I reached out to Next Level Racing asking for information about a product that I was considering purchasing. A representative named Clay responded within a few hours. His response was detailed and he... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shout out to Dylan cooper for the amazing customer service. My original cockpit had faulty material even tho I bought it 2-3 months ago, but I wanted to upgrade to the gt racer 2.0 anyways so instea... Se mere
My experience with Next Level customer service was excellent. Great help, I got what I needed as my device was under warranty. I communicated via their support email. They are busy so I had to wait 4... Se mere
Very happy with NLR products and customer service. I would like to add that flight simulation users are starting to purchase overhead panels for airliners (example: Rowsfire, Wingflex) as they become... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Next Level Racing have been providing solutions for customers to mount their steering and flight controls since 2009 to take their immersion to a whole new level. With distributors and resellers globally find your closest reseller to take your expe...
Kontaktoplysninger
4217, Benowa, Australien
- www.nextlevelracing.com
4,7
Fremragende
743 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 47 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer service
Bought the HFS Haptic first than up graded to the PRO after 7 months had an issues with control panel and without any problems they replaced it. The customer service was the best that I have ever dealt with. Great company and products have recommanded it to everyone
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Really glad the control panel replacement was handled smoothly and without any fuss.
Thank you for recommending us and enjoy the haptics.
Next Level Racing Team
Flight Sim Seat 2.0
Ordered Flight Sim Seat 2.0. Received it very quickly, free shipping!, well boxed, went together perfectly. Did not mount perfectly on my DOF H4 as the mounting rails don't quite line up with the holes on the DOF, but after a slight tweak (had to mount the seat about 1/4 inch off center) it works fine. The seat is extremely well made and comfortable for long flights, the adjustable arm rests and back support is wonderful. I am so pleased with this chair over my previous "gaming" chair I had been using. Highly recommend this chair for civilian and commercial flights. There are no holes in the back to mount a harness, but you could mount a lap belt. Definitely worth the money if you are into flight simulators and long flights
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Really glad the Flight Sim Seat 2.0 has been such an upgrade over your previous chair. The adjustable armrests and back support for those long flights is exactly what it was designed for and it sounds like it is delivering.
Thank you for the detailed feedback
Next Level Racing Team
I had an issue with my HF8 Gaming Pad…
I had an issue with my HF8 Gaming Pad and contacted customer support. Alec handled my case with absolute professionalism and speed. After checking the issue, they promptly shipped a replacement unit, which arrived quickly and works perfectly. Next Level Racing truly cares about their customers, and their after-sales support is top-notch. Highly recommended! 5 stars!
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
After-sales support is where we want to stand out and it is great to hear Alec delivered on that. A quick diagnosis and replacement shipped promptly is exactly how it should be handled and he will be pleased to see this.
Thank you for the recommendation and enjoy the HF8.
Next Level Racing Team
Great customer service
Great customer service. Liam was super helpful and knowledgeable.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Helpful and knowledgeable is a great combination and that sums Liam up perfectly. We will make sure he sees this, thank you.
Next Level Racing Team
Great honest service
Great honest service. Liam was very direct and upfront about what my ideal setup is based on my budget.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Honest and direct advice based on your budget is exactly how we want every conversation to go. No upselling, just the right setup for you. Liam will be glad to hear this.
Next Level Racing Team
Excellent customer service
Excellent customer service, Liam was great.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
We could not agree more, Liam is great. Thank you for taking the time to share and we will make sure he sees this.
Next Level Racing Team
Really pleased with the customer…
Really pleased with the customer service.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Pleased to hear it, thank you. We are always here if you need us.
Next Level Racing Team
Bought a ERS3 after watch many reviews…
Bought a ERS3 after watch many reviews on line on what a great seat it was with the hyper cool feature. Well got it pretty easy to put together. Mounting it to my TR8 Pro rig took a little extra work with the way the TR seat mounts to the ERS3. Seat falls pretty good. But the hyper cool is way over hyped. On low you can barely feel anything on high you get a little breeze. So for the money I would pass on it to much hype and not enough actual design. A variable speed knob would be a much better switch then just hi and low.
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Thank you for the honest feedback.
Our management team has reached out to you directly to see if there is anything we can do to help and get some more information.
Next Level Racing Team
Next Level Racing has been excellent
Next Level Racing has been excellent! Product delivered quickly and without hassle. Products always arrive on-time and excellent packaging. I haven’t had one issue with multiple Next Level Racing orders. My go to for SIM Racing products.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Your go to for sim racing, that is exactly where we want to be. Multiple orders, zero issues and always on time is the standard we hold ourselves to so it is great to hear it is coming through consistently.
Thank you for the continued trust and support.
Next Level Racing Team
Called over the phone and had…
Called over the phone and had everything organised in house, one stop shop for all your needs, absolute legends
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Absolute legends, we will take that. Really glad we could sort everything out in one call and thank you for the kind words.
Next Level Racing Team
10/10 Experience. Would recommend to anyone.
Visited the store today to view different options and spec out everything I'd be looking at purchasing.
Alec was extremely helpful. I stayed for around 3 hours with a friend looking at countless different options, models, styles.. he was extremely accomodating with absolutely everything.
The service at Next Level Racing is amazing, and I'm very excited to go through the build process with them. Every question I had was answered, and double checked for specs, sizing etc for my needs.
10/10 will definitely back here for everything Sim Racing.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Three hours of going through every option and coming out with a clear plan, that is exactly the kind of experience we want every visitor to have. Alec will be really pleased to see this and he absolutely deserves it.
We cannot wait to help you through the build process and we will be here every step of the way. Thank you for coming in.
Next Level Racing Team
Besvarelse fra Next Level Racing
We will be ready when you are, thank you.
Next Level Racing Team
Customer service was great and very…
Customer service was great and very friendly.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Friendly and great, that is what we are here for. Thank you for the kind words.
Next Level Racing Team
Popped in to have a look around
Popped in to have a look around . Very friendly service and some good advice. No hard selling. Enjoyed the visit .
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Really glad you enjoyed the visit. Good advice with no hard sell is exactly the experience we want everyone to have when they pop in.
Come back anytime.
Next Level Racing Team
Amazing customer experience 🤙🤙
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Amazing is what we aim for, thank you for sharing.
Next Level Racing Team
Great service
Great service, support really helpful for warranties.
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Glad we could make the warranty process easy for you. That is exactly what we are here for, thank you.
Next Level Racing Team
Great service!
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Thank you, much appreciated.
Next Level Racing Team
The best racing stands out there, period.
I have three Next level Racing stands 2.0.
I use one for Moza racing and the other two for my flight stands. Logitech rudder pedals just fit and the Turtle Beach rudder pedals fit easily with room to spare. These stands are built solid and look great too! They are heavy, so I use a 12 x 12 inch dolly when folded to move them around. I highly recommend them.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Three stands and using them across sim racing and flight, that is a great setup. Really glad they are working so well with your Moza, Logitech and Turtle Beach gear and the dolly tip is a great one for other customers too.
Thank you for the recommendation and enjoy the sessions.
Next Level Racing Team
Great Product, Great Company
Not much to say other than everything went as smoothly as it could have. Placed the order and received my order quickly. I've had a few Next Level Racing products through the years and have been very happy with the company. Would definitely recommend them.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Next Level Racing
Smooth from order to delivery and happy through the years, that is exactly what we strive for. Thank you for the continued support and the recommendation, it means a lot.
Next Level Racing Team
Customer support
originally a 1 star for customer service but now 3 stars because they eventually helped. After having a defective motor in my HF8 I started my support claim on July 9 and it took until August 25 to receive a replacement. This was after many emails and them sending a replacement that never arrived. I also didn't receive any real support until after I had leave a negative review.
8. juli 2026
Uopfordret anmeldelse
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