OutletPC Anmeldelser 

Terrible customer service!

My wife purchased an SSD by for me as a gift and got the wrong kind. There is no way to cancel your order once placed. You have to wait until their phone support over seas is open. Speak to someone who you can BARELY understand and get treated like crap. In the event of a return you are responsible for the return shipping even if you simply mark the package "Return to sender."

The customer service rep I contacted on 03/12/2019 at 3:12PM EST was rude, interrupted me every chance she got and offered me no help at all. I think I'll stick to Amazon where their customer service is MUCH better.

Bought some Cpu Arctic Silver thermal paste from these guys. It was stated as 2.7grams. I buy this brand all the time from newegg - usually 1.7grams. I received the supposedly 2.7grams from outletpc and it is literally 3x smaller then the 1.7grams amount I ordered off of new egg. These guys blatantly false advertise products, write fake reviews, and delete the bad reviews. I know this because I posted a comment to warn people not to buy the product because it was falsely advertised and very misleading, and of course, they never allowed it to post/deleted it! Scammers. Don't shop outletpc.

Ordered a CPU for $180 from these fishy guys. Big mistake! A week later an empty envelope arrived. I called them about the problem. Their representative Mike promised to fix the issue and requested additional information.

Two days after providing the info, I phoned back. Same Mike was rude, hung up on me and banned my phone number. I haven't been able to reach them via my phone ever since.

Several emails later, I received the only reply "Please file a claim with your bank regarding this shipment."

So I did. A chargeback is now in progress along with a consumer complaint to the FTC.

Do not waste your time buying from outletpc! The only thing they'll deliver is a headache! There are better options like Amazon and Newegg.

Do not reply to emails and lied about shipping dates .
I paid extra for expedited shipping as I needed it ASAP and still not received item a week later .

Whole company is stiller.i order laptop and they send me plastic fan.and when I ask the company they said they didn't sent it.and they stole my $711 dollar..never ever but anything from this company.this is a big time sacme.....beer carefulll.....I hope somebody report them aginst.so company will close.and they don't cheat any body else...

Ordered the WD 1TB HD and it came fast fine + free bubble wrap kappa

Buyer Beware

"Purchased - CPU for 396.33 - realized before I received in the mail that it was not what I needed and called to hopefully stop order from shipping. Order was in the mail...got RMA # same call and shipped back to them NDA the moment I received...order and return placed December 10, 2017....never received refund.
emailed and asked about refund and was told there was an accounting mix up and they asked for a # they could reach me so they could sort out. Gave number and have never heard back....even sent another email asking if I should just rack this up as a rip off....not response....it is now May 1, 2018....."

"I bought a brand new CPU from this company. But they sent me a used CPU. So, I returned it immediately after filling out their RMA. But they only gave me a partial refund. They don't sell anything, they send garbage to force you to send back in order to keep some money for restock. I do not recommend using this company in the event you get a defective product and above all to buy from it."

I ordered
NAME CODE QTY PRICE
Refurbished HP 8570P i7 3520M, 8GB Ram, 500GB HDD, DVD-RW, Windows 10 Pro
(Shipped)
USPS Tracking Number: UA627815822US HC7355 1 482.37
Subtotal 482.37
Shipping 471.49
Tax 0.00
Grand Total 953.86

but they shipped me a packege containing $PIN MOEX TO 6 PIN PCI CONN worth 1$ contacted them but no responce and money debited from my card.

If you order on line from OutletPC on line and the idem comes not working you pay to sent it back. And you will not be refunded for shipping.

I went into their store off of Warm Springs and Jason was a real big help. Thank you guys so much

When I ordered my parts from the OutletPC everything came in late, even though I got everything for a decent price. When all my parts came in I had about 80 bucks in rebates which were never used because THEY DON'T EXIST. Crap website full of empty promises. Never shopping here again.

I got what I wanted, it came late, but it was a cheap price. 4 stars.


Are we done here?

if you are ordering parts from them thinking you will save more money after you send in the rebates think again. They are not rebates they are coupons and you can only use one per transaction. so really you can go to any other site and get a true rebate "money back" and save more then using outlet pc.

Nice products. Very good prices. Excellent service.
Thank you very much.

I just bought an HP laptop from them. Customer service James helped me find the right laptop and bag. Free shipping and arrived in 2 days. Been using for 2 weeks and very happy with my choice. Great service and glad you guys are around