It's always great to have the Pen Claims team involved in our client reviews. Allie and Cheryl know the client inside and out I provide detailed analysis and updates which make an actual difference. T... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a business we have used PEN for a number of years and they look after us very well. We have a good relationship with our account manager and she always gets back to us, if she misses a call. The on... Se mere
Thankfully I have not had to use them for a claim, but over the three years I have had their travel insurance, all my queries, both by email and phone, have been dealt with quickly, efficiently and kn... Se mere
I've been purchasing my annual travel insurance through Pen, and the process has always been straightforward and seamless. Policy documents are issued on time, and they are clear and easy to understan... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pen is one of the UK’s leading MGAs with a bold vision to become a £1.75bn GWP underwriting and distribution business.
Kontaktoplysninger
Storbritannien
- www.penunderwriting.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and providing clear information.
Helpful and providing clear information. They paid out for a trip cancelled due to unforeseen circumstances, as per the policy.
Excellent service
Special thanks to Neil Smith
Special thanks to Neil Smith, who has sorted a stressful situation for my client. #Legend
My general enquiry for updated…
My general enquiry for updated information regarding a policy was answered quickly and included info for when to expect official documents. Brilliant service.
Very happy with both the level of cover…
Very happy with both the level of cover and the customer service provided over the years. Any query is dealt with promptly with minimum amount of
Requested a document this morning and…
Requested a document this morning and it was sent this afternoon, very responsive, so very impressed
Lauren Bithell was very helpful on the…
Lauren Bithell was very helpful on the phone and the service was quick.
Lauren has been extremely helpful on…
Lauren has been extremely helpful on both occasions I have called through.
Great Service.
An efficient response and helpful level…
An efficient response and helpful level of information provided.
The underwriter
The underwriter, Chris, was very accommodating and dealt with the enquiry immediately
The response was very quick and…
The response was very quick and detailed the answering of my question. first class
Received renewals in plenty of time…
Received renewals in plenty of time with good pricing
A good service overall
Matters were dealt with quickly and efficiently. The only reason for not giving 5 stars was the telephone wait time.
Professional Service.
Always a pleasure working with anyone a Pen Underwriting. Always professional and always happy to help no matter the query.
Chris Mead was amazing very…
Chris Mead was amazing very knowledgeable and his communication is 10/10 very fast in his responses.
Quick response
Excellent
Excellent, professional and friendly.
Outstanding first class service.
Good communication and team work.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








