Oz Hair and Beauty Anmeldelser 

Had my hair done today with Christie,at the Greenhills store.
One word Amazing!
Thank you for all your advice & care,lovely human as well .Great experience!🙌

Very disappointed with my experience. I ordered a hair straightener a week ago, and my order still hasn’t even been shipped. I’ve reached out to customer service multiple times for an update, but I’ve received no response whatsoever. It’s incredibly frustrating to have no communication and no idea when my order will be sent. Based on my experience so far, I can’t recommend ordering from this company.

Customer service is atrocious. The phone number doesn't get picked up, the chat function is an AI and did not do what I had ask which was change delivery address. Well, I got no response from them at all. Just wanted to change the delivery address, and no one got back to me. Its now getting sent to an old address of mine. I will try and head there to see if I can get my order. This is the last time I will use OZ Hair and Beauty to buy my hair products.

I've only recently started ordering from here a little more frequently. Used to get most of my products from AB but have switched over to oz hair. The range is great and I love the frequent sales and cashbacks. There were a couple of hiccups - a faulty skincare serum and another where my package took a week to arrive despite paying for express post - and some of these reviews got me worried coz they weren't handled well but i'm actually pretty happy with how they resolved both for me. They issued a replacement with free express post. Turns out batch was faulty after replacement didnt work out and then they refunded it entirely next day. And for the 2nd issue which was my most recent order, they refunded the express post cost even though I didn't ask. I get really iffy with online stores and their resolution processes but honestly oz hair have really impressed me compared to lot of other online stores ive shopped at who've f'd about with these things

Purchased a $250 shark hairdryer from OzHair and Beauty which malfunctioned after 18 months of light - moderate use (10 mins, 2 - 3 x per week). According to ACCC, Oz Hair and Beauty as the retailer is meant to repair, replace or refund when a product has a major issue. Instead they said they were waiting for the manufacturer to get back to them and after several weeks of not hearing anything, they sent me the manufacturer's phone number and told me to follow it up myself. Will not use them again when there are so many other hair & beauty retailers around.

My parcel went missing which was entirely australia posts fault however they didn't do what they were suppose to on their end and never replied to emails. I was the one who eventually found my parcel at the Alexandra Hills post office. So thanks OZ Hair & Beauty for the lack of communication

I placed an order 6 - 7 days ago and purchase express shipping. My order still hasn't been packaged and shipped. The website states 2 working days before orders are sent and I am very frustrated that I have paid more for express shipping! I have reached out via email and the websites chat about 6 times, requested to cancel my order through the websites contact us portal and am yet to receive any response. This is a $360 order! I am so upset that a site will take money for a purchase, not complete and send the order in a timely manner, charge me for " express post" and then not respond to it's customers.

Always reliable, good quality products i use on my hair. The prices are competitive and fast shipping. They have great customer service too :)

Great products always delivered quickly

I love Oz Hair and Beauty. They always have everything I want for my hair needs and I love the prices, sales and range. I also like that I can try new products that have been reviewed by others.

Great product range and super friendly, helpful staff.

I like the discount for uni students, the loyalty points, and the ease of the site. Payment can be a bit fiddly sometimes which is annoying. One of the few places where I can get all ofthe brands I want in one shop, with easy shipping and better value.

I love the variety in the store and online. I especially love the sales and the little gifts that I get from online orders. The staff in store are always friendly and helpful.

The service I receive at Oz hair and beauty is amazing, I’ll always be shopping here!

Quickly delivered & product makes a massive difference to my hair, making it strong & healthy & shiny

Love the discounts available. Especially when the products I regularly buy (Clever Curl Fragrance Free range) from Oz aren’t available at many other retailers.

I have used Oz Hair and Beauty online for a couple of years now, its always quick delivery and I love that they always have specials.

Well I love oz because i like good products fo rmy hair and I love discounts and specials. I bought a Color wow dream coat never was delivered, Ive got a refund but not even a sorry or any contact. Thats not right, im a frequent client. Thanks .

Kept me informed of parcel status and it arrived within a few days of order Packaging was secure and my products were at a good price

Great processing and shipping times as well as range available.