It's always great to have the Pen Claims team involved in our client reviews. Allie and Cheryl know the client inside and out I provide detailed analysis and updates which make an actual difference. T... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a business we have used PEN for a number of years and they look after us very well. We have a good relationship with our account manager and she always gets back to us, if she misses a call. The on... Se mere
Thankfully I have not had to use them for a claim, but over the three years I have had their travel insurance, all my queries, both by email and phone, have been dealt with quickly, efficiently and kn... Se mere
I've been purchasing my annual travel insurance through Pen, and the process has always been straightforward and seamless. Policy documents are issued on time, and they are clear and easy to understan... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pen is one of the UK’s leading MGAs with a bold vision to become a £1.75bn GWP underwriting and distribution business.
Kontaktoplysninger
Storbritannien
- www.penunderwriting.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Request for Travel Policy details
Question answered with the requested information, same day. Perfect!
Phenomenal work
Phenomenal work
The whole team and especially krissie have been a great help with all of my clients, always helpful on the phone and happy to help.
quick efficient service
Prompt and helpful customer service
A quick response to my request
It's always great to have the Pen…
It's always great to have the Pen Claims team involved in our client reviews. Allie and Cheryl know the client inside and out I provide detailed analysis and updates which make an actual difference. Thanks again to both for making the effort and time!
Bespoke handling on a particular motor…
Bespoke handling on a particular motor fleet has been excellent given we have a direct line into the claims team - Matt Evans really knows the client and always gives his best. Allie on the relationship side is always on hand to help and shape the service around what we need for our clients - the bespoke aspect of Pen's service is getting rarer these days and should be preserved!
Pen CRM Service
Excellent initial meeting with the claims relationship managers Allie Williamson and Kelly Hockley discussing how we can collaborate together and strengthen the relationship between insurer and broker.
Quick response to my call and query
Great service and lovely staff.
I asked for log in details as i need to…
I asked for log in details as i need to input flight details and you sent me an insurance note.
Responded to my query promptly.
Resolved a tricky situation with a good…
Resolved a tricky situation with a good outcome.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








