Very grateful to Pallet2Ship and their contact Gabriela for sorting out safe delivery of our new mower this week. Driver was really helpful and efficient.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve used Pallet2ship several times in the past, right from the start up of this company. I have also written several reviews. They are the best shipping company I have come across. Reliant ship... Se mere
Virksomheden har svaret
I thought the service (Dan E in particular) was excellent, really above and beyond, super speedy responses to emails were extremely helpful and all in all just an excellent experience with Dan and Pal... Se mere
Virksomheden har svaret
Three absolute highlights: 1) Really good communication throughout 2) Great price for our pallet delivery 3) Not only was there no fuss in collecting an awkward heavy pallet but the driver came w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
Kontaktoplysninger
Office 1, Space Station, 149 St Pauls Ave., SL2 5EN, Slough, Storbritannien
- 01753 299 456
- office@pallet2ship.co.uk
- www.pallet2ship.co.uk
4,8
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had a great experience
I had a great experience with Pallet2Ship! Andreea was extremely helpful !!!! Responded quickly and guided me through the whole process with care. Everything went smoothly from start to finish. Amazing job and excellent service!
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Hi Anna,
Thank you so much for this lovely feedback! We're thrilled everything went smoothly for you. Andreea will be delighted to hear how much her support meant to you—she's wonderful at what she does!
We appreciate your business and hope to work with you again soon.
Best regards,
Pallet2Ship
Besvarelse fra Pallet2Ship
Hi Jack,
Thanks for the great review! We're so glad everything went well.
Hope to help you again soon!
Best regards,
Pallet2Ship
Amazing service from Start to Finish!
Fantastic, smooth and efficient 5* delivery service, first time we've needed a shipment to the USA and it could not have gone better, the website was simple and easy to use for booking, Gabriela was fabulous informing us on updates along the way and very friendly! We will definitely be using them for all our future services and our clients were extremely happy with the delivery received in perfect condition. Thank you Gabriela and the rest of the team!
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for this wonderful feedback!
We're delighted your first international shipment went so well and that everything arrived in perfect condition.
Gabriela will be so happy to hear your kind words—she's fantastic at what she does! We're thrilled to have earned your trust and look forward to supporting your future shipments.
Many thanks,
Pallet2Ship
Easy to book, accounts dept unacceptable
Easy to book, however we had to cancel the following day, as items we had wanted to ship were no longer available.
It took 6 weeks and the threat of court action before we received a refund.
Totally unacceptable!
Minus £270 charges too!
After seeing your reply, we cancelled within 24 hrs, and yet it takes 6 weeks to reallocate a space!
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Hi Karen,
We would like to clarify that your booking was cancelled after it had been confirmed and allocated for collection, meaning the transport space had already been reserved with the carrier. According to our Terms & Conditions, a £60 cancellation fee per pallet space applies once a booking is confirmed.
In your case, the shipment consisted of two oversized pallets, each occupying the equivalent of two standard pallet spaces on the vehicle. This is why the total cancellation fee was calculated for four pallet spaces, which correctly reflects the transport capacity reserved for your shipment.
The refund was processed in full once the carrier released the allocated space, strictly in line with our cancellation policy. Once a booking has been confirmed and transport capacity reserved, cancellation charges apply as those costs have already been committed to the carrier.
Many thanks,
Pallet2Ship
sending a pallet made easy
Pallet2ship made sending a pallet from the UK mainland to Northern Ireland very easy. Their online instructions were easy to follow which helped with the paperwork and preparing the pallet. They collected and delivered on time and Gabriela kept me informed and updated of all the movements throughout the pallets journey. Thank you we will use you again.
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for the kind words, Jayne! We're so glad the process went smoothly for you and that everything arrived on schedule.
Gabriela will be thrilled to hear your feedback—she takes great pride in keeping customers in the loop.
We look forward to working with you again!
Best regards,
Pallet2Ship
Great service
Great service, driver was polite and professional. Would definitely recommend and use them again.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thanks so much for the kind words, Lisa!
We're really pleased to hear our driver made a good impression and that you had a great experience.
We appreciate the recommendation and look forward to helping you again.
Kind regards,
Pallet2Ship
Highly recommend them without a second…
Highly recommend them without a second thought! The team is super customer-friendly, special thanks to Andrea for her amazing support. I’ll definitely be working with them again in the future.
- Team CWR
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you so much for your kind words, Hassan!
We’re thrilled to hear you were pleased with the service and support. Andrea and the team will be delighted to know their help made a difference.
We truly appreciate your trust and look forward to working with you again soon.
Many thanks,
Pallet2Ship
Our Wm Holland bath was delivered…
Our Wm Holland bath was delivered without any hassle. The driver contacted us shortly before arriving and everything went smoothly. From arranging delivery to the day it arrived was only 3days so very quick. I would recommend and I would use them again
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for sharing your experience, Caroline!
We’re glad the delivery went smoothly and that everything arrived promptly. It’s great to know you were happy with the service — we’d be pleased to assist you again in the future.
Kind regards,
Pallet2Ship
Easy booking process
Easy booking process, someone was at the other end of a phone with any questions we had. Will be using again when we need any pallets shiping in the future!
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to leave a review, Steve!
We’re so glad your first pallet shipment went smoothly and that our team could assist with all your questions.
Should you require assistance in planning your next shipment, please don't hesitate to contact us.
Kind regards,
Pallet2Ship
Excellent great service service and communication
Excellent service and communication. Pallet was well protected and delivered at the time they said. Highly recommend
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for sharing your experience, Andy!
Your recommendation means a lot to us. If you need anything else, we’re here to help!
Many thanks,
Pallet2Ship
Absolutely outstanding service
Absolutely outstanding service! The delivery was incredibly smooth—fast, easy, and completely hassle-free. Everything arrived just as expected, with no delays or complications.
A special mention goes to Dan, whose attention to detail and customer care were simply perfect. He was professional, friendly, and made the entire process feel effortless. Dan truly went above and beyond to ensure everything was handled flawlessly.
Highly recommended!
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you so much for your wonderful feedback, Ildefonso!
We’re delighted to hear that both our customer care and delivery service exceeded your expectations.
Should you require assistance in planning your next shipment, please don't hesitate to contact us.
Kind regards,
Pallet2Ship
This was a seamless and fast shipment…
This was a seamless and fast shipment from London to Utrecht using Fedex, I was expecting issues that never came. The cost was very competitive and earlier issues with the EORI numbers were resolved by Andreaa N, very helpful. Thanks
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for trusting us and for taking the time to leave a review, Stewart!
Your kind comments have been passed on to Andreea, and we hope to be able to work with you again.
Kind regards,
Pallet2Ship
good and reliable
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your feedback, Sarah!
Should you require assistance in planning your next shipment, please don't hesitate to contact us.
Kind regards,
Pallet2Ship
Delivery came on time
Delivery came on time. Driver top of range man!!! help me to move pallet to garage.
5 star service !!!!!
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for trusting our services, Mindaugas!
We’re delighted to hear your delivery arrived on time and that the driver was so helpful.
We’ll make sure your feedback is passed along, and we hope to be able to work with you again.
Kind regards,
Pallet2Ship
Shocking service
Shocking service can never get a hold of anyone. Was late collecting goods even though we booked a same day collection. Then once delivered the goods were damaged and we was never informed. Would stay clear of these!
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Good afternoon,
While we regret to hear that your consignment sustained damage, we must clarify that it is not accurate to state you have been unable to reach us. We received a call from both yourself and your colleague regarding this matter yesterday, and you have also spoken with another member of our team again today.
Please note that the depot would only have repacked the pallets if there was a valid reason to do so; for example, if the original packaging was deemed inadequate or unstable.
As advised during our conversation yesterday, any damages should be reported through an insurance claim submitted via our website. We also provided guidance over the phone on how to complete this process. However, we have yet to receive any such claim from your side.
We apologise for the delay in collection. The majority of collections do take place on the date requested, however there are occasional operational challenges that can affect groupage services. For this reason the service is advertised and offered as "non-guaranteed".
Should you have any queries, please let us know.
Best regards,
Pallet2Ship
⭐️⭐️⭐️⭐️⭐️
Reliable and Professional Service!
I’ve had a great experience with Pallet2Ship.My parcel arrived exactly when promised, and the whole delivery process was smooth and stress-free. The tracking updates were clear and easy to follow, and the driver was friendly and professional. It’s rare to find such consistent reliability these days, so I really appreciate their excellent service. I’ll definitely be using them again and recommending them to others!
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you so much for the amazing feedback, Anita!
We’re really happy to hear everything went as planned. Your kind words mean a lot to the whole team — we truly appreciate your recommendation and look forward to assisting you again!
Many thanks,
Pallet2Ship
Besvarelse fra Pallet2Ship
Thank you for trusting our services, Andrius!
We’re very glad to hear your delivery arrived on time and in perfect condition.
We appreciate you taking the time to share your feedback and look forward to assisting you again!
Kind regards,
Pallet2Ship
Excellent efficient service
Excellent efficient service, arrive much sooner than expected and Gabriella did a great job of communicating with the staff at the destination regarding arrival time. Much appreciated! Great communication.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you so much for your kind words, Luke!
We’re delighted to hear that everything went smoothly and that your delivery arrived earlier than expected.
Gabriela will be so pleased to know her communication made a difference — we’ll be sure to share your feedback with her.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
Pallet2Ship
good communication through e mails and…
good communication through e mails and phone enquires. slight problem with collection but sorted promptly.
26. september 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thanks for sharing your experience, Chris!
We’re glad to hear you found our communication helpful and that any hiccup with the collection was quickly resolved.
We really appreciate your patience and look forward to helping you again in the future.
Many thanks,
Pallet2Ship
Really impressed
Really impressed, everything was collected & delivered on time & even when I had a few questions, they contacted me via email extremely quickly, which can be a rarity in logistics business. I dealt with Gabriela & she was amazing.
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your feedback, Lee!
We’re so glad to hear everything went smoothly and that Gabriela was able to assist you quickly. We truly appreciate you taking the time to share your experience and look forward to helping you again in the future.
Many thanks,
Pallet2Ship
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