I have been with Netspend for years & I would not trade them for any bank in my town, they have always had my back over the years. My account has recently been hacked no thanks to walmart stores an be... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Posting 3 days early of my automatic deposits. All the benefits of any bank checking account but without the paper checks. E-mail, text notifications of all transactions. If I could give more than 5 s... Se mere
Virksomheden har svaret
I've been using Netspend for 8 years and I can't praise it enough! Getting a Netspend card is simple, the sign-up process is straightforward, and their app is very efficient. In all these years, I've... Se mere
Virksomheden har svaret
What is this company - Netspend doing well is exuding customer service to the max. That's a great thing! Why my experience is so great is that everytime I use my Netspend card- the purchase is always... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Netspend is a leading provider of prepaid debit cards for personal & commercial use.
Kontaktoplysninger
4,0
God
36 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Netspend has been great in responding…
Netspend has been great in responding and security.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
Quick responses to security issues are a great feature. Thank you for this great review!
Always updates my balance and I’ve had…
Always updates my balance and I’ve had amazing success with customer service and support!
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
Having such success with customer service, and getting updates are some great features to have and receive. Thank you for this great review!
I love netspand
I love netspand. Its more convenient than a bank and i have reccommended to so many people
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
Convenience and ease of use are some of our best features we have. Thank you for the love, and thank you for this great review!
I love netspend I have lost my card and…
I love netspend I have lost my card and I got another one next day and I had a problem and netspend resolved it
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We're so glad you received your replacement card so quickly, and that your issues are resolved promptly as well. Thank you for this great review!
Love how I can get money aside for…
Love how I can set money aside for those last minute things you don't remember when you are at the store. Thank you NetSpend.
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
Having the ability to set funds aside is a great feature of our card accounts. Thank you for this great review!
Great customer service
Great customer service! Tin was awesome and very patient while fixing my problem.
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We're thrilled to hear that you received such great and patient service from Tin in our customer service team. Thank you for this great review!
Besvarelse fra Netspend
We truly appreciate the compliment of being very helpful. Thank you for this great review!
All faces of being a card you can count…
All faces of being a card you can count on
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
Reliability with your card account is a great service to have. Thank you for this great review!
So far
So far, I am pleased with this new bank! I am just a bit annoyed by all the notifications about my balance. Deposits are fine, but I get confused when I get them too often! Other than that, you guys are great!
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We're glad that you are pleased with the service so far, and a member of our customer service team can help adjust the alert notifications for you as well. Thank you for this good review!
I called to report charges on my…
I called to report charges on my account that were fraudulently made and did the whole disputing the charges for them to say that the charges were all mine and they weren’t going to refund me what pretty much stolen. I asked for the copies of the documents they had or what was given for them to say that I made those charges but they never wanted to email or mail me copies of documents they had to make their decision. They never tried to make the situation better what kind of bank or customer service do they have ? It’s ridiculous and they’re not good to have your money at
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We'd be happy to take another look. Please respond to our request for more information. Thank you.
Haven't had any concerns since I…
Haven't had any concerns since I started with NetSpend. Customer service is always helpful, no problems with NetSpend at all. Finally a company that values it's customers.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
Awe, thanks! We're happy to be of service.
Love banking with NetSpend receive my…
Love banking with NetSpend receive my direct deposit up to 7-days early sometimes highly recommend
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We're happy that you're happy.
Direct deposit arrives 2 days early
Direct deposit arrives 2 days early, texts arrive when either deposits are made or card is used. You're able to speak with a 'live' representative promptly and they are professional, courteous and knowledgeable.
30. april 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
Yay for covering all the bases. Thank you.
Account security for Netspend but not for us.
My account was stolen for the second time in a year. I had to get a new card. Usually this was no problem as I have a second account and could transfer money from the stolen account to that card until I could activate and use the first card but this time, Netspend had permenantly revoked my "priviledge to transfer money." This was supposedly because of concerns about fraud and security of Netspend. I've had an account with Netspend for over 20 years, and they were more worried about their security than my accounts. So, for days until another netspend card holder told me about virtual accounts, I could not pay bills, access money or buy anything. I tried to start a class action law suite but Bankcorp is to powerful.
27. april 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We appreciate you sharing your experience.
Fees?
Transaction Fees taking half my money, unacceptable and will not be using in the future
8. marts 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We appreciate your feedback. Please contact support to see about switching to a Netspend All Access account so you have a low monthly fee rather than a per transaction fee. Thank you.
Keep notice of your account.
My account is locked with no explanation!
25. april 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We only lock accounts for potential fraud. Please reach out to support for clarification. Thank you.
Netspend has good customer service and…
Netspend has good customer service and you can load your Netspend card at H-E-B for free.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We love our partnership with HEB! Thanks for being a great customer.
Baltimore
I love Netspend I have been a faithful customer almost 10 years .
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We love our loyal customers!
I made an error and they graciously…
I made an error and they graciously corrected it for me! Thanks!
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We're happy to help. Thank you.
No benefit with using netspend
Nothing went wrong but chime spot u and after getn my check on netspend for over 10 years hasnt been as beneficial as it would be to use another service im just paying atleast 40 n atm fees n a month
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Netspend
We appreciate your feedback.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.