I have just contacted opos referance to a internet issue Yvonne was so polite with me she has taken on board what i had to say about the account issue and has helped me in a very big was in gettin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The wonderful Yvonne called me earlier. She had so much empathy and didn’t judge me for one moment. I have had numerous personal issues over the last 6 years, which unfortunately, put me into a debt... Se mere
Virksomheden har svaret
Debt collectors using predatory tactics trying to go after me a debt I have no knowledge of as I have no debts. I can only assume this is a zombie debt they are trying to threaten me into paying. No... Se mere
Virksomheden har svaret
Spoke with Christopher, who was understanding, helpful and patient. He gave me all the relevant information and support I needed. Made me feel at ease and not more stressed than I already feel.
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state of the art service centre in West Dumbartonshire. Founded in 2008, Opos has grown from strength to strength in what is a highly competitive and stringently regulated environment through a continued commitment to excellence, development and an ethical approach to collections. We are authorised and regulated by the Financial Conduct Authority. We are members of the Credit Services Association as well as founding members of the Scottish Compliance Forum. Opos is proud to be a leader in driving best practice across the financial services industry and our tailored approach to each of our clients ensures that the best outcomes for them, and their customers, are at the forefront of every decision we make.
Kontaktoplysninger
Meadowbank Street 15, G82 1JR, Dumbarton, Storbritannien
- 0141 428 3990
- general@oposlimited.com
- www.oposlimited.com
4,2
God
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had a great experience working with…
I had a great experience working with Mark at Opos. The situation arose due to a miscommunication between tenants, which was then passed to Opos. Mark was prompt, proactively contacted the original company to clarify the charges, and kept me updated throughout. He followed up as promised and ensured everything was resolved efficiently.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for sharing your experience with us. We're delighted to hear that Mark provided such prompt, proactive, and professional support throughout the process.
It’s great to know he took the initiative to clarify the situation, kept you informed, and followed through on his commitments to ensure everything was resolved efficiently. We truly value this level of service, and your feedback means a lot to us.
We’ll be sure to pass on your kind words to Mark.
I've been talking today with a person…
I've been talking today with a person who know her job, 100%. Her name is Sry, the amount on knowledge in the field and professional you rarely found. Congrats Opos for hiring people like her. Very happy with my outcome. Thank you so very much!
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for your wonderful feedback! We're thrilled to hear that Sri was able to assist you so professionally and confidently. It’s great to know her knowledge and expertise made such a positive impact on your experience.
We’re very proud to have team members like her, and we’ll be sure to pass along your kind words.
Customer Service is excellent
I was speaking with Chelsea who was most caring and understanding. My payment was completed with respect and kindness. Chelsea is a credit to your company
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your lovely feedback. We're delighted to hear that Chelsea provided such caring and understanding support while assisting with your payment. Treating our customers with respect and kindness is very important to us, and it’s wonderful to know Chelsea delivered that experience.
We’ll be sure to share your kind words with her—she’ll be thrilled to hear them. If you need any further assistance, please don’t hesitate to reach out.
Very helpful and understanding customer service
Very helpful woman on the phone. She took note (with my knowledge) that I suffer from MS (Multiple Sclerosis) and have memory issues due to this disease.
The woman was very polite and very helpful during the call.
She is a very valuable member of staff to your company.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for taking the time to share your experience. We're really pleased to hear that our team member was able to support you with such care, understanding, and professionalism.
We truly appreciate you trusting us with this information, and we're glad she was able to make the conversation as helpful and comfortable as possible. Your kind words mean a great deal, and we'll be sure to pass on your feedback.
If there's ever anything more we can do to support you, please don't hesitate to get in touch.
Had a very helpful conversation with…
Had a very helpful conversation with Sam, easy to help sort out a payment plan and everything was quick and clear
Thank you!
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your kind feedback! We're so glad to hear that Sam was able to assist you and make the process of arranging your payment plan quick and clear. We'll be sure to pass along your compliments. If you need anything else, we're always here to help!
Thank you Sri for your assistance
Thank you Sri for your assistance, I appreciate it. She is soooo Amazing ❤️❤️❤️
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for your lovely feedback! We're thrilled to hear how much you appreciated Sri’s assistance—she’ll be delighted to know she made such a positive impression. We truly value you taking the time to share your experience!
I spoke to Samantha who was more than…
I spoke to Samantha who was more than helpful and very professional, I felt very relived after the call as I was not made to feel embarrassed about being In debt. Lovely to speak to someone who speaks to you so friendly.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for sharing your experience! We're delighted to hear that Samantha was able to support you with such professionalism and kindness. It’s especially important to us that our customers feel comfortable and never judged, so we’re really pleased you felt at ease during the call. We’ll be sure to pass along your lovely feedback to Samantha.
Phone call review
Hi ~ spoke to a lovely lady who listened to me and what my aim of the call was. Was nice to speak to a human and didn’t take too long to answer. Assisted me with any issues that I had and put me at ease.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your kind words! We're so pleased to hear that you had a positive experience and felt listened to and understood throughout your call. It's great to know our team member was able to assist you efficiently and put you at ease—that’s exactly the service we aim to provide. We really appreciate you taking the time to share your feedback!
I spoke with a lovely lady called Chelsea
I spoke with a lovely lady called Chelsea who actually made me feel human and understood my situation. Definitely left the call a 1000% better then when it started. Highly recommend requesting for her.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for your wonderful feedback! We're thrilled to hear that Chelsea made such a positive impact on your experience and helped you feel truly heard and understood. It's fantastic to know you left the call feeling so much better—that’s exactly the level of care we strive to provide.
Sri was incredibly helpful and…
Sri was incredibly helpful and clarified everything I was calling about, very please with the service thank you very much
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for your kind feedback! We're delighted to hear that Sri was able to assist you and provide clear, helpful information. We'll be sure to pass along your appreciation to them. It's great to know you were pleased with the service—thank you again for taking the time to share your experience!
Incorrect debt - resolved quickly
I received a letter for an outstanding utilities debt that did not belong to me. I spoke with Mark who was very helpful and sorted it out immediately. A very straightforward and streamlined phone call with a positive outcome!
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your feedback. We’re glad to hear that Mark was able to help and resolve the issue quickly. We’ll be sure to pass your kind comments on to him.
Your employee Danny was very polite and…
Your employee Danny was very polite and helpful he explained in detail all the questions I asked.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your feedback. We’re delighted to hear that Danny was polite and helpful, and we’ll be sure to pass your kind comments on to him.
Very nice spoke nicely and helpful
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your kind feedback! We’re really pleased to hear that you found the service helpful and that everything was communicated clearly and politely.
We appreciate you taking the time to share your experience, and we’re always here if you need any further assistance.
The lady I spoke to genuinely wanted to…
The lady I spoke to genuinely wanted to help me with my query. She was most helpful and understood my situation and tried to make it easier to resolve. The service was second to none and I give her a 10/10 rating!
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt genuinely supported and understood throughout your call.
It’s fantastic to know that our team member was able to make things easier for you and provide such a high level of service. Your 10/10 rating means a lot to us, and we truly appreciate you taking the time to share your experience.
They wanted me to repay the money as I…
They wanted me to repay the money as I had never taken a loan from any company, and they gave a lot of explanations to prove that it wasn't me.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
We’re really sorry to hear about your experience, and we understand how upsetting it must be to be contacted about a loan you don’t recognise.
Please be assured that we take situations like this very seriously, and our priority is to investigate thoroughly and resolve any discrepancies as quickly as possible. We would never want to cause unnecessary distress.
We’d really like the opportunity to look into this further for you. Please get in touch with us and if you can provide your details so we can review your case and ensure everything is addressed properly.
Spoke to Loki today and was very…
Spoke to Loki today and was very understanding about the situation my son was in and sorted everything out thanks a lot
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your kind feedback! We’re really pleased to hear that Loki was so understanding of your situation and able to get everything sorted for you.
We’ll be sure to pass your thanks on. It’s great to know you felt supported throughout.
Very genuine customer service
Mark answered my call today regarding my account he was very polite and caring helped me go through the budgeting form. Mark was compassionate when my little one started to cry, I felt at ease talking to mark I am thankful that he was able to help.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for your lovely feedback. We’re delighted to hear that Mark was able to support you with such care and compassion while going through your budgeting form.
It’s especially nice to know that he helped put you at ease, even during a stressful moment — we understand how important that is. We’ll be sure to pass your kind words on to him.
Great customer service
I had an issue with my account and Samantha was polite, helpful and reassuring! What seemed like a daunting call to have turned out to be a really pleasant experience.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for sharing your experience! We’re so glad to hear that Samantha was able to support you in such a polite and reassuring way.
We understand that dealing with account issues can feel daunting, so it’s great to know she helped turn it into a positive and pleasant experience. We’ll be sure to pass on your kind feedback to her.
Everything dealt with courteously and…
Everything dealt with courteously and accurately according to my needs and situation! I was very happy with the way things went!
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you so much for your kind words! We’re really pleased to hear that everything was handled courteously and tailored to your needs.
It’s great to know you were happy with the outcome, and we truly appreciate you taking the time to share your experience. If there’s ever anything else we can help with, please don’t hesitate to get in touch!
World recommend Sam
Sam was really helpful and explained everything so it was clear and easy to understand
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Opos Limited
Thank you for your review!
We’re delighted that Sam was so helpful and provided clear guidance throughout your call. We’ll be sure to share your kind words with her.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.