Octopus Group Anmeldelser 

156
•
TrustScore 2.5 ud af 5

2,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I tried to register and then an error appeared saying the captcha didn't work and try again, refreshed the page and tried again. When I entered my details and error said they were already registered a... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Can be a waste of time, but they pay reliably. Prepare to answer the same question 50 times over and over and over again. Prepare to constantly be screened out after 5 minutes and getting paid 5 cents... Se mere

Bedømt til 5 ud af 5 stjerner

I've been a member of Octopus for 5 years and never had an issue, I really don't understand the hate on here. They always pay on Mondays and their rewards are the best per hour of any survey sit... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I’ve been offered my first survey of $3.92 for a estimated 14min survey. That works out significantly below minimum wage for your time and it will likely take me a lot longer than 14 minutes for the w... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 657650194

  1. Online samarbejdsplatform

Oplysningerne kommer fra forskellige eksterne kilder

We are shaking up the panel industry in Australia. Your time is valuable so we provide the best cash return for it, double the other providers, sometimes more.


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

156 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 70 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,7

Alle anmeldelser

(156)

21 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent rewards for surveys…

Excellent rewards for surveys Unfortunately I don't qualify for all of them but that's okay because when I do I am pleased with the amounts I get paid. Would love to see more companies added to the egift cards and some removed, like priceline that don't allow online use All in all I would highly recommend for a little time you gain a bit of spending money

11. august 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company can improve by going into…

This company can improve by going into liquidation. Information thieves and frauds.

Don't waste your time, you would get more achieved by mopping your floor or watching paint dry.

BEWARE of these energy and time scammers!

Companies such as Octopus Group make an enormous amount of money by exploiting respondents time only to "screen you out". But where does the info you've provided actually go?

Think about it guys!

9. august 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

While you are entitled to your opinion, one fact you may not know is that we don't get paid if you don't complete the survey. We actually lose money when you screen out but that doesn't mean screening out isn't disappointing... for all of us.

Bedømt til 1 ud af 5 stjerner

I did one survey and not paid because…

I did one survey and not paid because my answers were not appropriate? The money and being suspended for 2 weeks does not concern me. But I am fascinated…How does one answer inappropriately? You tick the answer you want… so inappropriate can only be not supplying the answers wanted by the company. Funny really 😂

27. juli 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

It was more likely from the questions with the type-in responses, however if you believe that you provided valid written answers then just let the support team know so they can go back to the client and ask for the specific data. As we don't receive all the survey data from clients it is important that we gain your permission to request your data from them. You can contact support from any of the emails we send you.

Bedømt til 1 ud af 5 stjerner

Banned Accounts

Excellent Pay Rate, however the surveys are few and far between. Loved this company and so has my family. Unfortunately we all signed up together and as a result, after a couple of years they banned both mine and my brothers account and are now requesting ID verification?!

Very poor. I don't trust sending my ID to an email address nor uploading it. The main issue is we were often completing the same surveys and it identified us a duplicate account

I made over $1000 with this site and would love to get back to earning, especially as I continuously share octopus group with friends and have made a decent amount from referalls.

Such a shame, used to enjoy their service. I hope this can be fixed another way such as mobile phone number verification or email verification, it isnt right, been very disappointed.

27. februar 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

As we have identified that both accounts look to be listed as the same person/email address, we must do something about it to make sure that everything is fair for all the other members that use our service. So we need to identify the account holder so they can proceed. If you don't want to provide via email we can do other mediums like via our support phone, just ask for a non-email option.

Bedømt til 1 ud af 5 stjerner

Waste of time

Waste so much time on the screening questions or even surveys just to be screened out. Literally got ten minutes into a survey to be booted off because it didn’t think I was reading the questions?! I’m not a moron, I can read at a normal pace. Waste of time.

24. juli 2023
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Bedømt til 1 ud af 5 stjerner

Waste of time.

Every survey I am timed out. It takes 5 mins to fill the details in to then be told you are timed out. I gave all my details to Octopus when I signed up, I thought the purpose of this was so they could send surveys to me that I would qualify for. Obviously not. Biggest waste of my time. Very disappointed.

27. juni 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

Looks like you didn't qualify for 3 of the surveys you attempted which means you were screened out.
While we attempt to gather information to assist in the qualification process, the clients will not always provide the screening criteria that we can use.

Bedømt til 1 ud af 5 stjerner

All of a sudden I am not able to login…

All of a sudden I am not able to login and reset my password. Was getting error message saying I have been unsubsribed which I am not aware of. Sent email to support but it got bounced back. So I am no way getting back into my account for no reason and m the time and effort spent accumulated payable credit is not accessible now to withdraw. Is this a scam or something?

16. juni 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

Hi Alice, if you sent us an email and it bounced then it is likely that the address had a typo in it, please make sure to send to support@octopusgroup.com.au, there are many reasons an account can be listed as unsubscribed so we need your email before we can look into your account.

Bedømt til 1 ud af 5 stjerner

0 star rating

If I could give it a 0 star rating I would. EVERY single survey I am given I am timed out because I’m not what they are looking for, biggest waste of time.

10. juni 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

Almost 100% of surveys have a screening section at the beginning of the survey. Some surveys may need a very specific group other not so specific; your responses in this section will determine if you qualify for the survey or not, if not you will be screened out. This is standard practice for all surveys.

Bedømt til 2 ud af 5 stjerner

One off payment taken off.

Why has the one off payment bee removed. So you have no choice but to set up a direct debit. Then they can take what they want just like bulb did. That one off needs to been an option again. Me personally I'm off elsewhere. Not staying with these.

19. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Octopus Group is awesome!

Seems like people just dont know how surveys and how survey invitations work, I have never had major issues with Octopus, you get the few disqualifications here and there, a few validation issues also, but thats just how the survey planet works.

Octopus is an awesome survey platform if you're just looking to earn a bit of extra cash, personally I've earnt over 200$ passively within the past year.

If you're looking for a high paying survey site with awesome support, I would highly recommend you to use Octopus Group!

12. maj 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Unsubscribed without notification or…

Unsubscribed without notification or explanation.

The Octopus group were very prompt and helpful with re-instating my subscription.

10. maj 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

Hi Nicola, best you contact support@octopusgroup.com.au as your account was probably flagged for being accessed outside your registered country. This is a security precaution to avoid unauthorised access to your account. So quite the opposite of what you might be thinking.

Bedømt til 1 ud af 5 stjerner

Account unsubscribed for no reason - beware

Account was unsubscribed for no apparent reason.

After emailing support explaining that I was using another survey platform and perhaps this led to the account being flagged, I was asked for a picture of my driver's license and phone bill.

This sent alarm bells ringing, as it's terrible security practice to require users to email such documents. I complied with certain information redacted. I was then asked to also provide the same information about my wife. I sent through an updated phone bill showing my wife's phone number.

They still insisted on me sending through a picture of my wife's ID.

At this point, it became evident that Octopus are at best hopelessly incompetent when it comes to security and risks around identity theft, or are operating a phishing scam.

Octopus Group would be well served to update their support processes and get with the times.

1. maj 2023
Uopfordret anmeldelse
Octopus Group-logo

Besvarelse fra Octopus Group

Once an account has been flagged the initial levels of trust we provide around anonymity are no longer allowed. In order to maintain membership after an account has been flagged it is necessary to correctly identify the owner of the account. it is for the same reasons that banks won't create accounts without identification.

Bedømt til 3 ud af 5 stjerner

you get paid for your work but its not easy

you get paid for your work. however, chances of being screenout for literally no reason or having a processing error is high. but rather than that, you can get paid lots of money. all survey websites i noticed have screenout issue but you do get 0.10 dollars or more for each screenout or technical error
but payout is high compared to most survey sites i use though

15. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I never get any surveys.

Octopus Group boasts that it's the "the highest paying survey provider" in Australia, which may be true in the sense that it pays more per survey than most. But it also calls itself "the best online survey provider in Australia," and I don't think this is true.

I've been with Octopus Group for twelve weeks and I've earned $16. That's nineteen cents a day. I hardly ever get any survey invitations, and only qualify for half of those. For almost an entire month I got no survey invitations at all.

I contacted them about a month after joining to ask why I wasn't getting any surveys, and they assured me everything looked fine and it was just because a lot of companies were enjoying an extended Christmas break. But it's now April and nothing has changed.

They also advised me to make more money by inviting friends to join, but I'd be pretty embarrassed to invite my friends to a survey company that nets so little income that after nearly three months I haven't even earned enough to make my first withdrawal.

I don't know what's going on here, because I've found other survey sites quite lucrative in the same period. I'm a good candidate - I'm honest, thorough and provide thoughtful answers.

Maybe this is the issue. Someone in a discussion group suggested to me that it's better to lie on your profile and make yourself look more appealing. They tried this, they said, and it worked for them. I couldn't personally do that - it is fraud, albeit on a small scale - but I do wonder if I should have left the profile questions blank. They're obviously screening me out due to secret criteria that are total mystery to me. Maybe I live in the wrong city, or own the wrong kind of car. Maybe I should have a dog and not a cat.

The Octopus Group website says "We're shaking up the Australian survey panel industry, so that everyone gets a better deal." Not everyone, obviously. Not me.

9. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No, just no.

To be honest I was quite excited to sign up with them but then I realised what a waste of time. Surveys that “disqualify you” after entering your details or “ you are not the right target audience”. Might as well just hand over your life details for nothing.

28. marts 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Been with them for years

Been with them for years , However over the last few months I have seen them decline with over 50% screen out and 20% you complete and don't get paid. Sadly they are stealing time and info which they never use to do.

7. marts 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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