hired a van to move house so I went to cannock branch and spoke to Scott and Claire ford both amazing and really helped should be very proud of your staff well done pair of you 👏
Virksomheden har svaret
Lokation
Skift lokationWyrley Brook Park, Walkmill Lane, WS11 0XA Cannock, Staffordshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booked my van in for work/maintenance with Northgate vehicle hire, couldn’t recommend enough. Friendly, experienced and efficient. Big shout out to front desk and engineers behind the scenes for makin... Se mere
Virksomheden har svaret
I booked my van in for a brake fluid change and other bits and bobs and they did a great job. Harj who is front desk, is very helpful. He made me feel comfortable and asked if I needed anything. I rec... Se mere
Virksomheden har svaret
Always a pleasant experience. Never any trouble. Am just lucky this is my nearest Northgate as i've used others and the customer service is always top notch at the Cannock branch. Harj & Cliff on th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Skrevet af virksomheden
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Kontaktoplysninger
Wyrley Brook Park, Walkmill Lane, WS11 0XA, Cannock, Staffordshire, Storbritannien
- 01543 223997
4,9
Fremragende
80 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
hired a van to move house so I went to…
hired a van to move house so I went to cannock branch and spoke to Scott and Claire ford both amazing and really helped should be very proud of your staff well done pair of you 👏
16. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Mr Dunn, thank you for such a fantastic review!
Moving house can be a busy day, so it’s brilliant to hear Scott and Claire made things that little bit easier for you with their amazing support. 🏠🚐
What a lovely compliment for them both! We’re certainly proud to have them on the team and will make sure your kind words are passed on. 👏
Take care,
Emma
Harg and the team were great
Harg and the team were great. Very welcoming. Gave .e regular updates. 5*
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Kas, thank you for your review!
We're delighted to hear that Harj and the team provided such a welcoming experience. It's great to know they kept you updated throughout and made everything run smoothly. 🙌
We'll be sure to pass your kind words on to Harj and the team. Thanks for taking the time to share your feedback and for the 5-star rating! ⭐
Take care,
Emma
Excellent customer service
I booked my van in for a brake fluid change and other bits and bobs and they did a great job. Harj who is front desk, is very helpful. He made me feel comfortable and asked if I needed anything. I recommend Harj gets an excellence award for all his promising, hard and dedication work. Thank you Harj for your expertise.
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hello Mickey, thank you for your review!
We're delighted to hear that Harj made such a positive impression during your visit. Providing a warm welcome and making customers feel comfortable is what great customer service is all about. 🙌
Your recognition of Harj's hard work, dedication, and helpful attitude means a great deal. We'll be sure to pass your fantastic feedback on to him and the team.
Thank you for taking the time to share your experience and recommendation! ⭐👏
Take care,
Emma
Booked my van in for work/maintenance…
Booked my van in for work/maintenance with Northgate vehicle hire, couldn’t recommend enough. Friendly, experienced and efficient. Big shout out to front desk and engineers behind the scenes for making everything easy. Highly recommend!
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hello Harley, thank you for your review!
We're delighted to hear that your maintenance visit went so smoothly. It's great to know that you found the team friendly, experienced, and efficient, and that everything was made easy from start to finish. 🔧🚚
A big thank you for recognising both our front desk team and the engineers behind the scenes. We'll be sure to pass your kind words on to them.
Thank you for your recommendation and for taking the time to share your feedback! ⭐
Take care,
Emma
Andy the technician was really helpful
Andy the technician was really helpful. Had an issue and he fixed it in 2 minutes. Class service
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Aaron,
Thank you for your fantastic feedback!
We're delighted to hear that Andy was able to get your issue resolved so quickly. Providing efficient, knowledgeable service is what we strive for, and it's great to know Andy delivered exactly that.
We'll make sure your kind words are passed on to him and the rest of his team. Thanks again for taking the time to share your experience, and we look forward to helping you again in the future.
Kind Regards,
Emily
Popped into Cannock branch as engine…
Popped into Cannock branch as engine light came on
Spoke to harj and then a tech called mark said he can fit me in straight away
Mark then came out and fixed the issue for me so quickly and kept me on the road
Friendly guy and had a good chat with him he said he’s usual out on the road as he’s a mobile tech
Great team at Cannock
And the mobile tech mark who fixed it for me
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Ant,
Copilot said:
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that Harj and Mark at our Cannock branch were able to help when your engine warning light came on. It's great to know that Mark was able to fit you in straight away, quickly identify and resolve the issue, and get you safely back on the road with minimal disruption.
We'll be sure to pass on your kind comments to both Harj and Mark. Providing friendly, efficient service is what we strive for, and we're pleased to hear that the team made such a positive impression.
Thank you again for your feedback and for recognising the excellent service provided by our Cannock team.
Take Care,
Emily
We arrived this morning and was greeted…
We arrived this morning and was greeted by Harj great service.
Thanks
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi there, thank you for your lovely review!
We're delighted to hear you received such a warm welcome from Harj and that you had a great experience with us. We'll be sure to pass on your kind words to him.
We really appreciate your feedback and look forward to welcoming you back again soon!
Take care,
Imogen
Harj!what a guy
Harj!what a guy! Superb service and got all the paper work ready in time! Great service!
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Anthony, thank you so much for your fantastic review!
We're thrilled to hear that Harj provided such superb service and had everything ready in time for you. We'll be sure to pass on your kind words to him—he'll really appreciate them!
Thank you for choosing us, and we hope to see you again in the future.
Take care,
Imogen
Harj
Harj , was a great help , really appreciated his help and his knowledge on the vehicles.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Josh, thank you for taking the time to leave us such a lovely review!
We're so pleased to hear that Harj was able to help and that you appreciated his knowledge of the vehicles. We'll be sure to pass your kind comments on to him.
Thank you for your recommendation, and we look forward to helping you again in the future!
Take care,
Imogen
Harj/mark tech have been an absolute…
Harj/mark tech have been an absolute pleasure to deal with from start to finish keeping me updated and interacting at all stages giving me complete peace of mind to collection of my vehicles
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Oliver, thank you so much for your fantastic review!
We're delighted to hear that Harj and Mark Tech made your experience a positive one from start to finish. Keeping our customers informed every step of the way is something we pride ourselves on, so it's great to know our communication gave you complete peace of mind throughout the process.
We really appreciate your kind words and your trust in us. It was a pleasure assisting you, and we hope to help you again in the future. Thanks again for taking the time to share your experience!
Take care,
Imogen
Harj and his team were more than…
Harj and his team were more than helpful after a breakdown and got me back on the road swiftly, I recommend this branch for all your vehicle needs
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Justin, thank you for the fantastic feedback!
We’re so pleased to hear that Harj and the team were able to help you quickly after your breakdown and get you back on the road swiftly. Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to the team.
Thanks again for taking the time to share your experience!
Take care,
Imogen
I was recently recovered to Coventry
I was recently recovered to Coventry branch as it was the nearest for a tyre blow out it was very unpleasant expirience to say the least we arrived at 16:00 we was aware the was closing at 17:30, although the still had some time to sort us out with a replacement or fix issue however my journey was very unpleasant as no replacement vehicle was supplied tyre was not repaired and I was told to make my own way home, the only option I was given was a tyre line for a mobile technician to fix the tyre to which I was told I’d have to leave the premisses and wait for the mobile fitter to arrive which took 3 hours and an hour to repair the tyre which It resulted to me to comming to Cannock branch the following morning due to the tyre loosing pressure.
On top of all that the Coventry branch staff left a lot to be desired when it comes to customer skills you could they are none existent the coffe machine and tv was off for the duration of me being there and when the last staff was about to leave only then I got asked if I want to leave my keys there as if I wasn’t there for the last hour and half.
However if I were to compare the expirience between Coventry and Cannock it’s a night a day expierience
Cannock has looked after me the moment I landed here with polite customer service and refreshment especially the 2 guys at the front desk harg and cliff kept me updated on the progress of my vehicles throught the whole procedure.
To summaries I highly hope you land in Cannock and if you here that you’re going to be recovered to Coventry I wish you luck and prepare for a expirience of a life time
1 Star for Coventry
5 Stars for Cannock
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Paddy, thank you for taking the time to share your experience with us.
We’re very sorry to hear about the difficulties you faced following your recovery to our Coventry branch and understand how frustrating and stressful the situation must have been, especially after experiencing a tyre blow out and delays in getting back on the road. We appreciate your honest feedback regarding the level of service and communication you received, and we will ensure your comments are shared with the relevant management team for review.
At the same time, we’re really pleased to hear that the team at our Cannock branch were able to turn your experience around. Harg and Cliff will be delighted to know their professionalism, communication, and customer care made such a positive difference during your visit.
If you would like to raise this further as a formal complaint, please contact us at customer.services@northgate.co.uk
Thank you again for bringing this to our attention and for recognising the excellent support provided by the Cannock team.
Take care,
Imogen
Had a breakdown due to brakes
Had a breakdown due to brakes, I got recovered to the Cannock branch fairly quickly which enabled the technicians to order the parts and get my van repaired while I waited. The staff are friendly and understanding, so we'll done to all the staff who made my visit as pleasant as possible following a breakdown
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Lee, thank you for taking the time to leave such a thoughtful review.
We’re sorry to hear about the breakdown, but we’re really pleased the team at our Cannock branch were able to recover your van quickly, get the parts ordered, and complete the repair while you waited. It’s great to hear our staff made the experience as pleasant and stress-free as possible during a difficult situation.
We’ll be sure to pass your kind words on to the whole team — they’ll really appreciate it!
Take care,
Imogen
Always a pleasant experience
Always a pleasant experience. Never any trouble. Am just lucky this is my nearest Northgate as i've used others and the customer service is always top notch at the Cannock branch. Harj & Cliff on the desk are a credit to the company, always a welcoming vibe from them.
Thanks guys! and Harj for sorting me out the last hot chocolate :)
Shaun - from GRAHAM.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi,
Thank you, Shaun, for taking the time to leave such a fantastic review. It’s wonderful to hear that the Cannock branch continues to provide such a consistently positive experience for you.
Harj and Cliff will be delighted to read your comments. Creating a welcoming atmosphere and making sure customers feel looked after is something they both take great pride in, and your feedback is a brilliant reflection of that. We’re also glad to hear Harj made sure you didn’t miss out on the last hot chocolate!
Your continued support means a lot to the whole team, and we really appreciate you choosing us time and time again. We look forward to welcoming you back on your next visit.
Thanks again,
Emily
Claire and harj was amazing and very…
Claire and harj was amazing and very helpful and felt very welcome great staff thanks guys
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Adam, thank you for your lovely review!
We’re really pleased to hear Claire and Harj were so helpful and made you feel welcome during your visit. We’ll be sure to share your kind words with them—they’ll be delighted.
Thanks again for your support!
Take care,
Imogen
I work for a company who hire a fleet…
I work for a company who hire a fleet of these vans for years. if ever there has been problem with with any of them, they have always provided a replacement on the same morning which have always been prepared to a high standard. Any servicing has been carried out quickly while I wait, they have also come out to the offices and carried out servicing on site. Very efficient service.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Derren, thank you for your continued support over the years—it really means a lot! 😊
It is great to hear the team has consistently been able to keep you on the road, whether that is through quick replacements, efficient servicing, or even coming out to your site 🚐🔧
We are really pleased the service has worked so well for you, and we truly appreciate you taking the time to share your experience. 🙌
Take care,
Emma
Northgate Cannock
Great Northgate branch, friendly people always there to offer a helping hand, 5* service
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Alex, thank you for your wonderful review!
We're so pleased to hear that the Northgate branch team made such a positive impression. Our staff always aim to be friendly and helpful, so it's great to know their efforts are appreciated. We'll be sure to pass on your kind words to the team.
Thanks again for the 5* feedback!
Take care,
Imogen
Top lads
Top lads, made the experience of a none fault accident pretty painless and gave me a replacement van with chapter eight sharpish 👍 can’t do enough for you.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi there, thank you for taking the time to leave such a great review.
We're really pleased to hear that the team were able to make the experience following your non-fault accident as smooth and stress-free as possible, and that they were able to get you back on the road quickly with a replacement van.
Your kind comments mean a lot to the team, and we’re glad we could support you when you needed it. Thanks again for your feedback and for choosing us.
Take care,
Imogen
Always helpful and informative
Working for a water company we have an extremely quick turn over needing different sizes all the time. Staff are always friendly and helpful.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Charles, thank you for taking the time to leave us a review.
We understand how important it is to have the right vehicles available when you have such a quick turnaround, so it's great to hear that the team have been friendly and helpful in supporting your needs.
We really appreciate your feedback and your continued support, and we look forward to assisting you again in the future.
Take care,
Imogen
Always friendly and helpful when I come…
Always friendly and helpful when I come in for services or repairs.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Northgate Vehicle Hire - Cannock
Hi Jamie, thank you for taking the time to leave us a review.
We're really pleased to hear that you always find the team friendly and helpful when visiting us for your services and repairs. Providing a welcoming and reliable service is something we take great pride in, so your feedback means a lot to us.
We appreciate your continued support and look forward to seeing you again in the future.
Take care,
Imogen
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