. They gave above and beyond. Special mention must be made about Gary Bayne and Colin who worked on the job. I would not hesitate to use them again and highly recommend them.

7. april 2025
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Besvarelse fra Peter Cox

Coatricia, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Gary, Colin and the team. We always aim to go above and beyond for our customers and are pleased this was reflected in the service you received. We will ensure your feedback is shared with all involved. Thank you.

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