well done to all OSIM team ❤️❤️ Thank you Natalie from OSIM Westfield London for her before and after sale service and free gift as well❤️ (Andrew) the deliver team go through every single details... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchasing a massage chair is a big choice, after comparing many brands we decided to go with Osim. The sales experience was great from Natalie. What’s also great was the professional delivery and ass... Se mere
We were looking into buying a massage chair & contacted OSIM. David contacted us quickly via WhatsApp & were able to answer our queries. He then arranged a time to ring us to talk through possible dea... Se mere
Virksomheden har svaret
I purchased a uLove 3 and it’s amazing. Such a varied massage and coupled with the app it has so many different programs to choose from. The service I received from order to delivery has been first cl... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
OSIM, the leaders of wellness tech, are the UK's leading retailer of premium massage chairs and well-being products.
Kontaktoplysninger
Westfield White City Shopping Centre, OSIM kiosk, Ground floor. 1 Ariel Way, W12 7GF, London, Storbritannien
- +44 01270 830888
- cs@osim.co.uk
- www.osim.co.uk
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service and professional…
Great customer service and professional delivery team.
Mai - Osim Trafford centre
Mai did a fantasic job by assisting us to choose the right chair. She was extremely patient and nice, she was very knowledgeable of the products and let me tested different products again and again. The chair that I bought is fabulous and worth every penny. Delivery service was good. They contacted us before the delivery date and provided us a plan of how to move our chair upstairs. The customer service is excellent, we contacted them for questions about our product and they responded rapidly and explained to us very patiently.
Natalie
I recently purchased a massage chair and had the pleasure of being assisted by Natalie. Her service was outstanding—she was not only knowledgeable about the product but also incredibly patient and attentive throughout the entire process. Natalie went above and beyond to answer all my questions and made sure I felt confident in my purchase. Thanks to her, the entire experience was smooth and stress-free. I highly recommend both the chair and Natalie’s top-notch service!
Great Experience
Gareth was absolutely fabulous he took his time and went through every feature of the chair properly with me, i had a fantastic customer experience!
Fantastic product even better service
Had the pleasure of purchasing the chair from Natalie. Never have I ordered a product where it felt like I had my own personal shopper. Natalie was so patient and super pleasant to deal with, no questions unanswered, dealt with all my requests and messages always replied regardless of time of the day. Brilliant experience. Thank you Natalie!
Ps. If it’s the product that’s important then OSIM it’s easily up at the top.
Gareth was fantastic at explaining the…
Gareth was fantastic at explaining the ins and outs of this lovely Massage chair. He took time explaining and showing what the massage chair has to offer and the benefits of it. Amazing customer experience
A great member of staff who explained…
A great member of staff who explained everything clearly so there was no misunderstanding.
Excellent
Gareth was an amazing help and made us…
Gareth was an amazing help and made us feel confortable and well informed about all the options available.Highly reccomend
Gareth has been extremely helpful and…
Gareth has been extremely helpful and her service has been very good. I believe he should get a promotion.
Natalie -Westfield was exceptionally…
Natalie -Westfield was exceptionally helpful. My OSIM that I bought 9yrs ago, needed a part change and wasn’t working for a long while. Natalie very quickly but me in touch with a technician who came over with excellent service and changes a part, and gave some good advice over the phone and in person on how to care for an older chair. It was actually cheaper than a quote I received a year ago. Now my chair is working again and I’m very happy. Thanks to Natalie and the technician. I may even co wider upgrading chairs in the near future. Many thanks OSIM team Harj
Gareth is an absolute legend
Gareth is an absolute legend. Very good customer service. Always looks goes above and beyond when I enquire. Very satisfied with the whole experience.
Amazing customer service.
Top personal service
Warmly greeted by Natalie and team at Westfield London. They have made arrangements to carry my foot squeezer to my car from one side of the mall to the other. Top service I must say.
多謝Gareth 熱心幫忙 服務非常周到
Amazing experience with Gareth in…
Amazing experience with Gareth in Manchester.
Naseef gave us 4 lads a first class…
Naseef gave us 4 lads a first class service, the handling of us lads and his charm allowed us to have a fully emersed experience 🙌🏻
Amazing massage definitely recommend…
Amazing massage definitely recommend also the customer service is also impeccable. The massage chairs are amazing the way it massages you making you feel like a new person.
Bought a massage chair at Trafford Center
I recently bought a massage chair at OSIM. Gareth was attentive to my needs and explained the features of each massage chair in detail. His professionalism and patience made the whole experience pleasant and easy. I appreciate his exceptional service and dedication. Thank you, Gareth, for going above and beyond to help me find the perfect product.
Thank you Naseef !
I would like to start by thanking Naseef, he was really friendly,he made sure that I had the best experience and he manage to go threw everything,about the chair and explaining how Ai is integrated in the chair , since I am a postgraduate Student and I have my Thesis (dissertation) about Ai.
Well done, looking forward to see what this company will be bringing into the market.
Excellent services fast delivery
I recently purchased an OSIM massage machine from Gareth, and I couldn't be happier with my experience. Gareth provided exceptional customer service, guiding me through the various features and benefits of the machine with great expertise. His friendly and professional demeanor made the purchasing process smooth and enjoyable.
I highly recommend Gareth for his outstanding service and the OSIM massage machine for anyone looking to invest in their well-being. It's been a game-changer for me!
GOOD Service
I wanted to take a moment to commend Gareth for his exceptional support and assistance. Throughout our interactions, Gareth has demonstrated a high level of professionalism, dedication, and efficiency. He has been incredibly helpful in resolving my concerns and ensuring that everything was handled smoothly.
His excellent communication skills and willingness to go the extra mile have made a significant difference in my experience. I truly appreciate his efforts and believe he is a valuable asset to your team.
Thank you for having such a great team member.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








