Good delivery time 2 1/2 weeks to NZ which is pretty standard. Great product much easier to give my dog in tablet form than powder. The service could be improved by giving an accurate delivery cost up... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great communication! They were quick to respond to my questions about our international delivery. They are knowledgeable and helpful and they assisted me to resolve issues rather than push us back to... Se mere
Virksomheden har svaret
I have ordered an elemental diet powder through their website. A more than 500$ charge. Of which, without warning they charged me an additional $90 for extra shipping costs (that I did not agree on)... Se mere
Four Marvels has been a game changer for my dog who was diagnosed with Diabetes and Cushings Disease last year. He had gone completely bald and lost all his body mass. He is back to being healthy with... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2005, we have been providing high-quality GMP-certified dietary and herbal supplements, as well as professional skincare products, which are sourced from natural ingredients and recommended by practitioners all over the world. Recently, we have expanded to provide these professional health brands to customers worldwide.
Kontaktoplysninger
5880 Collins Ave, 33140, Miami, USA
- support@nutriessential.com
- www.nutriessential.com
3,6
Middel
811 anmeldelser
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
You have very good products...
14. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re delighted to hear that you’re happy with our products. Your feedback means a lot to us and encourages our team to continue delivering top-quality supplements.
We look forward to serving you again soon!
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service. Your feedback means a lot to us and motivates our team to continue delivering the best possible experience.
We look forward to serving you again!
My ordered shoewd delivered but i…
My ordered shoewd delivered but i haven't received it. It showed delivered in Vancouver but i am in quebec. It was showing morning time when it delivered but yesterday i was at home nothing is delivered. Order number 80195
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
I completely understand your concern. I personally went through your account and investigated this matter. We shipped your order correctly to the exact address you provided, and as shared in our email, the USPS invoice clearly shows the correct shipping details.
Additionally, Canada Post has also confirmed that the package was successfully delivered to your address and placed in your mailbox. I kindly request you to check your mailbox carefully—it should be there. Please also review the email we sent you with all the proofs from USPS and Canada Post for your reference.
I hope this helps you locate your package. We truly value you as our customer and are here to support you further if needed.
Warm regards,
Nutriessential Team
First time ordered,great supplement
First time ordered,great supplement, customer service very supportive, I will place order again
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with us, both in terms of our supplements and customer service, was a positive one. 😊
We truly appreciate your support and can’t wait to serve you again on your next order!
Feeling blessed to have found…
Feeling blessed to have found nutriessentials as my guiding light . They've constantly been providing me quality supplements along with minimum shipping time . Never had any complaints with them. They've earned me as a regular customer for sure.
7. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for your heartfelt review! We’re truly honored to be part of your wellness journey and thrilled to hear that our supplements and service have met your expectations. 🌟
Your trust and continued support mean the world to us, and we’re excited to keep serving you as a valued customer for years to come!
Good customer support team
Over all very good customer support team with great understanding of issues related to shipments . Recieved my product very quickly
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you for your thoughtful feedback! We’re delighted to hear that our support team was able to assist you and that your product reached you quickly. Your satisfaction is our priority, and we truly value your trust in us.
Besvarelse fra Nutriessential
Thank you so much for your kind words! 🌟 We’re thrilled to know you’re happy with the quality of our products. Your satisfaction means the world to us, and we look forward to serving you again soon!
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re delighted to know you had a positive experience with our customer service. Your feedback means a lot to us, and we look forward to serving you again.
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re delighted to know you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again.
Gives best service
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re delighted to know you had a positive experience with our customer service. Your feedback means a lot to us, and we look forward to serving you again.
Helpfull Support
Good product sections, helpfull support. Very satisfied with my experience.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you for your wonderful feedback! We’re so glad to hear that you’re satisfied with both our product selection and support team. It’s our pleasure to serve you, and we truly appreciate your trust in us. We look forward to assisting you again in the future!
Good quality supplements
Good quality supplements
This is my third order on nutriessential for vitamin c supplements. Prompt customer service helped me track my delivery. Highly recommend!
14. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you for your continued trust and for placing your third order with us! We’re delighted to hear that our customer service team was able to assist you with tracking your delivery. Your recommendation means a lot, and we look forward to serving you again soon.
Excellent work
Assistance from the support team through out the shipping process is highly professional. Wide range of products available. Glad that I chose them.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you for your thoughtful feedback! We’re delighted to know our support team was able to guide you professionally throughout the shipping process. It’s also wonderful to hear that you’re happy with the wide range of products we offer. We truly appreciate your trust and are glad you chose us—we look forward to serving you again soon!
Good customer service!
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re delighted to know you had a positive experience with our customer service. Your feedback means a lot to us, and we look forward to serving you again.
Shop anywhere else but here
This company has horrific "customer service" (if you can even call it that). I placed an order over three weeks ago and have still not received it. The 'service" agent was incredibly unprofessional, placing blame on someone else for the package not shipping and refused to cancel my order even after I requested it be cancelled three times. DO NOT RECOMMEND!!!!! You will never receive your order and they will treat you unprofessionally!
24. august 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Dear Diane,
I’m very sorry to read your feedback and would like to personally clarify the situation after reviewing your account and all previous correspondence with our customer care department.
Your cancellation request was raised over the weekend. By that time, your order had already been shipped from our third-party warehouse, since the product was not available in your nearest manufacturer warehouse. We made the extra effort to arrange and cover the cost of this shipment ourselves, without charging you anything additional.
Please understand, as per our shipping policy, once an order has been dispatched it cannot be rerouted or cancelled. This is why we were unable to stop the shipment after your weekend request. We did reply to you promptly on Monday, explaining the situation.
We truly value your business, and I kindly ask you to view our efforts in arranging and covering the additional shipping as a gesture of appreciation rather than poor service. We are always here to support you and ensure you receive your products on time and in the best possible condition.
Sincerely,
Victoria Miller,
Good communication
Good communication. Fast delivery to Australia. Communicated extra postage costs $16.50 when charged. I was expecting extra postage costs at customs from reading other reviews so this was fine.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re delighted to hear that you were satisfied with our communication and fast delivery to Australia. We always make sure to keep our customers informed about any additional costs in advance, so it’s great to know this was clear and acceptable for you.
We truly value your trust and look forward to serving you again in the future.
Warm regards,
Nutriessential team
Besvarelse fra Nutriessential
Thank you so much for your kind words! We’re thrilled to know you’re enjoying our products. Your feedback means a lot to us, and it keeps us motivated to continue delivering the best quality and service. We look forward to serving you again soon!
I entered the wrong street number for…
I entered the wrong street number for my address and was afraid that my shipment would be returned to sender but Emily helped me work it out and everything turned out fine.
8. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for sharing your experience! We’re thrilled to hear that our executive was able to help resolve the address issue and ensure your shipment arrived safely.
We truly appreciate your kind words and are glad everything worked out smoothly. Your feedback means a lot to our team and motivates us to keep providing excellent service! Looking forward to serve you in the near future.
Absolutely horrible company
Absolutely horrible company. Steer clear. There are many other more reputable companies that treat their customers with respect.
UPDATE to respond to Nutriessentials response
IN SUMMARY THEIR RESPONSE IS FILLED WITH LIES. I HAVE ALL OF THE DATED EMAILS TO PROVE THE FACTS.
Your cancellation request was received after your order had already been dispatched. - THIS IS A BLATANT LIE!!! I literally wrote to you minutes after I placed my order and several times in the subsequent days before the package shipped. You said you can't cancel an order after it is placed, not shipped. and I tried your chat to which no one replies...EVER.
Despite this, we still offered you a solution by providing the equivalent of the 10% discount you requested— NO YOU DID NOT! You knew the package was already on its way back to you when you offered this, then said I violated your return policy.
Unfortunately, you declined this option and refused delivery of the package. - again, you only offered this well after about 15 emails to your company and after I told you I would refuse the package and after the package was already on its way back. You knew it was a worthless offer
Please note, supplements cannot be returned to manufacturers once dispatched, and damaged or refused packages result in a total loss. - then why did you offer to have the packaged return stating your return policy AFTER I notified you that I would refuse the package and AFTER the package was on it's way back to you?
We always strive to go the extra mile - you not only didn't go the extra mile, you literally did nothing. You tried to enforce policies that customers do not know about or acknowledge.
we also feel it’s important to share the full context - then why didn't you? None of what you wrote above is accurate and complete
Also, all of the emails are sent well into the night time in EST. My thought is this is some offshore third world country selling fake products.
31. august 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you for sharing your feedback. I would like to personally clarify the situation.
Your cancellation request was received after your order had already been dispatched. As per our policy, once an order is shipped, it cannot be cancelled. Despite this, we still offered you a solution by providing the equivalent of the 10% discount you requested—either as a refund or store credit—even though a volume discount had already been applied to your order. Unfortunately, you declined this option and refused delivery of the package.
Please note, supplements cannot be returned to manufacturers once dispatched, and damaged or refused packages result in a total loss. This is why our policy clearly states that orders cannot be cancelled once shipped.
We always strive to go the extra mile for our customers, and in this case, we believe we did everything possible to resolve your concern fairly. We respect your right to leave a review, but we also feel it’s important to share the full context so others understand that this situation was not due to any fault or negligence on our part.
Sincerely,
Nutriessential Team
Great customer service
A supplement I take has been discontinued so I am having to buy it from suppliers that I haven't used before. That's how I found Nutriessential and naturally I was a bit concerned knowing nothing about them.
BUT an honest mistake was made and I was notified that my package was delivered across the country. I emailed their tech support and they discovered that my tracking number was wrong. My supplements arrived soon after.
The communication and diligence the support team showed was astonishing to me. Their emails were kind and thoughtful and they wanted to know when my package arrived safely. Not to mention it arrived rather quickly.
Overall very pleased with my experience.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Nutriessential
Thank you so much for taking the time to share your feedback. We truly appreciate your understanding and are so glad that we were able to resolve the issue with your tracking number and get your supplements to you quickly.
It means a lot to hear that our support team's communication and diligence made a positive impact. We always strive to be kind, thoughtful, and diligent in our support, and it's incredibly rewarding to know we met that goal. We value your feedback and look forward to serving you again in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.