Wow! I was a little nervous after reading some of the more negative reviews, but after my first order, I've gotta say I'm highly impressed with the shipping time and quality of product! Product... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just thought I would leave a review for this CDN company, I have always been buying my Goat Milk Soap and soap base products from this company they have the best prices for the 2lb soap blocks. Their... Se mere
Shipping has gotten to be ridiculously late. There’s no reason any order should take 3-6 weeks to leave the door. Price & quality of the EOs are great, but until the shipping issue can be resolved so... Se mere
The quality and variety of the products are wonderful. However, this is not the company you order from when you need things right away, it takes WEEKS before they ship products out. They are often far... Se mere
Virksomhedsoplysninger
- Butik med aromaterapiprodukter
- Engrossalg af skønhedsprodukter
- Kosmetikgrossist
- Kosmetikproducent
- Leverandør af skønhedsprodukter
- Leverandør af smags- og aromastoffer
Skrevet af virksomheden
New Directions Aromatics is a leading wholesale supplier of cosmetic ingredients, including Essential Oils, Carrier Oils, Butters, Raw Materials, and so much more. Our mission has always remained the same: to supply the finest, purest, natural products at honest, competitive prices. Shop our products today! CA: https://www.newdirectionsaromatics.ca/ US: https://www.newdirectionsaromatics.com/
Kontaktoplysninger
6781 Columbus Road, L5T 2G9, Mississauga, Canada
- 1-800-246-7817
- support@newdirectionsaromatics.com
- www.newdirectionsaromatics.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
way too long to deliver
GREAT descriptions of products onsite…
GREAT descriptions of products onsite with accompanying company blog
I have used these products before
I have used these products before. They are good quality oils. The response to my order and delivery was quite quick. Thanks
your company products is very good, i used for my business on soaps, lotions for my clients
they company sell great products to the customers and I alway satisfied with my purchase.
Easy to find products
Easy to find products, here is usually another product you must try, excellent products and the pricing is great.
Such a great company
Such a great company. They have been supplying my spa with fantastic quality products for 8 yrs.
Great products and fantastic operations
Great products and fantastic operations
Reasonable prices too, for the quality.
Great quality, satisfied customer.
Everything arrived as described, packaged well, will be buying from NDA again.
Customer support replied and provided…
Customer support replied and provided direction. Thank you
I placed an order on October 23rd and…
I placed an order on October 23rd and it didn’t arrive until November 20th
User friendly
User friendly and you have all the essential oils needed in soap making
A Lack of Communication and Product
I ordered three products, and received an order confirmation from them. However, after a full month had passed, I had not received anything more from them - no product, and no shipping confirmation either. I attempted to reach out to them using the help form on their website, and received no response, even after a full week. I called their phone number listed on their website and was unable to get ahold of anyone there either, but was instead directed by an automated voice to send an email. Luckily, when I did that and asked what was going on I finally got ahold of someone - who told me that my products were out of stock (this was not indicated anywhere on the website when I placed the order) and my money was refunded (the only reason this is a two star review rather than a one-star). The lack of communication, in regards to potential shipping dates, whether or not things are in stock, and the difficulties in getting help made this a very frustrating experience for me.
I received my order yesterday and I am thrilled !
I received my order yesterday and I am amazed each time by the speed of the delivery times. I have to deal with other distributors in Canada, but you are the only ones who have fast delivery times and I appreciate that greatly. Long life to your great business
Very professional
I needed to contact CS and it was a very kind and professional person that attended to my needs, thank you so very much.
You still owe me a bottle of spearmint…
You still owe me a bottle of spearmint oil or my money back. You won't respond to my telephone msg, text or multiple emails.
Processing Time Too Long
The processing time took nearly 4 weeks and I ultimately had to cancel the order. There was no warning about processing delays or backordered products at the time of purchase and I had to email several times before I could find out what was happening with my order. Multiple calls also went unanswered. It was so hard to reach a live person that I thought the company had gone out of business. When someone finally did respond, they apologized but told me it would be another 10 days before the order even shipped out. I asked them to cancel the order which they did, and I have since found a more reliable supplier for my business.
Product is very good but customer service is not good.
Product is very good, but my order has been on hold for a month and a half and customer service has been unreachable.
One of my top suppliers for nearly 7 years!
I've been shopping with New Directions for nearly 7 years. I have never not gotten the highest quality products and on the few times I have had to speak to someone live, the help is always knowledgable and polite.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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