Very grateful to Pallet2Ship and their contact Gabriela for sorting out safe delivery of our new mower this week. Driver was really helpful and efficient.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve used Pallet2ship several times in the past, right from the start up of this company. I have also written several reviews. They are the best shipping company I have come across. Reliant ship... Se mere
Virksomheden har svaret
I thought the service (Dan E in particular) was excellent, really above and beyond, super speedy responses to emails were extremely helpful and all in all just an excellent experience with Dan and Pal... Se mere
Virksomheden har svaret
Three absolute highlights: 1) Really good communication throughout 2) Great price for our pallet delivery 3) Not only was there no fuss in collecting an awkward heavy pallet but the driver came w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
Kontaktoplysninger
Office 1, Space Station, 149 St Pauls Ave., SL2 5EN, Slough, Storbritannien
- 01753 299 456
- office@pallet2ship.co.uk
- www.pallet2ship.co.uk
4,8
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from start to finish
Excellent service from start to finish. Booking was straightforward, collection was exactly when promised, and delivery was fast and hassle-free. Communication throughout was clear and professional, which gave real confidence that everything was being handled properly. The pallet arrived in perfect condition with no delays or issues. Very competitive pricing for the level of service provided. I wouldn’t hesitate to use Pallet to Ship again and would happily recommend them to others.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to share your thoughts, Sarah!
We’re delighted to know the entire process felt smooth and well-managed.
Your kind comments are truly appreciated, and we’d be more than happy to support you again in the future.
Many thanks,
Pallet2Ship
Always on point
Superb as usual. I have used Pallet2Ship in multiple businesses, and they never fail to deliver
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to share your feedback, Gaetano!
Your ongoing confidence in our team is truly appreciated, and we’re glad we can consistently support your shipping needs.
We look forward to working with you again.
Many thanks,
Pallet2Ship
Brilliant customer service and on time…
Brilliant customer service and on time delivery
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to share your thoughts, Asam!
We’re delighted to know our team made a positive impression and that your shipment arrived as scheduled.
We truly appreciate your feedback and would be glad to assist you again in the future.
Kind regards,
Pallet2Ship
Very good service and personal updates
Very good service from Gabriela, monitored the shipment and kept us personally informed.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to leave a review, Joshua!
It’s fantastic to hear that Gabriela kept a close eye on your shipment and made sure you were kept informed throughout. We know how important clear, proactive communication is, and we’re glad this made a difference to your experience.
We’ll be sure to pass your kind words on to her.
Many thanks,
Pallet2Ship
Very good client service Fast response rate and fast delivery.e
Very good client service. Fast response rate and fast delivery.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to share your feedback, Vicky!
We’re so pleased to hear that you found our support team responsive and that your shipment reached its destination without delay. That’s exactly the level of service we aim to provide every time.
We truly appreciate your kind words and look forward to assisting you again whenever you need us.
Best wishes,
Pallet2Ship
A really good service
A prompt, efficient and helpful service all round.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to review us, Neil!
We’re delighted to hear that everything went smoothly and that our team was able to assist you from start to finish. Your feedback truly means a lot to us.
If we can help with anything in the future, we’ll be more than happy to assist.
Kind regards,
Pallet2Ship
Always great
Always great communication and great service, Dan E was very helpful and ensured the whole process was smooth 😊
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for the kind feedback, Michael!
We’re glad to hear the communication was always clear and that Dan helped make the whole process run smoothly.
We appreciate you taking the time to share your experience and are here whenever you need us again.
Many thanks,
Pallet2Ship
Good service all round from booking to…
Good service all round from booking to delivery and communication.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your feedback, Ann!
We’re glad to hear the service and communication were good from booking through to delivery.
We appreciate you choosing us and are here if you need us again.
Kind regards,
Pallet2Ship
AMAZING company we could not be…
AMAZING company we could not be happier. The ease of arranging the pallet delivery to the lovely driver who collected the pallet from us, he was very friendly and helpful. The pallet was delivered to the destination within 24 hours and we received regular communication from Gabriela along with link and tracking number. When it arrived at its destination we received photo evidence. All in all a very pleasant easy process. Would recommend anyone use them to arrange any large delivery. Thank you again so much
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for taking the time to review us, Rebecca!
We’re really pleased to hear how smooth the whole process was for you. It’s great to know that the tracking and photo confirmation added peace of mind.
We truly appreciate the recommendation and would be happy to help again anytime.
Kin regards,
Pallet2Ship
Besvarelse fra Pallet2Ship
Thank you, Gary, for your feedback!
We’re glad to hear the delivery went well. If you need our help again in the future, we’re here to assist.
Many thanks,
Pallet2Ship
Smooth Delivery experience
Smooth Delivery experience . no damage to the original packing .
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your review, Karthikeyan!
It’s great to hear the delivery went smoothly and everything arrived in perfect condition.
We hope to be able to assist you again.
Kind regards,
Pallet2Ship
Fantastic service would definitely…
Fantastic service would definitely recommend
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your feedback, Sherilyn!
We’re really pleased you had a great experience and appreciate the recommendation.
We look forward to hearing from you again.
Kind regards,
Pallet2Ship
very good service
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for the feedback, Jade!
We’re glad to hear you were happy with the service. If you need assistance with your future shipment, we’re here to help.
Kind regards,
Pallet2Ship
Top Class Service
I would like to thank Gabriela for her excellent assistance with the collection and delivery of a machine. She was professional, efficient and communicated clearly and stayed on top of every detail and made the whole process easy and everything went smoothly. Really appreciated her support .. Highly recommend this company
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for the wonderful feedback, Donna!
We’re delighted to hear that Gabriela’s support made the collection and delivery process smooth and straightforward.
Your recommendation is greatly appreciated, and we’re here whenever you need us again.
Many thanks,
Pallet2Ship
Besvarelse fra Pallet2Ship
Thank you for your feedback, James!
We’re glad to hear the communication and overall service met your expectations.
If you need anything again, we’re here to assist.
Kind regards,
Pallet2Ship
Truly helpful customer service (Dan)
Truly incredibly helpful customer service (Dan)
Goods were delivered promptly too
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your feedback, Gaelle!
We’re pleased to hear that Dan was helpful and that the goods were delivered promptly.
If you need any support in the future, we’re here to help.
Kind regards,
Pallet2Ship
Excellent experience & well priced
Excellent experience from start to finish. The team were responsive and followed up to make sure things ran smoothly.
Very competitive pricing, couldn't ask for more.
Gabriela was particularly attentive and kept me updated on progress each step of the way - thank you
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for sharing your experience, Rob!
We’re glad to hear everything went smoothly from start to finish and that you found the pricing competitive. It’s great to know Gabriela kept you well updated throughout the process.
We appreciate your feedback and are here whenever you need us again.
Many thanks,
Pallet2Ship
A lovely company to deal with
A lovely company to deal with, regular updates, friendly emails and the delivery man was spot on. I would use them again.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your kind feedback, Adam!
We’re pleased to hear the updates, communication, and delivery all went smoothly.
We appreciate you choosing us and would be glad to assist again.
Kind regards,
Pallet2Ship
Misleading information at booking for private customers
Booked a pallet shipment because the quote page clearly stated private customers are accepted and no EORI number is required. That information was reinforced in the service details.
After payment, I was told the shipment could not proceed under those conditions unless further requirements were met, directly contradicting what was shown at checkout. This led to repeated back-and-forth emails and shifting explanations. The team handling emails constantly deflected and ignored points and were generally not helpful.
No collection ever took place, yet cancelling and obtaining a straightforward refund was unnecessarily difficult, with pressure to accept cancellation charges or account credit instead.
The issue isn’t the carriers that are used by Pallet2Ship, it’s the misleading quote page and poor handling from customer service once the problem was raised. Private customers should be extremely cautious and get written confirmation before booking. Better to spend some time to look to competitors who have clear conditions which arent hidden away in buttons or T&C's or quote pages which are misleading.
Update 26/01 --
Nikki from the team has contacted me to help resolve this issue and offered me a full refund due to the issues with the inital booking. I was satisfied with her assitance in this matter. It's a shame that the rest of the team that I dealt with were not as helpful.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Hello Mohseenur,
From what we can see, a member of our team has already been in contact with you directly to go through the details and discuss the next steps.
If there is anything further you would like us to review, we are available to assist.
Kind regards,
Pallet2Ship
Garielle very helpful
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pallet2Ship
Thank you for your feedback, Steve!
Your kind comments have been passed on to Gaby.
If you need any further assistance, we’re here to support you.
Kind regards,
Pallet2Ship
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Læs om anmeldelsesprocessen på Trustpilot.
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