Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Nelsons Equestrian is an established online retailer selling everything for horse and rider including saddlery & tack, rider wear including jodhpurs,breeches,riding boots etc and all your horse wear including turnout rugs,fly rugs and masks etc . We also stock a great range of yard and field equipment
Storbritannien
Superb service
needed a turnout rug quickly for my rescue and Nelsons Got it out to me the very next day. Also the best price I could find online.
Couldn't ask for more :)
Besvarelse fra Nelsons Equestrian
Hi there, Thank you for your kind review. I'm so glad we were able to meet your needs and help your rescue quickly. Thank you for your custom and we look forward to seeing you again at Nelsons. Kind regards
Horrendous company! Incredibly rude and unprofessional. tried to say i scamed them ?? don't know how as i cancelled my order before it even posted it out , and had to wait 2 weeks for my refund
Bought a pair of HKM Glasgow boots..perfect for mucky dog walks. Fantastic service from Nelson Requestion, kept me updated on my order and delivered really quickly. Highly recommended.
Besvarelse fra Nelsons Equestrian
Hi Joanne, Thank you for your kind review and so glad you are happy with your boots. Look forward to seeing you again .
Horrendous company! Incredibly rude and unprofessional. They insinuated that I was lying, that I had no manners or respect and said that they didn't have time to message me because in their own exact words 'our valid customers orders are far more important'. Surely all their customers are important!!!
All of this was because a label was missing from the item that i returned that wasn't even there in the first place!
When I pointed out how rude and unprofessional they were, funnily enough I didn't get a response, although, I did get a refund. An apology would have been nice aswell.
I'm sure they'll have some nonsense reply to this review, but i still have all the messages between myself and them as proof of just how unprofessional they are.
Besvarelse fra Nelsons Equestrian
Hi Danielle
We are sorry you were not happy with our service, however our terms as with most retailers are items to be returned unused with all tags/packaging attached and intact. As a gesture of goodwill we did refund you within 24 hours of return despite your item missing the above and being unsellable on our side. At no point did any of our messages call you a liar and after constant abrupt messages from yourself even after refund yes we did state that we would not reply any further as matter closed with goodwill gesture on our side. We apologise if you were not happy with this but we do feel we went above and beyond by refunding you when we could have refused. Kind regards
Someone from the store got back to me quickly when I queried about stock, and they sent my order out super-quick. It was well packaged and not damaged in transit and left in the 'safe' place. They had a product it is hard to get elsewhere, so I was glad to find it in their store.
Besvarelse fra Nelsons Equestrian
Hi Nancy,
Thank you for your kind review. We are glad you were able to find your product on our website. We know how important quick delivery is to many people these days which is why we dispatch orders on the day of purchase. You are a valued customer and we look forward to seeing you again soon here at Nelsons Equestrian.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
