Purchased glasses at the end of covid lockdown for mum. They did take alot longer (nearly 2 months rather than 2 weeks as advertised) to arrive due to them being complex lenses which had to come from... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hi, I ordered two pairs of spectacles, rimless (Silhouette). Although it took some time before I received them, I am delighted by the results. They are well done, with a nice polished bevel, but m... Se mere
Have ordered two prescription glasses. One was rimless with blue rims. The other order was after a gap of few months- wafer shaped prescription glasses. Both the orders were delivered safely & no damg... Se mere
Really happy with the entire process and end product. The only downside was that the order came from Australia, and I’d specifically checked through your website to see where delivery was from. Nowher... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Optically - Australia’s leading and most popular website for eyewear online is now available in New Zealand! Optically.co.nz offers thousands of glasses and sunglasses in modern, retro and appealing styles. Whether you’re looking for full-rimmed, semi-rimmed or rimless pairs, our universally flattering styles are sure to leave you impressed. Select from a stunning range of men’s prescription sunglasses and glasses. Nerd, hipster, professional, quirky or sporty whichever look you intend to pull off - we have a pair of eyewear for you. Our thoughtfully hand picked assortment of women’s glasses are an absolute hit. Whether you like to play the girl next door or a glamourous diva, you will find eyewear to suit your every mood. Take a pick from a wide range of trend-on aviators, wayfarers, round, rectangular, oversize, titanium and acetate discount eyewear - we know that you will fall in love with them! Optically.co.nz brings you latest and high quality eyewear straight from the international runway. If you heart designer sunglasses & glasses, then Optically.co.nz can be your ultimate eyewear partner. Choose your favourite from choicest premium brands like Marc Jacobs, Guess, Dior, Gucci, Oxydo, Police, Fendi, Benetton, Fossil, Juicy Couture, Max & Co, Bebe, Hugo Boss, Carrera, Gant, Safilo, etc. All this and more at prices that will leave you surprised. So, select a pair from our branded eyewear section to get an expensive high-fashion look for less.
Kontaktoplysninger
Suite 7711, Level 1, 6 Johnsonville Road Johnsonville, 6037, Wellington, New Zealand
- (+64) 4889 4766
- support@optically.co.nz
- www.optically.co.nz
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I placed an order with Optically for new glasses
I placed an order with Optically for a new pair of glasses to replace the old worn out pair I had. Although there were some further details needed from my prescription, my glasses arrived very quickly and are just brilliant. I'd like to specifically thank Joy for her super fast and friendly customer service. Its very important to me that companies I buy from retain a strong focus on 'human connection' and that has made this purchase all the happier for me. Thank you Joy, and thank you Optically. :D
Happy customer would buy again
Easy to order, good prices & excellent website with ability to check look of glasses on ur face. Quick response to order. Took quite long for delivery but during covid lockdown
Highly recommend
Would highly recommend this ccompany even through ordering whilst in lockdown they did everything to get my glasses to me quickly. Had a problem with size of frame and they offered to remake. Would recommend.
Good service
I have had two reglazes now and the first was amazing and quick service this time a lot slower due to covid maybe. Good customer service and fast email responses
awesome range of glasses
Took quite a long time to arrive.
Happy Customer again
Great service.Glasses I ordered were not available but alternatives were available and that issue was solved promptly.
Delivery time , Covid considered , was good
Product was: well packaged, as described and very competitively priced.
Happy customer once again
good service reasonable product
Well worth a look
Excellent value and range. Would definitely recommend.
My glasses looked fantastic- exceeded…
My glasses looked fantastic- exceeded my expectations.. very good quality.. the progressive prescription lenses were great one slight complaint would be that I need to move them down the bridge of my nose to use distance sometimes which can be annoying.. but overall great value for money.. the frame itself exceeded my expectation. And the communication left a bit to be desired-i felt like I was constantly chasing them for updates-but they were prompt with replies
Gave four stars only because it took a…
Gave four stars only because it took a while to arrive but due to Covid 19 no surprise!
Wonderful!!
I had an issue with the glasses I ordered because my original optician gave me the wrong PD. Francis at Optically was amazing and extremely helpful in getting my situation sorted! I was super impressed, especially considering the problem was through no fault of Optically.
IN general the experience was very good
IN general the experience was very positive. The only issue was that I was delivered the wrong frames. My original choice was no longer available and a different frame was selected to replace the original order without my agreement. The new frames had a wider bridge size so they do not fit well. However, a replacement pair was sent so that was great. Unfortunately the pair that I had ordered was never stocked again.
The product is great
The product is great. But delivery can take forever, with no communication from them. Some staff members are really good at sorting queries; others - not so much focused.

Besvarelse fra Optically.co.nz
The glasses I ordered were not…
The glasses I ordered were not satisfactory as had damaged frames. I was told I could choose another style, and after a week that was not in stock.
Finally ended up with a replacement pair

Besvarelse fra Optically.co.nz
Exceptional customer service and great products! will be back again
Wow what amazing support you guys give - I ordered a pair of glasses and for some reason I couldnt see out of one of the lenses - your support team (Joy) was amazing I sent them back and they were replaced - I couldnt have ased for better communication from your team at Optically NZ. well done and I have subsquently reglazed my old glasses with you as well and they have come perfect!
Order too a long time to arrive
Order too a long time to arrive
Website states save 20% site wide but discount only applied to frames and not lenses upgrades

Besvarelse fra Optically.co.nz
Very happy with the re-glaze.
Very happy with the re-glaze.
Thank you
Very helpful when discussing my script
Very helpful when discussing my script. Love the thin lenses and the wide variety of frames
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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