Evan was friendly, efficient and patient (I had a lot of questions). The quote covered everything I needed and was reasonable compared to others. They have a phone number which appealed to me rath... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful call handlers. Common sense approach and knowledgeable staff. Options for how to receive documents and everything done rapidly with good follow up thereafter. Product pricing very accepta... Se mere
Virksomheden har svaret
Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Se mere
Virksomheden har svaret
I’ve taken out a buildings and contents policy with One Insurance Solution today and in comparison to my previous supplier this company was like a breath of fresh air! I spoke initially to James wh... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Kontaktoplysninger
Storbritannien
- www.oneinsurancesolution.co.uk
4,7
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lucky escape
The company provided a home insurance quote on the compare the market app of £299, Which the company would not accept payment for online. The company then failed to honour the quote when I contacted them to make payment over the phone or on their own website, despite checking that the details supplied on both sites were identical.
Not a very professional or trustworthy company. Cannot imagine what they would have done if I had successfully made payment and needed to make a claim.
All in all I feel the company has done me a very big favour by showing me how bad their systems are before I paid them any money.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra One Insurance Solution
Good Morning,
I am sorry to read your feedback and the experience you received.
Please can you provide me with your email address and I will arrange for an agent from the customer service department to contact you.
Kind Regards
Emma-Leigh Matthews
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Very helpful people
Very helpful people, yes real people at the end of a telephone 🥳
15. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Very straightforward and friendly…
Very straightforward and friendly service. It was helpful to speak to a person for my particular insurance needs.
13. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
I was recommended by your sister…
I was recommended by your sister company, cover was arranged quickly, but I had hoped someone could have contacted me to explain some areas I did not fully comprehend.
13. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
Thank you for your feedback. I have tried to locate you on our system via your email but I have been able to do so.
Please can you provide me with your broker reference and I will arrange for our customer service department to get back to you.
Many Thanks,
Very good and easy
12. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
My own insurance company couldn’t cover…
My own insurance company couldn’t cover me for building work being carried out and one insurance solution were able too help
19. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
I had a problem with online access to…
I had a problem with online access to my insurance documents. The team at one insurance sorted it out within the hour, phoned me back with the good news, also updated me with text and email. Great service.
11. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Renewal for home insurance was handled…
Renewal for home insurance was handled with courtesy and respect. Not had to make a claim so far, so cannot comment further regarding that.
12. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Really helpful and competitive in…
Really helpful and competitive in price. Very happy.
1. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Expensive fees
Did the job for what I needed in a short time but the cancellation fees were ridiculous. Had the policy for 2 months as that’s all I needed and it ended up costing nearly £150 some policies don’t even cost that for the year.
7. august 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
I am sorry to hear you were not happy with the terms and conditions of the policy. These are confirmed within our scripting when placing your policy on cover and within all clients documentation.
I have asked an agent within our customer service department to contact you to explain how these are calculated further.
Kind Regards,
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Rudy Matthews, the broker, was very helpful and efficient
19. oktober 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.