I order 2 * 5kg bags of protein and one of them arrived damaged with a large split down the side of the bag spilling the contents into the delivery box. After 3 weeks of emailing ON customer services... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been ordering from ON since Jan 2026 since Amazon is restricting the amounts. This time when I ordered, UPS lost a case, I filed a claim with UPS, but was frustrated after not being able to re... Se mere
I've ordered one 5kg bag of protein powder, and after almost two weeks it hasn't arrived. I've sent an email as well with no response so far.
Company which pushed their product through subscription which cant be canceled. When you try it this message "Your subscription contract is frozen by your shop owner." interrupt the process. Highly re... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Optimum Nutrition: Creators of 100% Whey Protein (The Worlds #1 Protein Powder), Pro Complex, Diet Products, Strength and Recovery Supplements, and other health and nutrition products.
Kontaktoplysninger
Storbritannien
- www.optimumnutrition.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 8 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AVOID buying direct from ON
Bought the ON 50g protein shake from a local supplier on the UK, they are the biz, although watch out, when you shake the bottle it builds up a lot of pressure and the milk sprays everywhere when you open it, like a coke bottle but sticky milk.
Decided to go direct to on site, avoid using the ON site as they didn't package the purchase correctly and then after the bottles were damaged during transit, the courier left the package 50metres down the drive, clearly avoiding me rejecting the parcel.
Box was soaking and milk all the way up the drive, rang ON and emailed them, the customer service team are useless. Told them to collect the remaining damaged bottles and they refused. Offered by a credit note, what's a joke.
If you can, buy the product locally and watch out for the pressure spray when you open the bottle.
Just love them and their products
Just love them and their products. All around amazing and help me with my workouts
Be aware of their adds
Be aware of their adds. They may be misleading. I receive an add about having an extrat product if I buy a big product. I didnt receive any of what they promised on their add. I tried to reach them on the chat nobody is replying, it's been almost 2 weeks. Andwhen they reply. They said that they know that it's their mistake but they wont send anything. Just like that.
I tried some flavors and I didn't like…
I tried some flavors and I didn't like it, there are only two flavors that I liked (double rich chocolate i didn't like it so much) and (mocha capptchino) i like it
Best tasting protein!
ON protein is by far the best protein i've tasted. Really good taste, with little sugar and the price is standard for such quality.
A long overdue review for my favorite…
A long overdue review for my favorite nutrition.
Always been a fan of you guys, you truly deliver the best quality out there! Your product is keeping me going for years!!!!!
I love ON proteins.
No complaints
No complaints. Ordered milk chocolate and french vanilla whey powders. Got a 15% discount as well. Arrived within a week.
Horrible service
Found a peice of rubber in my tub!
Having purchased this product from amazon I was adviced to contact ON in regards to quality issues. Having done this they had no concerns and said I should deal with it with amazon! Even though they are the manufacturing company, I wasn't asked a batch number to make sure no one else has this issue. It could be a choking hazard! I was told to complain to amazon ( sending me in a loop) When I pointed this out I was blindly given another email address asking me to send complaints to that address with no supporting information about what this company was or why I should email them. Bringing this up they said it was the " parent company". Absolutely useless it's a different story if I was complaining about something trivia like the taste.
Used to he a reputable company but now use their products at your own risk.
ON T Shirt drastically reduced in quality
Ordered the ON T-Shirt. This product has gone from a high quality cotton to an actual Fruit of the Loom T Shirt (based on the label) which, costs £1 RRP. The ON logo is of poor quality too. The ordering and delivery process was excellent but overall really shocked that ON have decided to reduce the quality of one their own products.
Use their Creatine Monohydrate and…
Use their Creatine Monohydrate and Serious Mass when bulking, great products that always deliver, never a problem with delivery or quality of products.
Would always recommend Optimum Nutrition to anyone interested in working out, they’re the best of the best.
amazing product
Good product
Very happy with my recent online order. Purchase went very smoothly and I received my order in a reasonable amount of time, given the COVID situation. The product itself (Gold Standard whey protein) is excellent. I tried it for the first time and it was really good, if not the best I've had so far. Optimum Nutrition also gives good discounts. Highly recommended.
Terrible customer service
Terrible customer service. "Trump Style Company"
They will lie and do the imposible to refuse a return! This is illegal, they should be punished by the law.
Do not buy from ON!!!! Horrible Company.
Nice
Nice! The products are one of the best! Very good for sports! Thanks
Quality varies from one country to the next
I can relate to some of the very positive reviews that I see. For more than a year, I was very happy with Serious Mass. Taste, mixability, and results. I recently moved to another corner of the world and found Serious Mass again. Not at all the same product inside the box (despite identical composition). "Serious Lumps" is how I call it now. Given the price, it is even more difficult to swallow. I would have given them 3 stars because I remember how pleased I once was with their quality. I am only giving them 2 stars now because they ignore mail messages --even if mine was simply pointing out the problem, not demanding a refund --more an explanation. The are losing a faithful, repeat customer.
a good supplements company
ON customer service complete waste of…
ON customer service complete waste of time and useless. cant even reply back to my email. shouldn't be trading and i can't understand why people buy a brand where ON don't care about its customers.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








