Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... Se mere
Virksomheden har svaret
We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... Se mere
Virksomheden har svaret
Excellent customer service! Really help to support all changes and complications. Mark Flavin in customer services went above and beyond to help make sure we were set up and Eve in payroll has assiste... Se mere
Virksomhedsoplysninger
Om Nannytax
Skrevet af virksomheden
Market leading, award-winning and trusted by nearly 200 UK nanny agencies, Nannytax are the nanny payroll experts with almost 30 years of experience.
The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.
The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.
- 95% of customers rate our unique online member’s area excellent.
- Exclusive Membership Benefits & Nanny Employment pack that takes you through everything you need to know about being a nanny employer.
- Nannytax are here for you 7 days a week so you can contact us at a time that is most convenient for you.
Kontaktoplysninger
7th Floor, Telecom House 125-135 Preston Road, Brighton, BN1 6AF, Brighton, Storbritannien
- 02031374401
- info@nannytax.co.uk
- www.nannytax.co.uk
4,8
Fremragende
807 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to renew the policy
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Justin,
Thank you for leaving us a review, I am pleased you had a an easy experience with us - it is our aim to make it simple and easy!
Best wishes
Laura Eason
Head of Customer & Operations
Hannah from Nannytax
Hannah from Nannytax was sooo helpful and kind on the phone and very patient with me when I was trying to find out certain details that were taking me some time to find out. Hannah answered all my questions well.
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Kerrie,
Thank you for your wonderful feedback! I'm so glad to hear that Hannah was helpful and patient. We’re proud to have team members like Hannah.
Best wishes
Laura Eason
Head of Customer & Operations
NannyTax delivers every time
NannyTax delivers every time. I have no complains on their service, their associates in all departments have always been very kind and patient explaining everything that I have asked for, and I have asked A LOT of questions. I would recommend them strongly to anyone looking for HR services.
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Claudia,
Thank you so much for your review, and for taking the time to share your experience. I'm so pleased to hear that you've had such a positive experience.
Best wishes
Laura Eason
Head of Customer & Operations
Its really satisfying Talking with Faye…
Its really satisfying Talking with Faye Deeley! She helps me to understand and manage all what i needed regarding my documents. Excellent job and thank you very much for your help.
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Rutchel,
Thank you so much for your kind words! I'm thrilled to hear that your experience has been a satisfying one.
Best wishes
Laura Eason
Head of Customer & Operations
Good experience
Good experience
However there are a bit of issues in my member area where it looks I haven't completed my details which I had before
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Erica,
Thank you for sharing your feedback, I’m sorry for any inconvenience you’ve encountered with our Members area - I'd love the opportunity to discuss this further to better understand the issue and ensure everything works seamlessly for you.
Please feel free to reach out to me at 0203 137 4401 or email info@nannytax.co.uk. I'll look forward to hearing from you.
Best wishes
Laura Eason
Head of Customer & Operations
Overall very happy
Very easy account and employee set-up process. Website interface is clear, comprehensive and efficient. Email communications also clear, timely and efficient. Cost of service seems fair. Overall very happy.
16. november 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Ken,
Thank you so much for your kind feedback! I'm so pleased to hear your experience has been clear, timely and efficient.
Best wishes
Laura Eason
Head of Customer & Operations.
Simple sign up
Simple sign up, clear instructions, very helpful service
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Phil,
Thank you for your feedback! We're happy to hear that you found the signup process simple and clear and that our service is helpful to you and your family.
Best wishes
Laura Eason
Head of Customer & Operations
Very easy to use
Very easy to use, quick and informative subscription process.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Max,
Thank you so much for your feedback about our subscription process! We're really glad you found it easy and quick!
Best wishes
Laura Eason
Head of Customer & Operations
help and support from Hannah!
Hannah has been such an amazing help! She listened to my concerns and really understood me and helped me out as much as she could. Highly recommend talking to her if you need any help. She’s been so nice and supportive!
Thanks Hannah!
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Rhea,
Thank you so much for your wonderful feedback! I am thrilled to hear that our team were able to support you and resolve your issue.
Best wishes
Laura Eason
Head of Customer & Operations
The members area doesn't work on your…
The members area doesn't work on your phone - online I can see it fine but the mobile version doesn't show the options and status properly. (I am on android)
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi B TP,
Thank you for your feedback. Sorry to hear you're having trouble accessing your member's area on your phone. We've shared this with our IT and Development team who are always looking for ways to improve our members area and customer experience.
Best wishes
Laura Eason
Head of Customer & Operations
Really helpful
Really helpful phone call helping me set up my account, many thanks
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Kathryn,
Thank you so much for your feedback! We're so glad to hear our team was able to help you set up your account.
Best wishes
Laura Eason
Head of Customer & Operations
Besvarelse fra Nannytax
Hi Sarah,
Thank you for your review. I'm so glad to hear that you found the process easy.
Best wishes
Laura Eason
Head of Customer & Operations
Nanny tax are great
Nanny tax are so efficient and professional. Above all if you have a question they are easy to contact and you get an actual person to speak to. I had no idea how to start with employing a new nanny and they just did everything . It’s a great service Thank you Suzy
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Suzy,
Thank you so much for your kind words! I'm delighted to hear that you found our service efficient and professional.
Best wishes
Laura Eason
Head of Customer & Operations
Incredible service
Incredible service - they take the confusion out of employing somebody for the first time. Highly recommend so far.
12. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Emma,
Thank you so much for your wonderful feedback! I am thrilled to hear that our service has been incredible.
Best wishes
Laura Eason
Head of Customer & Operations
Nannytax had one job….
In the 2023/2024 I had one employer and my income didn't change during the tax year - now it turns out I owe HMRC. I thought Nannytax was a payroll company - in that case they had one job. The level of incompetence is mind-boggling.
11. oktober 2024
Uopfordret anmeldelse
Quick & easy renewal of subscription
Quick & easy renewal of subscription
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Thanks for leaving us a review, I am so pleased your renewal was quick and easy - just how it should be!
Best wishes
Laura Eason
Head of Customer & Operations
Always patient and helpful
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Oli,
Thank you for your review, I appreciate your kind words!
Best wishes
Laura Eason
Head of Customer & Operations
Service is always impeccable and…
Service is always impeccable and timely. Nanny tax makes my life easier. Thank you.
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Severine,
Thank you for your kind words! I am so glad to hear that you've consistently received an impeccable and timely service. Making your life easier is exactly what we aim to do.
Best wishes
Laura Eason
Head of Customer & Operations
Bluebell was super helpful and got my…
Bluebell was super helpful and got my problem solved very quickly. She was very kind and easy to talk to.
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Hi Leanne,
Thank you so much for your wonderful feedback! I am thrilled to hear that Bluebell was able to solve your problem quickly.
Best wishes
Laura Eason
Head of Customer & Operations
Bluebell was very helpful when I was…
Bluebell was very helpful when I was changing employees
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Nannytax
Thank you for sharing your experience! I am delighted to hear that Bluebell was so helpful.
Best wishes
Laura Eason
Head of Customer & Operations
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