We took delivery of our dresser and really love it. The quality is excellent and it fits in perfectly. I really like the way you work and really appreciate Eleanor's attention to detail and makin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We took delivery of our dresser and really love it. The quality is excellent and it fits in perfectly. I really like the way you work and really appreciate Eleanor's attention to detail and makin... Se mere
Virksomheden har svaret
We made a call to Neptune in Tonbridge to make an appointment. On that visit we met Tom Servante who took us through design options, ideas and products. We were 'hooked' and have never looked back. We... Se mere
Virksomheden har svaret
We recently purchased a kitchen from Neptune Tonbridge designed by William (Bill) Benson. We are thrilled with our new kitchen - Bills design flair, advice and attention to detail were more than we co... Se mere
Virksomheden har svaret
Kim and Sally are exemplar and have been every time I have visited the Tonbridge store… my ‘happy place’. I would give them six stars if I could. They are also patient and offer the epitome of an exce... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Unit 1-2 Tannery Road, TN9 1RF, Tonbridge, Kent, Storbritannien
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Neptune Kitchen install. I ordered a kitchen with Neptune in Tonbridge in September last year. From the planning through to Installation, the service was faultless. Bill Benson the designer and James Booth and his team did a fantastic job. I highly recommend them. They were professional at all times and everything was so well organised, it was amazing. I love my new kitchen, thank you to all the team for making such a fantastic experience from start to finish.
A first class team!

Besvarelse fra Neptune - Tonbridge
We made a call to Neptune in Tonbridge to make an appointment. On that visit we met Tom Servante who took us through design options, ideas and products. We were 'hooked' and have never looked back. We have always felt valued by staff at Tonbridge, the implementation team and final sign off this week by Greg. Exceptional service and a beautiful product. Many thanks to all concerned including the 'behind the scenes team' who built the kitchen.

Besvarelse fra Neptune - Tonbridge
Fabulous service from start to finish. Great attention to detail and extremely well organised.
Thank you James, Vicky, Ollie and the rest of the team for my fantastic new kitchen!

Besvarelse fra Neptune - Tonbridge
Sophie provided excellent service when we ordered our dresser.

Besvarelse fra Neptune - Tonbridge
Extremely helpful friendly staff. Very willing to check information and details of the chair I wanted to buy.
Very welcoming when I entered the store.

Besvarelse fra Neptune - Tonbridge
Aesthetically beautiful store with kind , helpful professional staff ..

Besvarelse fra Neptune - Tonbridge
Really helpful and pleasant shop assistant (Tonbridge) and good quality and value products

Besvarelse fra Neptune - Tonbridge
Picked up some finishing touches (lamp, vase, flowers and candles) for a recently decorated room. Well laid out store with a nice range of stock. We were served by Ellie who was knowledgeable and very helpful! Thank you :-)

Besvarelse fra Neptune - Tonbridge
The Product is expensive and does it even come with a cover.
There is no Customer
Service and goods did not get delivered as promised by the store when purchased.

Besvarelse fra Neptune - Tonbridge
We recently purchased a kitchen from Neptune Tonbridge designed by William (Bill) Benson. We are thrilled with our new kitchen - Bills design flair, advice and attention to detail were more than we could have hoped for. On our numerous visits to the Tonbridge store everyone was super friendly and helpful. The installation was seamless - everything exactly to timetable efficient and fast. So thanks also go to James Ollie Chris and Ian. Top job by people on top of their game - Thank you!

Besvarelse fra Neptune - Tonbridge
We have had our lounge re-designed by Rosie Lester at Neptune in Tonbridge. From the minute we were introduced to Rosie, we knew that she would do a great job! She spent time getting to know us, our likes and dislikes and has gone 'above and beyond' to enable us to have a design that works brilliantly. There is not a day, we do not thank Rosie for doing such a wonderful job. She has managed to combine colour, texture and materials to provide us with a fantastic space. We absolutely love it. To say Rosie did a great job, is an understatement.

Besvarelse fra Neptune - Tonbridge
A wooden towel rail failed in our Neptune kitchen which was fitted in 2017. Jon at Neptune Tonbridge organized for a new part and a fitter came and replaced the towel rail. Excellent customer service and very professionally executed.

Besvarelse fra Neptune - Tonbridge
The sales person Georgia was very helpful from Tonbridge branch and would highly recommend her a credit to the company ‼️

Besvarelse fra Neptune - Tonbridge
Neptune's service has been second to none! I am always impressed with the warm welcome and the way in which the staff absolutely 'get' their products. I absolutely love visiting the Tonbridge and Canterbury branches.

Besvarelse fra Neptune - Tonbridge
We have just had a beautifully crafted kitchen installed by the Neptune Tonbridge Store. The whole process has been a delight, from the first design consultation with Tom to working with project manager James, installer Ollie and his brilliant team. Nothing was too much trouble and any issues were resolved quickly, often before we even knew about them. We now have the kitchen we have been dreaming of for at least 10 years.

Besvarelse fra Neptune - Tonbridge

Besvarelse fra Neptune - Tonbridge
The staff at Tonbridge are off the scale helpful. Please may I acknowledge Sophie in your team. I have spoken to her twice in the last month. Once for advice on products and once for stock availability. On the occasion of stock availability, it was something as simple as, for sentimental reasons, I was looking for a matching Porter frames to one I received as a gift for Christmas. Sophie said she would check stocks and call me back. Within 5 minutes she did and offered to put them aside for me, of which I collected the following weekend. She couldn't have been more friendly, efficient and helpful. I have since recommended Neptune to a friend who has mafe three furniture purchases. This is based on the service that Sophie have. She is an asset to Neptune. Hold onto her. And please pass my personal thanks onto her.

Besvarelse fra Neptune - Tonbridge
We ordered our Chichester kitchen through Neptune, and then several bespoke cabinets afterwards. The customer service has been excellent from start to finish and the end product has been stunning. A particular mention to the designers who helped us to choose the right kitchen for our space, and to the project managers and fitters who were very professional and made installation easy. Looking forward to planning our next room and wouldn't hesitate to recommend Neptune to others.

Besvarelse fra Neptune - Tonbridge
The service and attention to detail at the Tonbridge branch is fantastic.
I was looking for a pot to house a faux olive tree. The staff helped with styling ideas, measurements and made recommendations.
The service was absolutely fantastic.

Besvarelse fra Neptune - Tonbridge
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