Optivo Anmeldelser 

671
•
TrustScore 3 ud af 5

3,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

(NOTE TO TRUSTPILOT.. SHOULD HAVE 0 STAR RATING) Now 17 days where the lift is not operating at Milton Road in Croydon. Endless calls to the local office, head office and Premier ( hahahaha) Lifts... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Appalling. Living under a crack den with an Optivo tenant for 5 years has been a nightmare. Reported countless times, living with the smell of crack and people constantly visiting to get their hit at... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Unfortunately, I purchased a new flat from Optivo (shared ownership) last year. I'm having heating and hot water for several months and they don't seem able to take care of it. We were around 20 days... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m so glad I did this 3 day course. I strongly recommend it to anyone who wants to start or develop their own business. It was so informative, inspiring and insightful. Jasmin and Jude were brilliant... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Boligmægler
  2. også i
  3. Møbelforretning

Oplysningerne kommer fra forskellige eksterne kilder

As one of the largest housing providers in the UK, we're committed to building homes and communities that people love.


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

671 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(671)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had an urgent gas problem

I had an urgent gas problem - Bob was so very helpful and understanding and got me an appointment asap. I was very impressed by the way he handled my call

18. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Hi there, thanks for your kind feedback. This is great to hear. Many thanks, Ross

Bedømt til 5 ud af 5 stjerner

Great customer service

The customer service guy that I spoke to was very helpful, kind and considerate. Nothing was to much trouble and he talked through everything with me.

17. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Kelly for your kind feedback. This is great to hear. Many thanks, Jen

Bedømt til 5 ud af 5 stjerner

Leah was extremely helpful and patient…

Leah was extremely helpful and patient after being bombarded by myself with questions, jobs etc she is a wonderful asset to your team and a very kind lady.
She deserves a pay rise.

Thanks leah

17. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Chrissie for your 5 star rating and kind feedback. This is great to hear. Many thanks, Adam

Bedømt til 5 ud af 5 stjerner

First class service from Hollie…

Optivo operative Hollie dealt with my repair issue in a very professional fashion. It was a pleasure to interact with her. Optivo are helped enormously by staff as dedicated as her. I am very happy to let you know how pleased i was to speak with her.

17. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Hi there, thanks for your kind feedback. This is great to hear. Regards, Tom

Bedømt til 5 ud af 5 stjerner

Leah was amazingly helpful

Leah was amazingly helpful, patient and kind, she's absolutely wonderful. Thank you Leah

17. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Hi Katie, thanks for your kind feedback. This is great to hear. Regards, Ross

Bedømt til 5 ud af 5 stjerner

Really jolly uplifting chap that took…

Really jolly uplifting chap that took my call (Bob)
Sorted out a huge worry for me
Completely charming
I always find with Optivo
Nothing is too much trouble

17. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Geraldine for the 5 star rating and your kind feedback. This is great to hear. Many thanks, Jen

Bedømt til 5 ud af 5 stjerner

Repairs

Rang to book repairs, lady was very helpful polite and understanding.

15. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Patricia for your kind feedback. This is great to hear. Many thanks, Tom

Bedømt til 1 ud af 5 stjerner

Once again i have to do a review about…

Once again i have to do a review about Optivo to get things sorted, As no one seem to care at all,
At the moment we do not need permits to park where i live but we share a car park with another block of flats which have to have permits, the car park has 13 spaces for my block of flats, which i park in but i keep getting parking tickets and CPM say i have to pay. have requested signs to go up in the car park but almost 5 week later nothing , OPTIVO just dont care

15. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Hi Gavin, we’re keen to assist further and have sent you an email via TrustPilot asking for more information with regards to your review.

If you’re able to respond providing us with your address, email address & phone number as well as any additional details relating to your enquiry we can then pass this information to relevant team so we can see what we can do to help.

Many thanks, Adam

Bedømt til 5 ud af 5 stjerner

Great opportunity for the children!!

Was able to take the children on an activity morning for free thanks to optivo. The children were able to rock climb, climb the high-wrops and try archery. A fantastic event that they would not have been able to enjoy were it not for optivo.

11. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Zoe for your 5 star rating and kind feedback. I'm pleased to hear you enjoyed the event. Regards, Ross

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful lady. Answer all the questions I had in a professional manner. Explains to me what I needed to do to resolve the Issue. I am very pressed with her service and her prompt answers. Thank you, Adjoa!

11. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Hi Lozia, thanks for your kind feedback. This is great to hear. Many thanks, Tom

Bedømt til 5 ud af 5 stjerner

Thank you!

I spoke to Deborah Francis at Optivo regarding a query I had, and she was really helpful, friendly and polite, and she put my mind at ease totally.

10. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Gail for your 5 star rating and kind feedback. This is fantastic to hear. Many thanks, Adam

Bedømt til 5 ud af 5 stjerner

Very helpful member of staff at Optivo…

Very helpful member of staff at Optivo which is always the case.
Very quick payment made over the phone as a result with no technical difficulties

9. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Mark for your kind feedback. This is great to hear. Many thanks, Danielle

Bedømt til 5 ud af 5 stjerner

Excellent service

The advisor was very helpful and professional and very kind

9. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Renata for your kind rating and feedback. This is great to hear. Regards, Adam

Bedømt til 1 ud af 5 stjerner

Appalling

Appalling. Living under a crack den with an Optivo tenant for 5 years has been a nightmare. Reported countless times, living with the smell of crack and people constantly visiting to get their hit at all hours is intolerable. Optivo's best solution was to suggest a mutual exchange. Would you exchange your flat to one below a flat where every single window is boarded up and is recognised locally as a crack dealer?

8. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Hi there, we’re keen to assist further and have sent you an email via TrustPilot asking for more information with regards to your review.

If you’re able to respond providing us with your address, email address & phone number as well as any additional details relating to your enquiry we can then pass this information to relevant team.

Many thanks, Adam

Bedømt til 5 ud af 5 stjerner

Hollie was the most pleasant

Hollie was the most pleasant, respectful
and helpful person you could wish to deal with 👍

5. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks for the kind feedback Leon!

Bedømt til 5 ud af 5 stjerner

Having lost 3 members of my family in 3…

Having lost 3 members of my family in 3 years I was very low Wendy Leek the welfare officer gave me great support with weekly calls and going for walks I found this very helpful

4. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Hi Sylvia, I'm really sorry to read about the losses you've faced over the last few years, that must have been very difficult for you. It's great to hear that Wendy was able to offer some support to you.

I'll be sure to share your kind words with her as I'm sure she'll be really pleased to know she's made a positive impact. Best wishes, Tom

Bedømt til 5 ud af 5 stjerner

Creed Outdoor Learning - fantastic opportunity

We attended the Creed Outdoor Learning activity session today. The kids had a fantastic time doing the climbing wall, tight ropes and archery. The sessions are brilliantly organised with a safety brief and then very well run activities. Paul and his team were knowledgeable and friendly.

This is the second activity we have attended which has been run by Optivo and can highly recommend to everyone. Shona and her team are great in their communication from advertising the session upto meeting everyone at the event. It's fantastic for the children who would otherwise not have an opportunity to try these outdoor pursuit activities. Thank you for organising and look forward to more events.

4. august 2022
Uopfordret anmeldelse
Optivo-logo

Besvarelse fra Optivo

Thanks Julie, it's great to read that you and the kids had a fun time at the sessions you attended!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere