I have just had the best experience with Nobody's child. I had terrible problems with my delivery, no fault of theirs but Rory, in customer service, went above and beyond to get my order to me. I'm s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I have just had the best experience with Nobody's child. I had terrible problems with my delivery, no fault of theirs but Rory, in customer service, went above and beyond to get my order to me. I'm s... Se mere
Virksomheden har svaret
I ordered the Montego dress which arrived shoved, not folded in a too small bag and came out totally crumpled so not wearable as intended. I need to return it but havent heard back from an email, nor... Se mere
I bought a jacket Online which has been very difficult to return. The return fee was €35 with DHL and when I went through the returns port. Original cost of item was €110 plus €15 for shipping. They a... Se mere
Placed an order via the web site. Quick delivery and well packaged however the item had been incorectly labelled re the size. Easy procedure for the return and I then had a query of the amount refunde... Se mere
Virksomheden har svaret
Nobody’s Child design pieces to celebrate every woman, offering timeless style and effortless fits for all ages, shapes, and occasions. Collections blend classic silhouettes with feminine details, giving you versatile options for all life's moments. Pieces are crafted to transition seamlessly through your life, thoughtfully designed with flattering cuts and attention to detail, empowering you to feel confident and stylish wherever you go.
10 White Lion St, N1 9PD, London, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 38 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service was outstanding and responsive, thanks so much to David
Absolutely brilliant customer service. Thank you David for your help. It’s just made me love the brand more!
5 starts is what Meg deserves for quick solution.
I like designs of Nobody’s Child, the slight discomfort rose from the fact that the return window on items’ on sale is only 14 days, something that can be easily missed.
The site gets 5 stars for superb customer service.
Customer service was excellent - shout out to Meg who was fantastic. I am so pleased with them and with the quality and beauty of the clothes. You really can't go wrong.
Bought two dresses and when my blue light discount wouldn't work on site they still honoured it after the offer had finished, they also recommended which size would fit me best in the styles I was looking at, I've worn the denim one repeat and it washes beautifully and doesn't need an iron which is a bonus! One button cover came off. I messaged to ask if I could buy a replica but instead they sent me 5 new ones in the post and I received them within 3 days, through all emails they've always replied super prompt and are so helpful, added bonus of speaking with an actual human. First items I've bought and would absolutely buy again
Meg from the Customer Service team was one of the most helpful people I have ever come across, thank you!
The customer service at nobody’s child is second to none. I was assisted by RJ when I had difficulty with getting my return completed on time. They are incredibly responsive and helpful. Just another reason to buy their clothes!
The removable straps on my dress broke RJ in customer service was super helpful and sourced a new set for me and posted them for free. I’m very happy to be able to continue wearing my dress!
I bought a Giftcard for a family member but unfortunately did not realise this until 4 days later. I contacted their help link online.
At first I was sent an AI response, which I expected just confirming that the team would get onto this but was possibly going to take a further 4 days.
I then received an email saying that they were looking into this and would get back to me.
The person who got back to me was Rory, and he was brilliant. He explained that the giftcard would be sent to the new address which I had given him and that was that. My giftcard was sent to the correct email. I really thought I had lost that. Excellent, swift service. Thank you Rory. A++++++++++
David, a Nobody's Child customer service operative, was extremely helpful and would have received a personal five stars. Nobody's Child clothing is well-made and well designed, but the sizing is variable, entailing multiple returns which can cause financial complication and confusion.
Rory from customer service was very helpful when I had a delivery issue. I will be reordering to try their products as sadly mine got lost in transit. But I’m happy the issue was solved quickly and without any hiccups.
I had a parcel stolen and the customer service team were super helpful, providing a full refund. Thank you
The AI initial response is next to useless, but when you eventually get to deal with a human - a chap called Rory in my case - it is first class.
NC/David were very helpful with my return. They kindly helped me with an order return that entirely my fault. David was particularly patient and incredibly helpful. Great customer service and David should get a special mention.
Excellent clothes and great service from David at CS. He was the most understanding and considerate with my returns issue. Thank you very much once again!
Excellent customer service. I also love that they have quite a bit of dresses made of natural fabrics, i have purchased several dresses and the fit is great and super flattering. Highly recommend!
Excellent customer service from Laura. Ordered a few items but one item was missing. Laura sorted my query effectively & super quick, thank you Laura 😊
I received a faulty item but when I raised it I had a very quick response and I was given a few options as a solution which was great and much appreciated.
Excellent instore experience in Leeds - I usually shop on line. Unfortunately I left my glasses in the changing room. I could find no contact details online for the store so had to email a generic customer service address. Although the respywas a little slow, it was very friendly, helpful & effective. A quicker response would have got 5* !
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.