Lucy had been amazing. Prompt, thorough, attentive. She listened to what we needed. She coordinated and organized to make sure our considerations were addressed. Our schedule is intense and rather spo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
’ve only just started with Nanny & Butler and haven’t been placed yet, so this is about the recruitment side.My experience: I had an initial interview, followed by email exchanges. Nadia realised I’d... Se mere
Virksomheden har svaret
A differenza di tanti altri, questi recruiter ci mettono veramente entusiasmo e energia nella ricerca della persona giusta e ci tengono a trovare il miglior posto di lavoro per ognuno. Bravi!
Il signor Manuel è sempre professionale ed educato, consiglio assolutamente la sua figura nella selezione,accurato, meticoloso e attento a ogni dettaglio,lo staff nanny e Butler non poteva avere un... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Nanny & Butler
Skrevet af virksomheden
Nanny & Butler is a global search consultancy leader in the placement of Private Household Staff, Childcare Specialists, Family Office Staff and Yacht Crews worldwide. With 20 years’ experience, we are the go-to Nanny and Domestic Staff Agency for UHNWIs, Billionaires, Royals, High-Profile Families, High-Flying Professionals and Celebrities worldwide, providing a complete, bespoke service that offers quality placements, honesty, efficiency and utmost privacy. We can find the very best staffing solutions for your home, country estate, yacht or family office, whether you need an efficient Housekeeper, a multi-tasking Domestic Couple, a skilled Private Chef, or a capable House Manager.
Nanny & Butler is a trusted Nanny Agency, and we take pride in selecting the best candidates available, including Nannies, Rota Nannies, Bilingual Nannies, Special Needs Nannies, Norland Nannies, Governesses, Maternity Nurses,Tutors, and Private Educators. We are dedicated to finding the very best childcare for your family’s needs, from the very start of your baby’s life. Our searches are so niche that we go beyond recruitment and headhunt the very best, most unique candidates for your needs. With more than 83% of returning clients, we know how to meet your needs. Contact us today for more information or register below to activate your search.
What sets Nanny & Butler apart
✔️ Specialist expertise in private household recruitment
✔️ UK & international placements
✔️ Thorough vetting and reference checks
✔️ Discreet, professional and personalised service
✔️ Long-term relationships with families and candidates
At Nanny & Butler, we believe trust is everything.
Reviews on Trustpilot help us maintain the high standards our clients and candidates expect, and allow us to continuously refine the way we work.
Whether you are a family seeking outstanding household staff, or a candidate looking for your next role, Nanny & Butler is here to support you every step of the way.
Kontaktoplysninger
48-49 Princes Place, Holland Park, W11 4QA, London, Storbritannien
- customercare@nannybutler.com
- www.nannybutler.com
4,7
Fremragende
127 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I couldn't recommend them more
We have known Nanny & Butler for many years and hired different candidates through them. We always had a good experience, and our candidates stayed with us for many years. Particularly Joanna, our nanny of 6 years. I couldn't recommend them more. We are now looking for a new nanny to replace her, and we already got 5 outstanding profiles.
12. juni 2023
Uopfordret anmeldelse
Besvarelse fra Nanny & Butler
Dear Antonella, thanks for leaving a review; it is essential to see our hard work recognised. We are humbled and honoured to have you as one of our esteemed clients. Thanks for your trust and loyalty. We wish to help you in the following years.
Recommend to avoid
We have hired Nanny and Butler to help us find a nanny. Search process was uneventful and no different from any other agencies we have used in the past. We have found a suitable candidate within several weeks and have extended the offer, which was subsequently accepted. We have paid Nanny and Butler fees upon offer acceptance. However, the candidate has subsequently decided to decline the offer before the start date due to personal circumstances. We have asked the agency for a refund of the fees until the new candidate was found; at that point, the agency became very unresponsive, with multiple emails and calls going unanswered; no refund was given up until now. Considering that there are multiple similar agencies that provide identical service would recommend to avoid this one.
[EDITED TO ADD] Having read through the detailed T&Cs of the agency, it turned out that there is a no refunds policy in place. The agency will continue trying to find an alternative candidate (albeit for a limited time), and it has indeed been sending some candidate profiles over. However, such an approach to fees appears overly aggressive and not in line with some of the other agencies we have used in the past; therefore my recommendation stands.
31. maj 2023
Uopfordret anmeldelse
Besvarelse fra Nanny & Butler
Dear Mr Petrov, We are saddened by your review as it contains wrongful information and doesn't do our company justice. It has been two weeks since your wife received four suitable profiles as part of our free replacement service, and she has already organised two interviews. Our consultants are working around the clock to provide you with the best substitute and are constantly in touch with your wife. It is entirely not our fault if your previous candidate has pulled out. We don't work for free, so we don't provide refunds but free replacements, as stated in our Terms and Conditions. We kindly ask you to cancel your untruthful review, and we hope you will soon hire one of our nannies.
Best regards
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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