Páramo clothingAnmeldelser 

Andy was very helpful, knowledgeable and friendly.

Chrissy, the store manager, is extremely helpful and very friendly.
We both bought a Velez jacket and look forward to trying them out!
Thanks

Very good customer service and top class products

Great service

Andy, The member of staff I dealt with was fantastic. I went in with a vague idea and understanding of Paramo jackets and after a conversation and explanation of how various jacket models would suit different body types I left with a garment that would suit my needs better than the initial model I was thinking about.
I can only say that it was one of the best, non pressured purchases I’ve made. Looking forward to the wet weather to show it it’s going to have to try harder. Cheers

Had a jacket which was letting water through at the shoulders and elbows.
Sent into Paramo for evaluation.
They got back to me promptly saying that it had been overproofed there, and were already washing / reproofing the jacket properly.
I believe they gave it 2/3 cycles to get it back to its best.
Haven’t taken it out in the rain as of yet due to decent weather.
Sean, who I was in contact with, was very clear and replied within a great time frame.
Overall, it was great service and I would confidently purchase from them again.

Purchased a great coat today in Keswick. Service and advice was excellent. Thankyou Ewan for all your expert knowledge you shared with us

Excellent in-store customer service at Keswick Paramo branch. Highly knowledgeable staff that ensured I purchased the right type of jacket for my intended activity and that the size was correct. Having bought several Paramo garments I can confirm that it’s fantastic quality kit that does a great job and lasts a long time.

Andy was helpful and pointed me in the right direction in the purchase of my coat at the keswick store.

My ALTA III jacket has been brilliant, but after washing and reproofing it suddenly failed when walking for about three hours in steady rain. I contacted Paramo, who quickly replied, suggesting I sent back the jacket under the warranty for inspection. Within a few days, the workshop suggested they thoroughly cleaned the jacket as I had over-proofed it, which caused it to fail. The fabric is now beading well. Throughout, I was kept informed, and given good advice for future care. Very glad to have the warranty, and such good after sales service.

Great experience in the Keswick shop. We had a big old chat about various items and got great advice on how to choose the right option. I got a lot of advice about the features on the coat I was buying, how to use them, how to keep them clean, how to store, etc. The kind of retail experience that is rare these days. Delighted!

Amazing service from Ewan at the Keswick store despite me being in Cardiff at the time!
Having called Páramo UK as I wanted to use my blue light discount card I was directed to the Keswick Brand Store who could orchestrate this.
Having dialled the number I was Greeted by Ewan. He was friendly, knowledgeable and went out of his way to help me. This was very much appreciated. He managed my expectations with regard to dispatch, invoicing and timescales. In summary, everything said would happen, happened my parcel arrived earlier than expected, invoice emailed and hard copy with my parcel.
The product is without doubt one of the best on the market, quirky and different but always functional and excellent quality every time.
All in all an excellent experience and one very happy customer.
Thank you.

Auds at Ringwood was brilliant. She asked a few questions around my outdoor wear use and helped me select the items most suitable. Great store setup and service. Will be back again

Really great service in centrally located store in Keswick. Plenty of time to discuss the features of the jacket I was interested in.

Excellent advice and help in the Keswick store

Paramo FORT WILLIAM store scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿. I visited the store for some needed waterproof gear, well i was made so so welcome & the staff didn't push me in to buying anything, but when i asked if they could help, my god LUKE & NOELIA know their stuff about paramo clothing thats for sure, i watched a video or 2 on YouTube about the velez adventure smock from companys who have tested it. And to my suprise luke & noelia told me so much more about it that wasn't on the videos ie hidden pockets etc the amazing hood etc. These guys are definitely no working just to get paid. I could see they have done so much homework on the paramo clothing it actually astounded me. A very very big credit to paramo. Happy days will be back guaranteed 11/10.
J mcintyre

My husband and I made a long list of new kit required to take on our upcoming 'expedition' to walk the coast of mainland Great Britain ... 7300 miles to be precise. We've used Páramo products for many years, so their reputation is already high up there in our good books.

We made the hour and a half journey to the Ringwood Páramo store and from the moment we set foot inside the shop, we felt welcomed and fully supported to take as long as we needed. Each member of staff, Andrew (the Manager), Graham, Audrey and their Customer Experience Manager, Kate, were patient, knowledgeable, friendly and gave us so much of their time. Even after so many years of using their gear, we learnt so much more about the function, aftercare and perfect pairing systems of the clothing.

Can't wait to start our epic two-year adventure now, knowing we'll be roasty-toasty, cosy and dry in our Páramo gear.

All this AND the company has THE best ethical and sustainable values which always ticks an important box for me. Thanks Páramo ... we feel like we've come away from the Ringwood store with not just a rucksack full of high quality kit but a heart full of new friends too!

Can't wait to come back one day!

Lovely store in Keswick and great staff who know their products. Had the item I wanted