We had a good experience. I mailed them my date of a holiday and they manage to deliver before we went away. .the drive phoned day before and asked if he could come early at 8am . Units were as... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a questionable start with Orchard Homes but safe to say it ended well. Thankfully. My 1st gold Frenso sideboard delivery was fraught with delivery delays but the product is epic. So classy. Amaz... Se mere
Ordered a sofa worth over £700. Half way into the designated delivery date received email stating the delivery was shifted by a day. The day of delivery was also unfulfilled. When emailed asking wheth... Se mere
Virksomheden har svaret
Saw them at the ideal home show and purchased a dining table. Advised it would be delivered within a week as a kerb side delivery free of charge. Was updated via email of delivery date and it arr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Orchard Home, we are more than just a home decor and furniture brand – we're your trusted partner in creating a space that reflects your unique style and personality. Our commitment to quality craftsmanship and timeless design sets us apart. With a wide range of handcrafted furniture, home decor, and accessories, we help you transform your house into a warm and inviting home. Our mission is to provide you with not just products, but inspiration for creating spaces that you'll love. Explore our collection today and discover the Orchard Home difference.
Kontaktoplysninger
Storbritannien
- info@orchard-home.com
- www.orchard-home.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely furniture
Simple, easy to navigate website with great furniture. Good communication. Fast delivery. Very happy with my purchase. Ordered the grey faux sheepskin footstool and it looks great.
I had ordered a mirror but didnt like…
I had ordered a mirror but didnt like it and it was so easy to send it back and get a refund. No quibble guarantee is exactly what they do.
Ordered the nova sideboard
Ordered the nova sideboard. I absolutely love it. Will be ordering the nest of tables to go with it. The delivery service was really quick.
Beautiful console table
Beautiful console table. Just perfect for our renovation project. We looked hard for just the right piece of furniture and Orchard Home came up trumps. Great customer service and communication on delivery, particularly as we ordered over the Christmas and New Year holiday period.
Beautiful bedside cabinets delivered…
Beautiful bedside cabinets delivered within the time schedule by a very helpful and friendly driver.
My dinning chairs are wonderful
My dinning chairs are wonderful. Appear to be well made and are comfortable. Orchard Homes delivers a great fast service and the delivery driver was excellent and friendly. All this and amazing prices. I am so glad a stumbled across this company. 😃
Fantastic company
Fantastic company. Next day delivery was very unexpected with such a big item. Really pleased.
Product came late ant not as described
Product came late. Driver couldn’t find it in his lorry. When it finally did come it looked quite different to the item pictured. Had to pay for returns, when emailed about the returns postage. They still haven’t got back to me.
Excellent buy would recommend
Very pleased with my set of 4 chairs. Arrived quickly and delivered by a nice delivery man. The chairs were very well covered with packaging. The boxes were a little damaged where legs had poked through, it had not caused any issues.
I bought in Boxing Day sale and I am so pleased with the quality of the chairs. I would definitely buy again from Orchard Home. I would normally not buy anything like this online as I like to be able to see the quality, colours etc but I am not disappointed. I have got a great buy.
I was very happy with my product
I was very happy with my product. The nice chap that drove all the way from Derry to deliver it arrived when no one was in.
He called me and waited 15mins until my wife returned home.
The sofa is very comfortable and has…
The sofa is very comfortable and has excellent service
Beautiful coffee table — poor communication
Bought the Shoreditch coffee table and our experience was similar to some of the other reviewers here I.e lovely piece of furniture but fraught with communication/delivery issues.
Positives:
- Absolutely love the coffee table, really well made quality item. It’s beautiful.
- Great value for money, especially with the welcome discount
- Item was carefully packaged
Negatives:
- No automatic info or update about when the pre-ordered item would be arriving - had to chase this info via email myself.
- First scheduled delivery didn’t arrive at the allotted time. No update from Orchard why or when it would be redelivered. When I asked via email, they told me that delivery company had damaged it- not Orchard’s fault but wish they’d updated me rather than me having to chase again.
- No update on rescheduled delivery until I chased again via email.
- Gave polite feedback about lack of proactive updates from Orchard - no reply.
- No delivery on day of second delivery slot despite staying in all afternoon to receive it. No reply from Orchard when I emailed to ask what had happened.
- 5 days after allocated delivery slot a neighbour pointed out the there was a parcel hidden behind my bins- it was the table! Absolutely soaking wet / disintegrating parcel but table itself was okay. No delivery tracking/receipt from Orchard or delivery note, so not sure when it actually got delivered.
Such a shame because the furniture itself is lovely, just need to sort out their customer service and delivery.
Amazing!
I have recommended to all my family! About to make a 2nd purchase as was so pleased to with the items, order process and delivery. Thank you!
Couldn't fault any part of my…
Couldn't fault any part of my experience. My first order was delivered to me within 24 hours.
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