Patchs Health Anmeldelser 2.222

Easy to navigate, pertinent questions asked. great appt system.

Wanted to book an appintment about my period, asked tje tifht questions booked my app ine my straight to the point coneveninet and above all my doctor followed throufh aswell

I was really impressed with this service,within a couple of hours I had been triage,and given a appointment for the next day.

It's a 4 star rating and it would have been a 5 star had I seen a doctor in person leading on from Patches. But at least things do get done and quite efficiently as well

I like using Patches to organise appointments etc. I find it very easy to use. Much better than phoning the surgery.
However, I feel it would certainly improve the system if you could make requests any time of day, I don’t understand that there are only so many requests allowed per day.
Overall I am very satisfied with the service.

I find the reviews on patches very hard to accept, over last year ive been with several surgeries using patches software and i really feel the system is severely flawed, as you fill it in only to find it gets canceled now whether this is the practice or patches I don't know. No one at patches ever gets in touch or replies when you ask questions.

A great service and very helpful with minor issues and enquiries

It's crap would get more use out of a chocolate fire guard most the time caused loads of stress cost me £25 for a letter which was clearly patches fault and a long wait due to messages not working still waiting for a decision maker cost me thousands and debt is piling up because of terrible App and that's not helping my health the stress as made me feel worse.... especially having ADHD , Autism,and depression.....am not a happy chappy endex......

Fantastic way to contact busy people when your busy and do a great job!

Church Lane Surgery Brighouse is the best !

Excellent service so far like them all

Great service and trust

I have been using Patchs Health now for several years. I count myself lucky as I am in an region where the service was rolled out early. It is easy to use, and the technology speeds up the process of consultation. If my GP surgery is full then a nearby surgery with an available appointment will be selected so that I am seen much quicker. I recommend Patchs

It is an efficient way to communicate with my GP and the practice.

I needed urgent advice and medication and had a really quick response

I find Patchs very useful and much easier than waiting on the phone or visiting GP surgery. Generally get a response much quicker. More appointments have been added so more chance of getting on. Works for me.

Patch has been very beneficial for me, as it allows me to quickly book appointments for my children when they are unwell, and occasionally for myself when I need to see a GP. It saves a significant amount of time spent waiting on the phone to book appointment with the surgery. The platform is user-friendly, easily accessible, and straightforward to use. Additionally, the response time from the GP practice is generally very prompt.

Overall, it is an excellent system for booking appointments and often helps to directly see the need to escalate situations to A&E.

Truly great practice, lovely staff, compassionate ppl always striving to deliver above and beyond experience when it comes to dealing with people’s health issues and providing wellbeing advice. Gold award from me!

On the rare occasions I need to contact my GP surgery the response has always been excellent, accommodating me as quickly as possible. The online Patches system is very easy to access and navigate which is so important especially for some more elderly people.

I have used Patchs a few times to contact the practice it is quick and easy. responce from practice is quick & clear