The parts staff are friendly and helpful but you never know who you’re going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... Se mere
Virksomheden har svaret
Emma, Jo, and Amelia are absolutely amazing. They’re always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... Se mere
Virksomheden har svaret
Took my sprinter for some service work doing last week, absolutely first class treatment from start to finish. Having only used normal garages before this i can never go back to using them. I wil... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Mercedes Benz-forhandler
- Cylinder- og motorservice
- Automekaniker
- Lastbilforhandler
- Butik med brugte bilreservedele
Skrevet af virksomheden
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Kontaktoplysninger
Legrams Ln, BD7 2HR, Bradford, Storbritannien
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Fremragende
516 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brand new sprinter motorhome
Brand new sprinter motorhome, on the A1 van pulls along side me tells me there something wrong with indicators, pulled in indicate left and rear right came on and vice versa snag is the front ones are normal difficult at junctions with front and rear working opposite to each other. Called Jo at York Northside she said bring it in we will have a look, arrived told them the problem expected a couple of weeks wait, No took it straight in workshop found the problem the rear wiring had been connected in reverse from Mercedes in Germany. So I’ve driven for 680 miles with the fault having had the wife check them before not really asking which one is on just happy they worked Gavin the manager also said there is a recall but they will do that as well all under the warranty no problem..The point is this branch took it all on without any problems and straight away.. Thanks guys and Merry Christmas sorted. Recommended pity I live down south would have used for services. 👍
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Mr OKane
Thank you for choosing Northside and taking the time to leave a 5* review,
Customer experience is very important to us and your kind comments have been passed on to Gavin, Jo and the rest of the team at our York depot.
Kind regards
Customer Care Team
Excellent Service
Hebony was excellent from the beginning, she has been supportive and helpful with the person who drives the van assisting with little things like the app.
5. december 2024
Besvarelse fra Northside Truck & Van
Dear Pamela,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Hebony and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always helpful. Very friendly.
Always happy to help. Very friendly. Definitely recommend.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Trevor,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Helpful, friendly staff.
Helpful, friendly staff who remember who you are, & do their best to ensure that the customer gets the service he needs. They may not be the cheapest but I have confidence that my vehicle is being looked after by people who know what they are doing.
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Raymond,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always kept updated
Always kept updated and the staff are really helpful , We use Northside daily so need the quick answers , would recommend
4. december 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Paul,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Went in for a safety recall to today in…
Went in for a safety recall to today in Sheffield in and done in three hours! Perfect!
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Paul,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Can do attitude in full force
Can do attitude in full force, great service from Josh and Cameron from Mercedes Mobilo
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Jaye,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Josh, Cameron and the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Fantastic experience with Northside…
Fantastic experience with Northside Leeds. The service was super quick, and they were always easy to get hold of – really prompt and happy to chat whenever I needed. The whole process felt smooth and hassle-free, which made everything so much easier. Couldn’t have asked for better!
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Stephanie,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Understanding people needs
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experience else where, so came to you for decent Mercedes workmanship around. Thank you
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Sylvia,
Thank you for choosing Northside and taking the time to leave a 4* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Poor communication
Was told I would be advised that my vehicle was in the workshop, ( wasn’t) I had to chase first night and 3 hours next day for quote.
Work was done ( although removed parts not left in van) bill included winter check! Battery died next day, still unsure why, as far as I can see also final recall not sorted?
For price paid would expect constant calls from you, not me chasing.
Not a very happy person, vans off the road I’m not earning. Theses are business vehicles and should be treated and respected that way
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Stuart,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, and the General Manager at our Doncaster depot will be in touch to discuss further.
Kind regards
Customer Care Team
I had an issue with an electric vito
I had an issue with an electric vito. Went to one particular Mercedes dealership and my experience was not the best to be fair. I ended up bringing to Northside, and found Serena and Jon extremely helpful. They listened to my perspective and between us came to a reasonable outcome. They were friendly and approachable. Hense me spending the time writing an honest review. Thank you both. Steve
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Steve,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Serena, Jon and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service
Quick turnaround on a repair which couldn't be rectified by another Mercedes dealer and kept up to date with the process. I always use Northside when feasible.
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Luke,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Besvarelse fra Northside Truck & Van
Dear Lee,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Thank you so much to Tom and Stuart for…
Thank you so much to Tom and Stuart for helping me out last minute, the best team!⭐
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Amelia,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Tom, Stuart and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Joe came out and diagnosed the issue…
Joe came out and diagnosed the issue and provided an excellent service. Thanks pal
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Shahid,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
Came in for parts today great work from…
Came in for parts today great work from james and steve
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Mark,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Steve, James and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Besvarelse fra Northside Truck & Van
Dear Bruce
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
parts and mechanics were very helpful…
parts and mechanics were very helpful and everything was sorted
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Sienna,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Besvarelse fra Northside Truck & Van
Dear Ivan,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service and customer service
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Northside Truck & Van
Dear Styan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.