Neptune - Edgbaston Anmeldelser 

171
•
TrustScore 5 ud af 5

4,9

16-18 Harborne Road, Edgbaston, B15 3AA Birmingham, West Midlands, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We always receive a genuine welcome at Neptune Edgbaston and offered a welcome drink. It is our favourite Neptune store which is set on three levels and is arranged like a beautiful home. The staff a... Se mere

Bedømt til 5 ud af 5 stjerner

Came for our initial consultation with Michelle on 27/9/26. Store was excellent with very well laid out show rooms, which the website doesn’t do justice to. Store was immaculate with a much better ran... Se mere

Bedømt til 5 ud af 5 stjerner

Thrilled with my new kitchen - it’s honestly a dream! Lucy was incredible throughout the whole design process and genuinely made me feel like she was invested in making sure everything was per... Se mere

Bedømt til 5 ud af 5 stjerner

Wonderful space full of inspiration and calm. Very helpful staff and offered drinks and refreshments on this particular day. Signing up for their newsletter is highly recommended. My sister recomme... Se mere


Virksomhedsoplysninger

  1. Møbelforretning
  2. også i
  3. Butik med havemøbler
  4. Dagligstuemøbelbutik
  5. Indretningsarkitekt
  6. Køkkenudstyrsbutik
  7. Møbeltilbehør

Om Neptune - Edgbaston

Skrevet af virksomheden

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Kontaktoplysninger

  • 16-18 Harborne Road, Edgbaston, B15 3AA, Birmingham, West Midlands, Storbritannien

  • 0121 437 4137

4,9

Fremragende

TrustScore 5 ud af 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(171)

2.116 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Where style matches substance.Quality shines through the products we…

Quality shines through the products we have purchased from Neptune. In a very price competitive market it’s worthwhile paying the premium because what you get matches expectation. We are delighted with the recent additions to our home and all items have drawn admiring glances from family and visitors alike. A professional service from front of house sales through to careful and respectful delivery personnel you are dealing with an A grade company.

24. juni 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Martin, Many thanks for taking the time to write such a wonderful review. It was delightful to read and to hear your lovely comments on our service. We look forward to seeing you again soon. Kind regards
Sarah, Helen and all the team at Edgbaston.

Bedømt til 5 ud af 5 stjerner

Went the extra mile to deliver prior to…

Went the extra mile to deliver prior to a party we were having. Gorgeous store too!

18. juni 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

HI Ursula, Many thanks for your kind words on the store, and we are so pleased all went well with your delivery. Look forward to seeing you soon. Kind regards Sarah, Helen and the Edgbaston team.

Bedømt til 5 ud af 5 stjerner

Outstanding selection

Outstanding selection, incredibly helpful staff, and delivery installation team was perfect.

16. juni 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Tiffany, Many thanks for your kind words and taking the time to leave a review. We are so pleased all has gone well with your delivery and installation, and we look forward to welcoming to you back into store soon. Best wishes Sarah, Helen and the Edgbaston team.

Bedømt til 5 ud af 5 stjerner

Love it

Great, beautiful products, friendly, honest staff full of advices. My no.1 place to go to for anything interior and to have amazing home.

26. maj 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Dragana, Many thanks for the kind words and your review. We look forward to seeing you in store again soon. Best wishes Sarah, Helen and the Edgbaston team.

Bedømt til 5 ud af 5 stjerner

Excellent table and side tables and…

Excellent table and side tables and even better staff to assist

1. maj 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Many thanks for review and kind words. We are so glad you are pleased with your side table. We look forward seeing you in store again soon. Best wishes Helen and the team at Edgbaston.

Bedømt til 5 ud af 5 stjerner

Replacing damaged items.

Once again service and information was excellent. Goods arrived exactly when planned and I was kept informed by e-mail all the time.

22. april 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Many thanks for your review Mr Bowyer, we look forward to seeing you in store again soon. Best regards, Sarah, Helen and the team.

Bedømt til 5 ud af 5 stjerner

Gorgeous store

Absolutely lovely store great service and our order arrived promptly
Thanks Neptune

5. marts 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Many thanks Claire for you review, we are so pleased that you enjoy the store and the service and looking forward to seeing you again soon. Best wishes, from all of us at the Edgbaston store.

Bedømt til 5 ud af 5 stjerner

Very helpful staff

Very helpful staff. Great product. Love Neptune

1. marts 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Lauren, many thanks for your review. We look forward to seeing you in store and helping you again soon. Kind regards Sarah and the team.

Bedømt til 5 ud af 5 stjerner

When I visited the Edgebaston store…

When I visited the Edgebaston store the end of January they had got what I wanted in stock…so the assistant (can’t remember her name) was so very helpful she sorted out my order and it was delivered Thursday the 16th February. I’m pleased to report I’m absolutely thrilled with it!!!

21. februar 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hello Susan, many thanks for the lovely review. We really appreciate the feed back. We look forward to seeing you in store again soon.

Bedømt til 5 ud af 5 stjerner

Lovely people products our amazing one…

Lovely people products our amazing one of the best companies out there for a beautiful variety of home products

11. februar 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Many thanks for your review. Look forward to seeing you in store again soon. Best wishes Helen and the team at Edgbaston.

Bedømt til 4 ud af 5 stjerner

Placing the order through the…

Placing the order through the Birmingham store was faultless. Lovely service from the lady who took the order. I was advised I would receive an update to my order. I didn’t. Took a while to arrive and although I won’t unpack the Christmas Tree until Dec 23 I hope it is lovely.

27. januar 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Frances, thank you for the review of the store, apologies for the missing communication with the delivery. I am sure your tree will be lovely when Christmas arrives. Hope to see you soon. Best wishes Helen and the team at Edgbaston.

Bedømt til 5 ud af 5 stjerner

Neptune Edgbaston - Our Dream Kitchen

Our dream Suffolk kitchen is stunning, exactly what we had envisaged. We really did have the Neptune ‘Dream Team’ working on our project. A very big thank you to Hannah, John & Toby.
By the time the kitchen was ready to be fitted we were at the end of a 6 month build project so it was such a relief for Neptune to come in at the end of what had been quite a stressful period.
We are loving and enjoying our forever kitchen, thank you!

2. februar 2023
Uopfordret anmeldelse
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Amanda, many thanks for your kind words and the wonderful review, on the Kitchen team here at Edgbaston. We are so pleased that your dream Suffolk kitchen is everything you hoped for.
We look forward seeing you again soon. Best Regards Helen, Lucy, Hannah, and All the team.

Bedømt til 5 ud af 5 stjerner

Enjoyable day

28. januar 2023
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Jane, Many thanks for your review, and we are so pleased that you had an enjoyable day.
Look forward to seeing you soon. Best wishes Helen and the team.

Bedømt til 5 ud af 5 stjerner

The staff in Neptune Edgbaston are wonderful

The staff in Neptune Edgbaston are wonderful. Very welcoming and informative.
They make the shopping experience very enjoyable.

30. december 2022
Uopfordret anmeldelse
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Susan, Many thanks for your review and kind words about the team. We look forward to seeing you again soon. Best wishes Helen and The Edgbaston team.

Bedømt til 5 ud af 5 stjerner

First day out in months since breaking…

First day out in months since breaking my ankle and what an uplifting experience it was at Neptune Edgebaston. Having to get around on crutches wasn’t a problem as each room was very spacious and a joy to sit in and be filled with inspiration. All the ladies that work there were very helpful and nothing too much trouble ,I came away with plenty of bargains from the reduced items so a very enjoyable visit, thank you!

30. december 2022
Uopfordret anmeldelse
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Hi Diane, many thanks for your review and kind words about the store. We are so glad you enjoyed your first outing and are feeling inspired. We look forward to seeing you again soon. Best wishes Helen and the Edgbaston team.

Bedømt til 5 ud af 5 stjerner

It is easy to love Neptune…staff is…

It is easy to love Neptune…staff is always friendly, nothing is too much trouble and the shop is full of ideas and desirable options for the home!

8. december 2022
Neptune - Edgbaston-logo

Besvarelse fra Neptune - Edgbaston

Thankyou for taking the time to leave us a lovely review.. Merry Christmas the Edgbaston team

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