Brilliant team, excellent customer service. Just got my new drysuit...looks amazing, can't wait to try it in water 😋
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been buying from Northern Diver since 2008 and expect to carry on doing so. The customer service has always been impeccable, whether it has been for purchases, spare parts, repairs or simply... Se mere
Virksomheden har svaret
Bought two Weight and Trim harnesses to replace mine and my wife's well worn existing ones. These are well designed and more comfortable and adjustable than our old ones. The only improvement I could... Se mere
Virksomheden har svaret
Purchased Rock Swim boots for whitewater kayaking, I purchased 1 size larger than normal to wear with my Drysuit & they fit a treat. I was really impressed with both the fit & sole, they provide good... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Northern Diver Ltd are a premier manufacturer of drysuits, wetsuits and general diving equipment. We also supply the British Military, a large volume of Police services and also search and rescue teams across the country.
Kontaktoplysninger
Appley Lane North, WN6 9AE, Wigan, Storbritannien
- 441257254444
- info@ndiver.com
- www.ndiver.com
Brilliant team
Brilliant team, excellent customer service. Just got my new drysuit...looks amazing, can't wait to try it in water 😋
28. februar 2026
Uopfordret anmeldelse
Delivery was incredibly swift
Delivery was incredibly swift, and the product was absolutely flawless.
5. januar 2026
Uopfordret anmeldelse
Ok so I researched buying a dive knife…
Ok so I researched buying a dive knife for my scuba diving daughter for Christmas. The knife looked good to me (I have no experience of scuba really) so I placed my order which was quick and easy. The DPD delivery was good and I got a phone call from N D to check my address which I think I must have typed incorrectly. Great and thanks! The package arrived today and wow ! They had gone to town on the freebies. A pair of socks, a Christmas card, some light sticks ( which I am tempted to keep for myself 😎) a magazine which looks really useful plus a great knife complete with straps. Fantastic deal and I will point daughter in your direction for anything else she needs - correction, for anything else I have to buy her😂
Fantastic company. Many thanks for your help👍
29. november 2025
Uopfordret anmeldelse
Prompt delivery
Prompt delivery, the 40L SRE ROLL TOP DRY BAG is perfect for what I need and the freebie’s that were thrown in are brilliant! Would highly recommend
29. november 2025
Uopfordret anmeldelse
I’ve purchased three times from…
I’ve purchased three times from northern diver and every time they’ve been really helpfull and nothing is to much trouble and all at a fantastic price I’ll be coming back for a drysuit
25. november 2025
Uopfordret anmeldelse
Problem solved
Problem solved. Thank you Neil Tordoff for his help in sorting out my leaking dry suit.
14. maj 2025
Uopfordret anmeldelse
Ordered one day got it the next!
Ordered one day got it the next!! Brilliant service, goods were as described and put to good use already. Well done ND
21. maj 2025
Uopfordret anmeldelse
Great customer service
If you want good, reliable customer service, this is the diving shop to go for.
I bought a torch from Northern Divers.
Great powerful torch but for some reason the torch switch stopped working. I contacted ND who tried to fix it for me. Still no joy.
So when that didn't work, their repair specialist Kevin sent out a new replacement within 24 hours.
Cannot ask fairer than that.
Get company, great service. Thank-you to Kevin and the team.
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for the 5 star review Robin, we are glad to hear that you had a positive customer experience.
Very impressive products and customer…
Very impressive products and customer service. After buying a pair that I had to return I had email advice from Ben on their sales team who pointed me to the best boot for use with a drysuit and ensured the fit and sizing and lace locking was right. Delivery was super quick and their packaging showed professionalism and attention to detail. The refund was in process within three days of posting so all in all very impressed with this company.
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for your 5 star review Judy, we look forward to your continued custom.
Bad customer service
They don't answer their phone or reply to emails. Bad customer service, would not recommend.
14. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and want to assure you that providing excellent customer service is very important to us.
We aim to respond to all emails promptly and address phone enquiries during working hours. If we missed your call or email, we sincerely apologise for any inconvenience this caused. Please let us know your contact details or order reference via email at info@ndiver.com or phone at 01257 256 944, and we’ll prioritise resolving your concern as quickly as possible.
Your feedback helps us improve, and we appreciate the opportunity to make things right.
Order no 359698
Order no 359698
I have been thinking about buying a new dry suit for some time. On the Northern diver website I put a dry suit HID in my basket for GBP 999 but I didn't pay. Three days later I got an email with a 10% discount code. I thought, great deal. I made the purchase for GBP 905. My happiness didn't last long, only 24 hours. I got an email saying that I had to exchange the shoes and pay an additional GBP 70. I have a receipt for what I bought and there is no mention of any additional payment for exchanging the shoes. The thieves first gave me a discount and then tried to deceive me with a cunning fraud for GBP 70. This is a disgusting procedure, people without honor, simply pathetic creatures. You have to have principles in life and despite the fact that the HID product is really good, I gave up the purchase. You can't tolerate such procedures, it is called fraud in the language of honest people. Apparently the people from Northern diver don't know what it means!!!!!
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for your feedback. We are sorry to hear about your experience and regret that we did not meet your expectations.
To clarify, our website outlines that changing the standard boot size on a suit is a customisation, which incurs an additional charge due to the specialised work involved. We understand this may not have been immediately clear, and we apologise for any confusion this caused.
Regarding the discount code, it was an automatic offer sent to assist with your purchase decision and was applied successfully at checkout, giving you a significant saving on the original price.
We appreciate your comments and take your concerns seriously. Our intention is always to provide transparent and fair service, and we are committed to improving wherever possible. If you would like to discuss this further or reconsider your purchase, we’d be happy to help—please contact us directly at info@ndiver.com.
Thank you again for your feedback, and we hope to have the opportunity to assist you in the future.
long test times
Really long test times on a simple air cylinder 4 weeks and still no word was in really good condition tank and valve very poor /bottle has bin done and offered 3 free fills and returned with a boot that wasn't on fair play
7. september 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for your updated review. We're glad to hear your bottle has been returned and appreciate your understanding regarding the offer of the 3 free fills. However, we’re sorry for the initial delay and any inconvenience caused.
We always strive to provide a fair and positive experience for our customers, and we’re pleased to hear the bottle was returned with a boot. If there’s anything else we can do to further improve your experience, please don’t hesitate to get in touch.
Thank you again for your patience and feedback.
Besvarelse fra Northern Diver Ltd
Chris, thank you for your review!
Besvarelse fra Northern Diver Ltd
Thank you for the great review Richard.
Great service and super quick delivery
Great service and super quick delivery. The varilux 3500 torch looks a great unit although not had the chance tidive with it yet.
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Andrew, thank you for your 5 star review
Super valued
Large selection of good quality equipment, reasonable prices and quick delivery. I must visit the shop soon to have a look around!
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for the review Frank, we look forward to your visit!
I needed a drysuit for work at very…
I needed a drysuit for work at very short notice and the staff at Northern Diver were amazing in making it happen.
I would highly recommend their services to anyone
8. juli 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Paul thank you for the great review, we are glad we could be of assistance to you in your search for a drysuit at short notice!
Recently ordered a custom dry suit - Brilliant
Recently ordered a custom dry suit. Quality and fit is excellent and customer service is brilliant.
Was quite a wait for the suit which ia the only downside but understandable
12. juli 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for your 5 star review. The current lead time for a Made to Measure suit is approx 10-12 weeks, however we will try to improve on these times wherever possible.
I bought a SUP
I bought a SUP, the delivery to Germany was one Week;) only the glue was missing, but i think it is forbitten to bring it Over the border
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Belinda, thank you for leaving a review - glad to hear the SUP got to you in a timely manner. The adhesive from the repair kit, will have been removed due to shipping legislations. Contact us for details so you can source locally.
Ordered a rescue throw bag (20m) on…
Ordered a rescue throw bag (20m) on Sunday evening, order processed on Monday am, and delivered by midday on Wednesday. Great service and does what it says on the tin.
14. juli 2024
Uopfordret anmeldelse
Besvarelse fra Northern Diver Ltd
Thank you for your 5 star review.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.