The customer service is hands down the best in the industry. While the item I purchased was inferior to the same product I had purchased last year from them, I initially just wanted a replacement but... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed a patterned wire that I couldn't find at any other suppliers. I found what I needed and pricing was still good.
Originally, I was concerned about ordering from this company due to all the negative reviews on Trust Pilot, however after searching the internet for two months, they were the only company that... Se mere
I have ordered a number of tools and materials from Otto Frei . They have been fast, accurate, and good quality.
Virksomhedsoplysninger
Skrevet af virksomheden
Otto Frei has been a trusted source for the world's finest jewelry tools, findings, metals, and gemstones since 1930. Family owned and operated and based in Oakland, California, we have spent more than nine decades supplying the jewelers, watchmakers, metalsmiths, stone setters, and designers who build their craft on quality. From the professional at the bench to the hobbyist setting a first stone, our customers rely on us for a deep, carefully curated catalog: bench tools, flex shafts and micromotors, casting and soldering supplies, polishing and finishing equipment, watchmaking tools, gold and silver, loose gemstones, and jewelry findings in every metal. We proudly carry the brands serious makers trust, including Foredom, Durston, Badeco, and GRS, alongside our own Otto Frei line. What sets us apart is not just the selection, but the people behind it. We know these tools because we use and service them. We offer expert guidance, in-house repair on many handpieces and machines, and fast, careful shipping so your work never has to wait. More than ninety years on, our mission has not changed: give jewelers and watchmakers the highest quality tools and supplies, backed by service that treats every order, large or small, like it matters. Reach us at 800-772-3456 or info@ottofrei.com.
Kontaktoplysninger
119 3rd Street, 94607, Oakland, USA
- (510) 832-0355
- info@ottofrei.com
- www.ottofrei.com
4,5
Fremragende
22 anmeldelser
Bed kunder om at skrive en anmeldelse
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The absolute worst customer service
The absolute worst customer service, I was hung up on. Rio Grande has the best customer service and products. The website is so dated and frustrating to choose options. I will never recommend this place to anyone.
5. maj 2020
Uopfordret anmeldelse
Great company!
I have always gotten superior customer service and products from this company. So much so, I very rarely purchase silversmithing and lapidary supplies from another vendor.
Highly recommend Otto Frei!
20. december 2019
Uopfordret anmeldelse
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