Takes long to ship, product does not look like what is advertised color wise and strap length wise. Also looks cheap and smells bad, which I wasn’t expecting for the price. I’m going to try to return... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
"Our delivery times are 8-11 days." However after we left the delivery address the item came in about three weeks so don't depend on their delivery statements. The purse which we finally received abo... Se mere
Although it had packing inside and around the purse when it was shipped, the straw portion of the purse was heavily creased when it arrived. I've stuffed it with tissue and additional air pockets to... Se mere
Service above and beyond. I ordered 2 purses that were the same, just different colors. One came broken and the other perfect. When I wrote to them to request a return, they gave me the credit without... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our philosophy's pretty simple. Making women look and feel good. We love to find women like you the most stylish and trending products on the market, boosting confidence and perfecting style - always amazingly designed. Nothing less will do. Selling globally with an e-commerce store has made it possible to reach even more women worldwide than ever before: having a greater impact on the way you feel and bringing the Oliver & Annis community closer. 2021 is going to be a big year for us as we are massively increasing our range. Make sure you sign up to the newsletter to be notified about all the new pieces that we know you will love! We have over 250,000 customers to date and 20,000 followers on social media and these are growing daily as more and more loyal customers join us from all over the world. We really have created a community that inspires us every day. We give a 90-day money-back guarantee and are proud of our first-class customer service. Give us a follow on Instagram or tag us and we will feature you on our insta! @oliverandannis #oliverandannis Thanks for your ongoing support! The Oliver & Annis team.
Kontaktoplysninger
Storbritannien
- info@oliverandannis.com
- www.oliverandannis.com
3,0
Middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I thought the material on the purse was…
I thought the material on the purse was leather. The clasp is hard to work and the straps are falling apart and I have only had the purse for two weeks. I won’t be purchasing anything from you again. 🙁
17. august 2022
HORRIBLE PRODUCTS
The products that are showed online are not even close to what is actually being shipped. The quality is so poor the clasp doesn't even work, its cheap materials website is a total missed interpretation or the real product. Refunds are not processed or returns, just a waste of money.
17. august 2022
Lovely little purse
Lovely little purse. Wish it opened a bit wider but I do like it a lot.
16. august 2022
Lost package, poor response
I placed an order July 19 and still have not received my package. The tracking has not been updated since Aug 3, where it says the package was transferred to the USPS, however they have confirmed they never received it after contacting them twice. This part is obviously not your company's fault.
However, I reached out to your company with my concerns two times looking for help about a possible refund or more information. Both email responses were identical and not helpful. They said that shipping takes time and included a link that was broken- showing an error saying that your company was currently not taking orders, which is confusing. I cannot even view my order at all anymore using my original order confirmation email when I first placed the order.
16. august 2022
Bag was smaller than it appeared.
16. august 2022
Love love love their collection
Love love love their collection. Always received compliments and had several friends purchase from Oliver and Annis. Quality is A class! :)
16. august 2022
no way to send purchase back if not…
no way to send purchase back if not what you expected. packaging terrible- sent handbags in mailing envelopes. not boxes- therefore, handbags are dented, etc. But ca't return for credit- u are stuck with a damaged handbag.
16. august 2022
The item I bought was not true to the…
The item I bought was not true to the pictures and advertisement. Their return policy is ridiculous and will make me think twice before purchasing any item!
16. august 2022
The purse was smaller than I thought.
15. august 2022
Terrible Customer Sevice
My bag arrived very late and I was disappointed with the quality. I contacted customer service to return and I never received a response. That was about two weeks ago.
15. august 2022
Poor Quality, Can't Return
Both two purses. Items not as depicted. Poor quality materials. Costs more to return from the US than the items are worth, yet their website makes it seem like returns are easy. Disappointed in the products, even more so in the customer service.
13. august 2022
cheap .........not whay I expected....
13. august 2022
Trying to return these purses
Trying to return these purses, they smell and the straps are ridiculously short and stupid. I need to return them but of course it's impossible to do so.
13. august 2022
First order but not the last
I must confess that I was fearful about the quality but decided took a leap of faith, and I LOVED IT. I was able to track the package all the way to my door and received it in a timely fashion time. The purse is BEAUTIFUL! It fits everything we need comfortability, and it goes well with day or evening outfits. It was my first purchase but not the last one. Highly satisfied!
11. august 2022
Darling summer bag
I received this darling little summer purse after what seemed like an eternity because I was so anxious to use it. It is on the smaller side but I tend to carry too much in a purse, so I have to stick to the essentials. I am very satisfied with my purchase!
10. august 2022
Cute bag but quality not great
Cute bag, smaller than I’d hoped.
Clasp hard to close & inside pocket
Ripped after a couple uses.
10. august 2022
I still have not received my purchase
I still have not received my purchase! It's been a month since I ordered.
10. august 2022
Dette er Trustpilot
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