Bookede AAL - CPH + CPH - CHQ, 7 dage senere CHQ - ATH, og 4 dage senere ATH - AMS efterfulgt AMS - AAL. 5 personer inkl. baggage og fløj med SAS, SKY og KLM. Fik priser der ikke kunne matches over... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Super god oplevelse rejste Billund - Torino t/r med hotel 👍👍 Ingen problemer hverken med fly, bagage eller hotel … Vi havde den skønneste tur 🩷
Virksomheden har svaret
Rejseprisen er utroværdig. Prisen forøges væsentligt i sidste trin af betalingen, hvor man allerede er meget indstillet på at få sin billet. Lidt bondefangeri. Vi valgte Opodo pga. de var billig... Se mere
Virksomheden har svaret
TRES BON SERVICE DE MR KADER TRES PROFETIONNEL ET PATIENT MERCI ENORMEMENT
Virksomheden har svaret
Virksomhedsoplysninger
Om Opodo
Skrevet af virksomheden
Opodo is one of the world’s leading online travel brands, offering customers tailored travel deals across a broad range of products including flights, rail, hotels, dynamic packages, car rental and more.
With Opodo Prime, the first and largest travel subscription programme, all Opodo customers benefit from easy and convenient booking processes, excellent value for money and access to a wide international network of travel partners.
Opodo is part of eDreams ODIGEO, the world’s leading travel subscription platform, serving millions of customers globally.
Resolve issues quickly, and receive top-notch support effortlessly!
| Customer Service |
Find out our exclusive savings on flights, hotels and cars. Over 7 million people travel with Prime.
| Opodo Prime |
Search, find, and book cheap flights with ease—your journey starts here!
| Opodo Flights |
Find now better deals looking for flights + hotels.
| Opodo Flight + Hotel |
Find the best hotels for your next vacation:
Best price guaranteed or we refund 2x the difference.
| Opodo Hotels |
Compare train tickets in Opodo and find a different way to travel the world! (Available for the Spanish and Italian markets)
| Opodo Trains |
The smartest way to unblock more destinations in one go!
| Multi-city Flights |
Do you need a car at your destination? We’ve got you covered!
| Opodo Cars |
Meet the whole company and all our brands.
| Our brands |
Opodo Prime
Skrevet af virksomheden
- The world's largest travel membership
- Join millions of Prime subscribers and save every time you book. With Prime, you can unlock savings of up to €100 per flight, €270 off accommodation, and car rentals from just €12/day. Enjoy price freeze, VIP customer support, and the flexibility of a refund within 48 hours for extra peace of mind. Plus, we guarantee the best price on flights and hotels, or we’ll pay 2× the difference. Want even more? Upgrade to Prime Plus to access our highest discounts, enhanced benefits, and priority support for a truly premium travel experience
Kontaktoplysninger
Calle de Manzanares 4, 28005, Madrid, Spanien
- www.opodo.com
Opodo Prime
4,3
Fremragende
312 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bookingen mislykkes
Bookingen gik ikke igennem, hvilket førte til jeg ikke havde nogen flybillet 3 timer før flyvet fløj.
Var nød til at købe en ny bilet i lufthavnen til 100 euro mere
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Opodo
Hi Oliver,
Thank you for your message. In order to properly review your case and provide a detailed answer, we need a few more pieces of information.
Please contact us at your earliest convenience with the following:
Your booking ID (included in your confirmation email)
The email address used to purchase your booking (if different from the address you're using to contact us)
A full description of your situation and/or request
Once we have received these, we will gladly help you and answer any questions you may have.
Sincerely,
Vicky
Customer Care Team
Besvarelse fra Opodo
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Besvarelse fra Opodo
Hi Patrick,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care Team
Besvarelse fra Opodo
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel.
Sincerely,
Customer Care team
Professionel
20. juni 2024
Besvarelse fra Opodo
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
tres bien merci
11. juni 2024
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Omran!!!!!
11. juni 2024
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Besvarelse fra Opodo
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Hat alles super mit Youssef geklapp.
5. juni 2024
Besvarelse fra Opodo
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel.
Sincerely,
Customer Care team
Fup og svindel
Totalt fup. Man er pludselig “medlem” uden ens vidende med automatisk fornyelse en gang om året! Deres kontakt oplysninger virker ikke. Tlf nr er en dansk kvinde og mail eksisterer ikke. Hold dig langt væk
3. juni 2024
Uopfordret anmeldelse
Besvarelse fra Opodo
Hi Rikke,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
Vicky
Customer Care Team
Besvarelse fra Opodo
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Es hat alles funktioniert
1. juni 2024
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Informations tres claires
22. maj 2024
Besvarelse fra Opodo
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel.
Sincerely,
Customer Care team
Besvarelse fra Opodo
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Trukket penge på mit kort uberettiget plus tager overpris for flybilletter
For godt 1 år siden købte jeg desværre flybilletter gennem dette firma. Det endte med at koste mig en hel del mere, end hvis jeg havde købt direkte hos flyselskabet. Efterfølgende har Opodo to gange uberettiget hævet penge fra min konto. Uden at sende nogen former for dokumentation. Det er helt umuligt at komme i kontakt med Opodo, de svarer hverken på mails eller telefonhenvendelser.
13. maj 2024
Uopfordret anmeldelse
Besvarelse fra Opodo
Hi Hanne,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care Team
Besvarelse fra Opodo
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.