I'm updating my review after my experience yesterday. I noticed that my data was almost used up, so I went to purchase a new data plan. Unfortunately, OneSIM doesn't allow you to buy a ne... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great help and support but the website is flaky and often unavailable, and I do not know why. I cannot log into my account yet again, Cloudflare reports a host timeout or in one case when I did get... Se mere
Virksomheden har svaret
I am giving 5 stars simply because the customer service agents stuck by me for two long trouble shooting sessions when in the end, I discovered that it was MY problem because I had "Do not disturb" cl... Se mere
Being able to talk to a live person made it possible for me to load eSIM on my phone. The “live chat” was too slow to be helpful and some incorrect information was provided (IMO). I think the writte... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The best international SIM card for world travel. Talk, Text and Data. Save 85% on global roaming in 200+ countries. 100% prepaid, pay as you go service.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Esim works really well
Esim works really well. I am traveling in South America and having data without the need to swap my sim card has been great. Definitely recommend.
Website easy to navigate
Website easy to navigate. Rapid delivery, too.
This is were I but my phone and is very…
This is were I but my phone and is very Strong good product
Great great great
All seemed to go to plan
Good chat service
Good chat service, polite, prompt and knowledgeable.
Easy and quick to setup
Easy and quick to setup. If you want additional plan you can add it. The instructions will arrive via email in the next 24 hours after the purchase.
Good experience no major problems with…
Good experience no major problems with OneSim. But company may need to consider other modes of delivery during a holiday season. If my plans have not of changed for my trip I would not have received the card in time, therefore I would have lost money ,but the customer service is good at least the ones I have had communication so far
Great service through the chat feature…
Great service through the chat feature on the website. SIM arrived quickly!
SMS service is invaluable for expats
SMS service is invaluable for expats. Pricing options & plans are presented somewhat confusingly on website.
DO NOT USE THEIR NUMBER TO OPEN A PAYPAL ACCOUNT
I paid 79.90USD for their 2-step verification sms number.
The number worked and I did receive the sms code sent by PayPal but then PayPal suspended the account permanently saying the number used when opening the account is fraudulent&stolen.
Do not use their service if you are looking to get a US Number to open a PayPal account and for receiving 2-step verification SMS codes.
Thank you for the prompt delivery
Kind of a LEGAL SCAM
I'm a digital nomad who was searching for a SIM Card in order to make calls and have data in different countries - at first sight, the OneSimCard seemed perfect.
However, first of all: The "free" extra number is only free for 30 days. Okay, you could have read that when you click on all the links in the descriptions (but who does that?!). But that's okay. I get that - my fault.
BUT then there's the issue: You cannot use the number you get for any confirmation messages (e.g. from your bank, Paypal, Amazon,... etc.) - after being in contact with the customer service FOR HOURS in order to figure out the issue, they finally sent me a link saying that this is an added feature of their service and that I'll have to order a new number for this purpose (which costs $60 per year)... only to be able to use this phone number for all purposes. AND THIS IS NOWHERE IN THE DESCRIPTION!! WHAT THE ?!
I then asked for a refund and the customer service ("David") got really unfriendly, impolite and provocative - even though I tried to be as polite as possible about this issue. Absolutely unacceptable.
All in all, this was a super unpleasant experience and I do never want to be in contact with such an unfriendly customer service EVER again.
(I asked for a refund, but I'll only get part of my money back and do have to pay for the shipping. That sucks.)
Order number: 1034702
RMA: 2755
My simcard expired so I called them for…
My simcard expired so I called them for an extension. I explained that due to the pandemic I could not travel anywhere. They did not care and just took my balance
(about $50.00) away. Now I will only buy a simcard in the country I'm in. No more prepay ripoff.
Mark Choit
Fantastic service on time delivery…
Fantastic service on time delivery ahead of schedule.
scammer, fraud
scammer. don't fulfill the promise. when I asked for refund the money because they didn't fulfill the promise that's time close the live chat support by themself.

Besvarelse fra OneSimCard
Great service
Very fast delivery, online video tutorials helpful. Phone working as it should.
Thanks
Great service from these guys
Received my sim the next day
Received my sim the next day. I did need to contact tech support as my card did not recognize the network when i installed it in my phone. Very helpful technician had me sorted in no time.
Did not work during my trip to Hurghada
Did not work during my trip to Hurghada. Spoke to a few customer service agents with one agent questioning my honesty. Really? I never been more insulted in my entire life.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







